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Lexus of Brookfield

Brookfield, WI

4.9
3,235 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,235 reviews

April 10, 2024

The Dealership is immaculate and vehicles are well presented. My experience with salesperson Ben Noeske was the best I have ever had anywhere and I have had many new cars over the years as I’m a n More

by dickbrats
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Noeske, Vanessa Hernandez
Apr 11, 2024 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 10, 2024

Good experience across the board. Beautiful car. Bob Hill was great to work with. Dealership was willing to work with me on arriving at a fair price. More

by Pschmidt0918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bell
Apr 11, 2024 -

Lexus of Brookfield responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 10, 2024

A very good experience. Bob Hill treated use very professionally and respectfully, answered all our questions and made us feel valued. More

by Michaelbdd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Hernandez
Apr 11, 2024 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 09, 2024

Glad I made the trip from Illinois to get my new car. Didn’t think I would get my CRV Sport Touring at a Lexus dealership but it was a nice price and my trade in for a 10 year old Tucson exceeded my expe More

by Come K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Hernandez, Ryan Exley
Apr 10, 2024 -

Lexus of Brookfield responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Lexus of Brookfield and we hope to see you again!

April 09, 2024

Great experience during the whole process! Bob Hill was a pleasure to work with! Thanks! More

by waymerc99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Lexus of Brookfield responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

April 08, 2024

The service was mostly fine, but what really irritates me is the extra charges for things I didn't want on the car. They added clear stickers to parts of the car, a wheel lock system, and 'lifetime nitroge More

by Eakrause16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Exley
Apr 10, 2024 -

Lexus of Brookfield responded

Hi Lisa, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. My Name is Sam Aly, Sales Director at Lexus of Brookfield, Please reach out to us at (262) 797-2000 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

April 08, 2024

Jacarie aimed to please and he did. He worked hard to make the sale. Dealership was clean and personnel were kind and gracious. I will return for my net purchase. More

by j.a.koch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacarie Rucker
Apr 10, 2024 -

Lexus of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

April 08, 2024

Al Zinda was a great person to work with. My old car was in for service and when I decided to get a different car, he even brought the old car over so I could get all the stuff out of it. H More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Lexus of Brookfield responded

Hi Susan, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

April 08, 2024

This is my 3rd time buying a vehicle with Lexus of Brookfield and working with Bob Hill as my salesman. Absolutely wonderful experience! I was on a tight timeframe, and Bob made the process smooth a More

by mikedanielson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bolotin
Apr 10, 2024 -

Lexus of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

April 05, 2024

Ryan made us feel important and wanted to work with us. Told us that he’ll take care of our wants and needs and he delivered! Thank you for a great car buying experience! More

by cliffandrae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Hernandez, Ryan Exley
Apr 07, 2024 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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