Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Brookfield
Brookfield, WI
3,276 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing!
Sincerely,
Joe Palmisano, Executive General Manager
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,276 reviews
August 06, 2024
We worked with Dan Bichadale to purchase our new Lexus RX350. Our buying experience with Dan was great! Very professional, extremely knowledgeable and friendly. Top notch dealership!! RX350. Our buying experience with Dan was great! Very professional, extremely knowledgeable and friendly. Top notch dealership!! More
by mevraets
Employees Worked With
Dan Bichadale, Jeff Winter
August 05, 2024
Very professional and courteous staff. Glad I didn’t have to wait a long time for anything. Glad I didn’t have to wait a long time for anything. More
by andyberlinski
August 02, 2024
Bob Hill made my buying experience seamless and he is the ultimate Professional. I highly recommend him for any future vehicle purchases. Great Dealer, Great Service and love my new RX350. ultimate Professional. I highly recommend him for any future vehicle purchases. Great Dealer, Great Service and love my new RX350. More
by Thrashronald
August 02, 2024
This dealership is amazing! ! They are all very friendly, knowledgeable and Steve the Greek was an absolute pleasure to work with. I would highly recommend this organization to a ! They are all very friendly, knowledgeable and Steve the Greek was an absolute pleasure to work with. I would highly recommend this organization to anyone looking for a new or used car - as services their number one concern. No hassles and a totally pleasurable experience from start to finish. More
by rgoldlaw
August 01, 2024
Great experience! Very professional and the whole team really did everything they could to make it that way! Would recommend to anyone! Very professional and the whole team really did everything they could to make it that way! Would recommend to anyone! More
by MorrisonM22
Employees Worked With
Other Employees :
Vanessa Hernandez
August 01, 2024
I recently purchased a 2024 RX350h from MK and I couldn’t be happier with the experience. While the wait for the vehicle was longer than expected, MK’s exceptional salesmanship made the process as smooth as be happier with the experience. While the wait for the vehicle was longer than expected, MK’s exceptional salesmanship made the process as smooth as possible. His product knowledge is impressive, and his easygoing demeanor made it a pleasure to work with him. The finance department, particularly Chris, was also fantastic. They were efficient, transparent, and made the financial aspect of the purchase hassle-free. If you're in the market for a new car, I recommend giving MK a chance. He’s a true asset to the dealership More
by Pam
July 31, 2024
Isaac, Vanessa, Ryan, and the owner, Joe, made another Lexus of Brookfield experience memorable! Each with their expertise , friendly manner, knowledge , understanding, and upmost attentiveness successfu Lexus of Brookfield experience memorable! Each with their expertise , friendly manner, knowledge , understanding, and upmost attentiveness successfully full filled our day! Thank you from two appreciated customers , Cheryl & Brad More
by Cheryl
Employees Worked With
Technical Support, Ryan Vargas, Vanessa Hernandez
July 31, 2024
Terrible experience, 30000 mile checkup and they tried to get us for $1500.00 more repairs after the 600.00 they already charged us. The main issue is they stole something our of our vehicle. I first tried get us for $1500.00 more repairs after the 600.00 they already charged us. The main issue is they stole something our of our vehicle. I first tried calling 4 times the next morning, left message with service manger and he did not call back. finally called in afternoon and got a hold of him and he said he would review tapes, anyway he never called back but the person that checked us in did and said nothing they can do but let me review tapes. They never vacuumed like they said they did. Manager never called back. They lost our service work but worst of all we were going to trade the car in on a newer model. Not now. More
by cpav7101
