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Lexus of Brookfield
Brookfield, WI
3,132 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing!
Sincerely,
Joe Palmisano, Executive General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 3,132 reviews
November 19, 2020
JJ and the whole team was very helpful from the beginning to the end and even up until now. Made the atmosphere very welcoming and tended to my needs and what I was looking for. Also a special shout out to W to the end and even up until now. Made the atmosphere very welcoming and tended to my needs and what I was looking for. Also a special shout out to Wade S for walking me through the new to me technology and being very patient... More
by Marcellus R
Employees Worked With
Other Employees :
Lexus Wade Technology Dept, Samuel Kentowski, JJ Klein
November 18, 2020
Listened carefully to my needs. No pressure at anytime to make a decision. Thanks to you Andy and everyone at the dealership for answering all my questions. Delivery was complete and easy. I would recommend make a decision. Thanks to you Andy and everyone at the dealership for answering all my questions. Delivery was complete and easy. I would recommend Andy Ratner to anyone looking for a Lexus. More
by rbisbing
Employees Worked With
Andy Ratner
November 14, 2020
Sam Aly was excellent as always. Proactively contacted me about a trade in opportunity for a vehicle with more features and kept my payment the same. First time dealing with Andy Ratner and he was great in g about a trade in opportunity for a vehicle with more features and kept my payment the same. First time dealing with Andy Ratner and he was great in getting me set up with delivery. Verbie was thorough and detailed. LOB, as always, provides an amazing experience. More
by TamaraT
November 13, 2020
Excellent- very attuned to our specific needs and desires. Listened to us carefully and open to discussing. We felt no pressure and appreciated that. Would definitely recommend desires. Listened to us carefully and open to discussing. We felt no pressure and appreciated that. Would definitely recommend More
by Mnesemann
November 12, 2020
We had a great experience purchasing our new Lexus RX 350. Scott and team were very knowledgeable and made us feel welcome....all 5 of us. We feel like we got a great car at a great price. 350. Scott and team were very knowledgeable and made us feel welcome....all 5 of us. We feel like we got a great car at a great price. More
by ericafritzrph
November 12, 2020
Dale is incredibly knowledgeable about the products he sells, and treats his customers like family. He responded quickly to any questions we had, and made the entire buying process a breeze. sells, and treats his customers like family. He responded quickly to any questions we had, and made the entire buying process a breeze. More
by Kakee7784
Employees Worked With
November 12, 2020
Andy was really great to work with and made the experience lots of fun. He treated us like VIP's even though we were buying an inexpensive used car. We will be back in the future! experience lots of fun. He treated us like VIP's even though we were buying an inexpensive used car. We will be back in the future! More
by Allansimple
Employees Worked With
Andy Ratner, Samuel Kentowski
November 11, 2020
Dale was extremely professional and knowledgeable. He is a great follow though person and very trustworthy. I would highly recommend Dale to anyone looking to purchase a new or used car! a great follow though person and very trustworthy. I would highly recommend Dale to anyone looking to purchase a new or used car! More
by Stephen J Havey
Employees Worked With
November 11, 2020
We were very pleased with how professional and special Dale treated us. Excellent customer service and follow through. Lexus is lucky to have such a loyal employee! Dale treated us. Excellent customer service and follow through. Lexus is lucky to have such a loyal employee! More
by Marykay1
Employees Worked With
