Lexus of Brookfield

I purchased 2 cars so far from Lexus of Brookfield . Every time I had a pleasure to deal with team of Lexus of Brookfield and specifically with my sales man Alex Bolotin ! Thank you very much ! You guys Every time I had a pleasure to deal with team of Lexus of Brookfield and specifically with my sales man Alex Bolotin ! Thank you very much ! You guys are the best !!! More

There is a definite difference in the Lexus sales staff than others. They were professional from the receptionist to the sales staff. I never thought I was being sold anything. Scott did not push us, j than others. They were professional from the receptionist to the sales staff. I never thought I was being sold anything. Scott did not push us, just informed us. A true professional. More

It is always a pleasure coming to Lexus of Brookfield. Bob Strauss did a great job keeping in touch with me. Chris in the leasing department was a pleasure to work with in signing our lease Bob Strauss did a great job keeping in touch with me. Chris in the leasing department was a pleasure to work with in signing our lease More

Andy was very knowledgeable about the cars and talked to me about what would be the best fit for me! I didn’t feel pressured at all to buy a car and left with the information I needed! me about what would be the best fit for me! I didn’t feel pressured at all to buy a car and left with the information I needed! More

This was by far my best experience in looking for a new car, Andy was so helpful! I now know exactly where I will go when I'm ready to buy. He was not only super knowledgeable, but made me feel like I have car, Andy was so helpful! I now know exactly where I will go when I'm ready to buy. He was not only super knowledgeable, but made me feel like I have all information I need to feel confident in my choice. Thank you Andy! More

Dave was very easy to work with and very responsive to our questions. We appreciated his upbeat and positive attitude. It was a very good experience. our questions. We appreciated his upbeat and positive attitude. It was a very good experience. More

Dave Bray Was an excellent sales person thank you DAVE for all your help. Verbie in finance was helpful Wade Schumacher was exceptional thank you for all your help. Verbie in finance was helpful Wade Schumacher was exceptional thank you More

I really recommend Lexus Brookfield, great service. Provide me with every detail I need to know “JJ Klein” & “Chris” makes the deal so smooth thank you so much!!!!!! Provide me with every detail I need to know “JJ Klein” & “Chris” makes the deal so smooth thank you so much!!!!!! More

We had a really good experience at Lexus of Brookfield! I love my new GX. I’m so happy we were able to find the vehicle that worked for me and my family. love my new GX. I’m so happy we were able to find the vehicle that worked for me and my family. More

I went to Lexus of Brookfield because my local dealer, Bergstrom Lexus of Appleton, didnt have any RX 450h's which I was interested in. I felt pressured to buy by Dale because he said he has 2 other peop Bergstrom Lexus of Appleton, didnt have any RX 450h's which I was interested in. I felt pressured to buy by Dale because he said he has 2 other people interested in this car. Also, I was told about all of these special things that were INCLUDED, like 5 year ding/dent protection, seat protection where if your seat was ripped or torn or permanently stained, the seat would be replaced, Kahu theft protection, lifetime monthly car washes, lifetime nitrogen filled tires, etc. Upon looking at the invoice, I saw that I was being charged for these things - $799 for one package and $499 for the other. When talking to the financial person who went over more packages to buy, I was told that I don't have the seat protection, that is an additional $300. Someone had told us about the Kahu theft protection that was included in the $799 package and sounded good, but we were told later that they had switched that for tire protection for 2 years. I drove the car for the first time today, running many errands and found out that many things don't work as I expected. There is not much storage space for the driver, it is cumbersome getting in and out because of the running board, I cannot remote start my car and more. I am very disappointed with the car and my experience at Lexus of Brookfield. I would recommend Bergstrom Lexus of Appleton who has a 7 day buy back plan where you get your money back if you are not satisfied with your car. They don't even deduct for miles driven! More