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Lexus of Brookfield
Brookfield, WI
3,222 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing!
Sincerely,
Joe Palmisano, Executive General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 3,222 reviews
August 14, 2024
Very professional all around. Dan was my salesman and he was very knowledgeable and helpful. I knew the car I wanted and I was in and out in under 2 hours total including test dri Dan was my salesman and he was very knowledgeable and helpful. I knew the car I wanted and I was in and out in under 2 hours total including test drive. Would highly recommend More
by Austin
Employees Worked With
Dan
August 14, 2024
Not our first Lexus, and it won’t be our last. Bob is a no pressure salesmen who is knowledgeable about Lexus vehicles. We’ve contemplated other brands and dealers, but why change what works. Qu Bob is a no pressure salesmen who is knowledgeable about Lexus vehicles. We’ve contemplated other brands and dealers, but why change what works. Quality dealership with excellent service. Thanks Mr. Hill! More
by Rick S.
August 13, 2024
Service department charges are exorbitant and Watch Out for hidden charges. Tacked on a bogus $39.99 fee that was not discussed up front. Said it was added to each vehicle brought into service. Shows up on for hidden charges. Tacked on a bogus $39.99 fee that was not discussed up front. Said it was added to each vehicle brought into service. Shows up on bill as Misc. My pricey 30,000 mile service was quoted at $589. It ended up at $661 because of the bogus $39.99 Misc charge. They told me I needed 4 new tires. (Bridgestone Alenza Run flat 20in.) I was quoted $1900 for new tires on my 2022 NX350H with only $32k miles. The same tires at Costco with a 40k warranty and free rotation for life is $1325. I will not use Lexus if Brookfield Service Department again. More
by Bella Noor
Employees Worked With
Gianluca Borquez-Panozzo
August 11, 2024
Every experience with this dealership has been amazing, for a decade plus. We especially appreciate and love Dale Roeglin. Great care, and always looking out for us in our automotive needs, for our entire for a decade plus. We especially appreciate and love Dale Roeglin. Great care, and always looking out for us in our automotive needs, for our entire family. He’s the guy to call for new and pre-owned vehicles More
by Dale Sankey
Employees Worked With
August 11, 2024
Christen Dargan and Al Zinda were very professional. They made the process quick and easy. They made the process quick and easy. More
by yvonnaormond
August 10, 2024
MK was great! He answered all of our questions and concerns. He also also explained how things worked on the vehicle. He answered all of our questions and concerns. He also also explained how things worked on the vehicle. More
by SCHUT
Employees Worked With
August 06, 2024
We worked with Dan Bichadale to purchase our new Lexus RX350. Our buying experience with Dan was great! Very professional, extremely knowledgeable and friendly. Top notch dealership!! RX350. Our buying experience with Dan was great! Very professional, extremely knowledgeable and friendly. Top notch dealership!! More
by mevraets
Employees Worked With
Dan Bichadale, Jeff Winter
August 05, 2024
Very professional and courteous staff. Glad I didn’t have to wait a long time for anything. Glad I didn’t have to wait a long time for anything. More
by andyberlinski
August 02, 2024
He made us feel very comfortable. Unlike other salesmen, he respected our decisions. I really appreciate him. Unlike other salesmen, he respected our decisions. I really appreciate him. More
by DANIELYOO516
Employees Worked With
