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Lexus of Brookfield
Brookfield, WI
3,350 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing!
Sincerely,
Joe Palmisano, Executive General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 3,350 reviews
November 21, 2022
Bob Strauss and the dealership couldn’t have been any nicer. They took the time to go over all of the options on the car with us. Plus included a dozen roses! nicer. They took the time to go over all of the options on the car with us. Plus included a dozen roses! More
by Fspytek
Employees Worked With
November 21, 2022
I was a 1st time out of state buyer & my purchase went very smoothly. Everything was just as described and the follow through was excellent. Very pleasant people to work with and I would recommend them to very smoothly. Everything was just as described and the follow through was excellent. Very pleasant people to work with and I would recommend them to anyone who was looking for a vehicle. More
by Oldyeller
Employees Worked With
Scott Trad
November 21, 2022
My sales person was awesome but the financial department needs reeducation on customer service skills. They were the worst I have ever experienced so far. Good customer service goes along way. You should ne needs reeducation on customer service skills. They were the worst I have ever experienced so far. Good customer service goes along way. You should never argue with a customer, if you feel that you can’t handle the situation then you should turn it over to someone with more experience and knowledge. More
by lmc0824
Employees Worked With
Other Employees :
(Female) Hernandez-Finance Department , Scott Trad, Lexus Wade Technology Dept
November 20, 2022
Great experience overall. Never really received a straight answer from the parts department about installing the trailer hitch assembly but overall good experience. Never really received a straight answer from the parts department about installing the trailer hitch assembly but overall good experience. More
by Brent.burden2
November 20, 2022
Very friendly salesperson. Helped us get a great SUV. Very nice dealership. I would definitely shop there again for a new car. Helped us get a great SUV. Very nice dealership. I would definitely shop there again for a new car. More
by Allen Heim
November 20, 2022
The experience we had at Lexus of Brookfield was top notch everyone was helpful especially Lexus Wayne thanks to all . notch everyone was helpful especially Lexus Wayne thanks to all . More
by scottyboy62
Employees Worked With
Other Employees :
Kevin Bell, Alex Bolotin, Scott Trad, Michael Wandrey, Lexus Wade Technology Dept, Verbie Swanigan
November 20, 2022
We just picked up our new used car yesterday and it was smooth as silk thanks to the entire staff. smooth as silk thanks to the entire staff. More
by my1974honda59
Employees Worked With
Other Employees :
Kevin Bell, Alex Bolotin, Scott Trad, Michael Wandrey, Verbie Swanigan
November 20, 2022
What a great experience we had buying or new no pressure and a really great place to buy a car thanks too all. and a really great place to buy a car thanks too all. More
by 4245135
Employees Worked With
Other Employees :
Kevin Bell, Alex Bolotin, Scott Trad, Michael Wandrey, Verbie Swanigan
November 19, 2022
Josiah Bouley was an awesome salesman, great customer service and very knowledgeable about the vehicle’s features. He was also very personable. service and very knowledgeable about the vehicle’s features. He was also very personable. More
by iwmartinez
Employees Worked With
November 17, 2022
This was the best car buying experience I have ever encountered. From the moment we walked in the door. My wife and felt like we were the only customers in the dealership. Actually my son made the comm encountered. From the moment we walked in the door. My wife and felt like we were the only customers in the dealership. Actually my son made the comment “They act like we own the place” We work with Steve and he was amazing throughout the entire process. Steve The Gyro king, his manager Sam, the finance guy Verbie where all on their A game. Not to mention the Eric the guy that wrapped my hood. Changed his schedule to come and wrap my hood. To accommodate my schedule. Now that’s 5 star service at its best!! Not only are we apart of the Lexus family they all are apart of our family. More
by mark
