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Lexus of Brookfield

Brookfield, WI

4.9
3,659 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,659 reviews

February 17, 2026

Josiah Bouley was great to work with very friendly and helpful. Very much recommended to work with More

by tdybs83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josiah Bouley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Lexus of Brookfield responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

February 17, 2026

JOHN MILCZARSKI was a great service advisor. Really cares! I would definitely ask for him in the future. More

by budie10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN MILCZARSKI
Feb 19, 2026 -

Lexus of Brookfield responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope to be of service to you again! Take care!

February 17, 2026

Bob Hill is great! He was fair and very pleasant to work with! Even gave me beautiful flowers upon purchasing my new RX 350! More

by Vrbranz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Lexus of Brookfield responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Brookfield so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

February 15, 2026

Bob was absolutely AMAZING and quite patient as I was in search of a new vehicle. He didnt stop searching until I was completely satisfied with a vehicle of choice. If you in the market to purchase a vehicl More

by Ms. Hines
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Bob will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2026

Bob was available the entire time I was there. He was a great listener and helped me get through the first things I didn’t understand. More

by Dhaubner
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2026 -

Lexus of Brookfield responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 07, 2026

Excellent all around - so courteous and thoughtful, met every need. Always a pleasure to do business with. My salesman Issak could not have been any nicer - so pleasant and laid back, easy to talk to, cour More

by Pinbot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2026 -

Lexus of Brookfield responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Brookfield so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

February 03, 2026

I have to give xxxxxxto Alan Zinda. He was our sales rep and helped me through everything I needed. Prompt, kind, and knowledgeable. We will definitely use him again on our next car More

by April G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
Feb 05, 2026 -

Lexus of Brookfield responded

We're glad to hear our Staff took such great care of you, April! We hope we can continue to be of service to you down the road!

February 02, 2026

Amazing experience as always. Both Sam and Isaac are top notch, and they made the buying process extremely easy. Lexus customer for life. More

by Austin.goveia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2026 -

Lexus of Brookfield responded

Hi Austin, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

February 02, 2026

Don’t waste your time with this place… I have never been harassed as much as they harassed me. I had to go waste my Time and go get a new tittle cause they lost the original one from the truck they purchas More

by Liz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jake Polley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2026 -

Lexus of Brookfield responded

Hi, it is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. Please contact our Manager at (262) 797-2000 so that we may ensure your experiences with our dealership are more pleasant moving forward.

January 31, 2026

Excellent experience, very professional and easy to work with. Working with Taylor was great, she made the entire experience enjoyable. More

by Matt-2017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2026 -

Lexus of Brookfield responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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