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Lexus of Brookfield
Brookfield, WI
3,511 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing!
Sincerely,
Joe Palmisano, Executive General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 3,511 reviews
November 25, 2025
Our first Lexus! Great working with MK. He was very cordial and knowledgeable about the cars we were interested in. Great working with MK. He was very cordial and knowledgeable about the cars we were interested in. More
by gsprenger
Employees Worked With
November 25, 2025
This is the second vehicle in two years that we purchased with Al Zinda. He is always respectful of our time and gets right down to business. He really made the purchase painless. with Al Zinda. He is always respectful of our time and gets right down to business. He really made the purchase painless. More
by sboldt
November 24, 2025
Our first experience with Lexus, we started by visiting the dealer just to begin the process of looking for mid-size SUV's, the first of multiple dealers we would visit. A few visits later we left as owne the dealer just to begin the process of looking for mid-size SUV's, the first of multiple dealers we would visit. A few visits later we left as owners, part of the Lexus family and enjoyed every moment of the journey. Great sales team all the way around that supported one another to take care of us like we really mattered and we felt like it was genuine the entire time. One of our visits was Bob's day off and we simply wanted to look at interior and exterior color options, we let the other sales folks know that, instead of ignoring us, they jumped in to help us, bringing vehicles for us to test drive and compare, asked us questions, guided us, etc. Most dealerships would not treat you this way. Lexus of Brookfield and Bob Hill are the place to go for all your Lexus needs, thank you to all of you for your help, guidance and being a joy to be around. More
by schwabpete
November 22, 2025
We looked all over for our GX and was dealing with many dealerships but Josiah and the crew at Lexus of Brookfield really came through for us! They got our GX in record time and were constantly updating us dealerships but Josiah and the crew at Lexus of Brookfield really came through for us! They got our GX in record time and were constantly updating us throughout the process! Josiah and Lexus of Brookfield are simply the best! More
by Weimlover626
November 21, 2025
MK, Jake and Sarah were very helpful. The process was smooth and professional. Thanks Lexus of Brookfield! The process was smooth and professional. Thanks Lexus of Brookfield! More
by pouyaz
November 21, 2025
This was our first experience with a Lexus and both our salesperson, Isaac and the overall dealer experience was excellent! salesperson, Isaac and the overall dealer experience was excellent! More
by Jmserchen
November 21, 2025
Bob Hill came right up to me and when I walked in the door at Lexus and took care of me right away, he was very polite and accommodating. He made a couple of promises that he would have had a hard time k door at Lexus and took care of me right away, he was very polite and accommodating. He made a couple of promises that he would have had a hard time keeping and there was some discrepancy with the VIN number so I could not give them five stars. I wanted to give them 4 1/2 but that wasn’t available so I was pleased with the outcomecome and ended up with the car I wanted and Bob was very polite and accommodating More
by dhmarsicek
Employees Worked With
November 21, 2025
When I walk into Lexus of Brookfield mob came right up to me in asked me what I wanted and I told him and he was cordial and accommodating it took a while to get one in the right combination of color and ac me in asked me what I wanted and I told him and he was cordial and accommodating it took a while to get one in the right combination of color and accessories that I wanted, I am happy with the car thank you Bob More
by dhmarsicek
November 21, 2025
MK is a very nice, helpful and awesome guy to work with. We enjoyed our experience. We enjoyed our experience. More
by MP
Employees Worked With
November 20, 2025
Integrity matters! Napleton is the gold standard for integrity and customer care. When you walk through those doors, you're not a statistic. They acknowledge you. They Napleton is the gold standard for integrity and customer care. When you walk through those doors, you're not a statistic. They acknowledge you. They listen to you. They work for you. They will be with you the entire time of your Lexus experience. Our salesman, Bob Hill, is a man of integrity. He not only meets Napleton's gold standard. He exceeds it. When we hit what we thought was an obstacle in the sales process. He said "don't worry" and assured us he, and the people at Napleton, would make it happen. And they did! His acts of kindness have made us "Lexus For Life". We'll be back. God bless you and thank you Bob! Roy & Carolyn Harris More
by RHARRIS19
Employees Worked With
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