Lexus of Austin

Best car buying experience ever! I'm 65 years old and this was the best car buying experience ever. Elizabeth, Randy and Megan were professional, efficient and responsive without an I'm 65 years old and this was the best car buying experience ever. Elizabeth, Randy and Megan were professional, efficient and responsive without any sales pressure. They listened to our requests and responded accordingly. More

Another outstanding experience My third car purchased with Randy Hoff, always delivers great service, very accommodating. Sales assistant Elizabeth Zapata very professional handlin My third car purchased with Randy Hoff, always delivers great service, very accommodating. Sales assistant Elizabeth Zapata very professional handling all required paperwork. Harrell Hodges did a great job setting up and explaining features of my new RC350. Lexus of Austin has a fantastic, customer focused team. More

Excellent Cars Salesman Chris Ashley was extremely helpful in finding us exactly what we were looking for. His patience was very much appreciated during our visits and test Chris Ashley was extremely helpful in finding us exactly what we were looking for. His patience was very much appreciated during our visits and test driving of several vehicles. He was extremely attentive to our needs and would highly recommend him to our family and friends. More

Excellant Customer Experience! This was our second experience with this dealership. The first one didn't work out, but this one did! The entire staff was professional and respectfu This was our second experience with this dealership. The first one didn't work out, but this one did! The entire staff was professional and respectful of our time. Would definably recommend visiting this dealership if you are in the market for a Lexus! More

What a wonderful Leasing Team We are on Lexus no. 9 from this dealership--as Lexus comes out with new models--we have to buy or lease one. Every experience, including the latest w We are on Lexus no. 9 from this dealership--as Lexus comes out with new models--we have to buy or lease one. Every experience, including the latest where we leased an NX hybrid, has been excellent. Randy Hoff, a master salesman, has taken care of us for the last five years and we trust him implicitly. He knows his business and definitely looks out for the customer. His assistant is Elizabeth Zapata and she is most efficient. Yates Phillips was the technician that showed all we would needed to know to operate and enjoy the car--very well done. Steven Kilpatrick took us through all the paperwork and made it easy--very efficient. We have enjoyed the Lexus experience with Lexus of Austin since '91 and they have put all our previous auto problems to bed. Everything about their staff and Service Department is absolutely top flight. and the cars always perform to specifications and don't have problems of any kind. We are now leasing and in 3 years will get another new one and be ever so pleased. Thank you Lexus of Austin for all that you do! More

Another from a good place My experience at Lexus of Austin was exceptional, as always. Chris Ashley is the new internet liaison and proved to be outstanding; cheerful, knowled My experience at Lexus of Austin was exceptional, as always. Chris Ashley is the new internet liaison and proved to be outstanding; cheerful, knowledgeable, and a great help in picking a color. That is always a tough choice. He was able to get me the price I expected with no drama. I'm a retired military man and tough to please. If you get the opportunity, ask for Chris- you' ll be pleased. More

# rd car bought here. Efficient process in each case The dealership team is very efficient in getting information and being respectful in negotiations. One should prepare before serious purchase discussi The dealership team is very efficient in getting information and being respectful in negotiations. One should prepare before serious purchase discussion so as to move ahead effectively. The team manages the closing process very smoothly. I have always had similar relations with service over the life of the auto More

Smooth and easy--best new car purchasing experience ever. Randy Hoff and Elizabeth Zapata were knowledgeable, efficient and friendly for the whole new care buying experience that took <3 hrs. Steven Kilpatric Randy Hoff and Elizabeth Zapata were knowledgeable, efficient and friendly for the whole new care buying experience that took <3 hrs. Steven Kilpatrick was also extremely efficient. Thank you. More

Friendly and Efficient Elizabeth was an awesome sales associate, she informed me of all the details of the car and handled the process of purchase efficiently and prompt Elizabeth was an awesome sales associate, she informed me of all the details of the car and handled the process of purchase efficiently and prompt More

Easiest purchase of car ever! Chris Ashley, our sales associate, met us at the door of the dealership at 6pm on a Friday. When other people are ready to get off work and enjoy the Chris Ashley, our sales associate, met us at the door of the dealership at 6pm on a Friday. When other people are ready to get off work and enjoy the weekend, Chris was ready with answers to our questions and ready to help us out with a trade in. Told him what car we wanted (RX 350) and left our '09 GX with him to figure out trade-in. By 11 am on Saturday he had everything tied up in a bow and we met him at 4pm that afternoon and were out of the dealership by 5:30. Also, Steven Kilpatrick, was great on the finance side. We paid cash but he was able to quickly and easily weigh out any other options that we wanted with "NO pressure". Thanks so much to this fine dealership. This is our 4th Lexus from Lexus of Austin where customer service is THE BEST in the country. Thanks ! Erin & Lance Ramsey More