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Lexus of Austin

Austin, TX

4.8
518 Reviews

9910 Stonelake Blvd

Austin, TX

78759

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518 Reviews of Lexus of Austin

November 17, 2021

Everything went well Randy, Lauren, and Jenny took excellent care of all through the process and delivery Russ and Pam Norwood. More

by Russnorwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hoff
Nov 18, 2021 -

Lexus of Austin responded

Thank you! Happy to learn our team here at Lexus of Austin took care of you!

November 16, 2021

Always efficient and friendly. Jimmie had my car at least 1/2 hour earlier than anticipated. More

by nan1128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Ruedas, Randy Hoff
Nov 17, 2021 -

Lexus of Austin responded

Thank you so much for sharing your experience! We appreciate your patronage here at Lexus of Austin! Have a great day!

November 16, 2021

I was helped by the only woman that worked there in Sales and her name was Camey Martinez She was very helpful and friendly. She got things moving fast..Totally understood what I was looking for. Thanks ag More

by LTCW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camey Martinez
Nov 17, 2021 -

Lexus of Austin responded

Hi there, We are pleased that our Sales Department were attentive to your needs whilst assisting you in a timely manner. Enjoy your purchase and we appreciate your business. Thank you for choosing Lexus of Austin and don't hesitate to reach out if there is anything else we can do.

November 16, 2021

Michael and team worked diligently to solve a difficult problem and succeeded! Thanks to all More

by cooperrl1945
Recommend Dealer
Yes
Employees Worked With
Michael in Service, Mike Stills
Nov 17, 2021 -

Lexus of Austin responded

Hi Cooper, It is great to hear that our Service Department were able to meet your expectations. Thank you for choosing Lexus of Austin and we hope to see you again.

November 14, 2021

I was cordially received by the excellent and professional staff. Everything was quick and easy with absolutely no pressure from anyone. I’m extremely happy with my purchase. More

by bob_chard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 15, 2021 -

Lexus of Austin responded

Lexus of Austin appreciates the positive rating and review! We had a lovely time working with you on your purchase and hope you are enjoying it! Have a great day and stay safe!

November 14, 2021

Fast friendly service n very helpful. Kelly with merchandise department is absolutely positively amazing n very very helpful. I definitely would recognize Kelly for his help n and his personality is More

by billylatin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke, Mike Stills, Jake Hargis, Richard Rocha
Nov 15, 2021 -

Lexus of Austin responded

Billy, we appreciate your kind review of us here at Lexus of Austin. Our Sales Team goes above and beyond to help our customers. We value your business.

Nov 15, 2021 -

billylatin responded

I will definitely keep going back.

November 13, 2021

Very competent service staff. Check in was easy and personnel knew what was needed to fix the problem. More

by Berny78731
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke, Mike Stills
Nov 14, 2021 -

Lexus of Austin responded

Berny, Thank you for taking the time to share your excellent service experience with our team here at Lexus of Austin. Come back and see us anytime!

Nov 15, 2021 -

Berny78731 responded

👍

November 13, 2021

Lexus of Austin is the only place to buy a car!! Friendly, helpful, and accommodating!! More

by sheriintexas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke, Nicco Azari, Mike Stills, Matt Rutkowski
Nov 14, 2021 -

Lexus of Austin responded

Thank you for the positive review, Sheriin!

Nov 30, 2021 -

sheriintexas responded

Everyone I delt with was beyond exceptional!! More than expected - even from a luxury car dealership. Would highly recommend everyone I had the pleasure to deal with!!

November 12, 2021

I’m very satisfied with the service that you provided me,and thank you very very much. More

by Jlampa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke, Mike Stills
Nov 13, 2021 -

Lexus of Austin responded

Thank you for taking out the time to share your positive feedback. We are so delighted that you had a good experience at our dealership. Our team of professionals is dedicated to providing you and everyone else who visits Lexus of Austin the most satisfying experience to offer.

Nov 13, 2021 -

Jlampa responded

I only rate this service you perform in my vehicle the way I saw happen.

November 12, 2021

Ive come to like this Dealership. Its a nice clean atmosphere plus my friendly Rep. Leo. More

by Esosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonel Ruiz
Nov 13, 2021 -

Lexus of Austin responded

Esosa, thank you for sharing your fantastic review of us here at Lexus of Austin. We appreciate your business.

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