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Lexus of Austin

Austin, TX

4.8
518 Reviews

9910 Stonelake Blvd

Austin, TX

78759

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518 Reviews of Lexus of Austin

December 17, 2021

Easy appointment setup & fast reliable service. My car was washed and returned to me in the time that promised. More

by benniecureton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Kandziora
Dec 17, 2021 -

Lexus of Austin responded

Lexus of Austin wants to thank you for the five-stars, we appreciate the comments regarding the visit!

December 17, 2021

This is our 2nd Lexus from Lexus of Austin and Mr. Paul Sakahara has made our purchase a wonderful experience to go along with a wonderful Lexus . The staff has always made us feel at home whenever we stop More

by jacktheyardman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew & Jenny. Great job *****, Paul Sakahara
Dec 18, 2021 -

Lexus of Austin responded

Hi there, We strive to create a customer-driven experience, so we are pleased to know that our Sales Department provided you with a wonderful experience. Enjoy your purchase and we appreciate your business. Thank you for choosing Lexus of Austin and we hope to see you again.

Dec 18, 2021 -

jacktheyardman responded

We just can’t say anything more about the wonderful personal attention that we received from Mr. Paul Sakahara and the staff at Lexus of Austin except we are looking forward to another new Lexus in the future. We also love to stop by this friendly dealership and look around if we are in Austin .

December 17, 2021

I doubt I’ll ever buy a car that isn’t a Lexus because the car is fabulous and the dealership (Lexus of Austin) is as good or better. Thanks. You make it easy to be loyal. More

by Bobby
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Capps
Dec 18, 2021 -

Lexus of Austin responded

Bobby, thank you for sharing your fantastic review of us here at Lexus of Austin. We are so pleased to learn that you are a loyal customer. We truly appreciate your kind words.

Dec 18, 2021 -

Bobby responded

My pleasure.

December 16, 2021

Everyone is so helpful and pleasant. I had requested an SUV because that's what I drive, but the next vehicle up wasn't so the attendant agreed to let me wait till the next 2 were taken. Very accommodatin More

by tpdancer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Leblanc , Eddy Cooke, Mike Stills
Dec 16, 2021 -

Lexus of Austin responded

Lexus of Austin appreciates the 5-stars and feedback. The team is glad your experience was pleasant. We look forward to seeing you back. Safe travels.

December 11, 2021

As always the people were every helpful and had me back on the the road quickly. More

by robertmorrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rutkowski, Chris Ashley
Dec 12, 2021 -

Lexus of Austin responded

Hello, thank you for taking the time to review our team here at Lexus of Austin.

December 11, 2021

Michael have s the best, mist helpful service person I have ever had anywhere. He gives me comfort in my times of car anxiety. Carol Scott More

by caddocarol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 12, 2021 -

Lexus of Austin responded

We are so pleased to read that our Service Team took fantastic care of you here at Lexus of Austin. We strive to provide the best service possible for our customers.

December 11, 2021

They were quick and were Covid safe The car ran beautifully after it had the 75000 mile service. Jimmy did a good job of explaining what would be done and how long it would tike. The mechanic finis More

by johnlovgren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
Dec 12, 2021 -

Lexus of Austin responded

John, thank you for sharing your wonderful review of us here at Lexus of Austin. We are so pleased to read that your service went well. We value your business.

December 10, 2021

Lexus of Austin is always professional and courteous whenever I have service on my car. My service contact - Michael Capps is a pleasure to work with!. More

by rodney_peschel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Capps, Randy Hoff
Dec 10, 2021 -

Lexus of Austin responded

We really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 08, 2021

Very professional service. Quick and efficient. Having my RX 350 serviced was actually a pleasure! More

by luvmycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke, Mike Stills
Dec 08, 2021 -

Lexus of Austin responded

We strive to provide the best service possible for our customers here at Lexus of Austin. We thank you for your business. Our Service Team is truly the best.

December 06, 2021

Lexus of Austin is great, thorough, well-versed and professional. Thanks go especially to Jamie! More

by jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jamie KANDZIORA
Dec 06, 2021 -

Lexus of Austin responded

Hello, thank you for taking the time to review our team here at Lexus of Austin.

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