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Lexus of Austin

Austin, TX

4.8
520 Reviews

9910 Stonelake Blvd

Austin, TX

78759

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520 Reviews of Lexus of Austin

January 11, 2022

The dealership is always clean and my representative Kyle, was knowledgeable, helpful and very pleasant to deal with. I appreciate that a service employee always greets me when I drive in. More

by Diane.S Corley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 11, 2022 -

Lexus of Austin responded

We truly appreciate you taking the time to write a review, and trusting us at Lexus of Austin to take care of you and your vehicle. We'll make sure you always get treated to top-notch service every time you visit.

January 11, 2022

The service experience at Lexus Austin is very smooth. Basically I make an appointment with Matt Leblanc and everything else is taken care of flawlessly. More

by paul.b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Leblanc
Jan 11, 2022 -

Lexus of Austin responded

Paul, we are so happy to read that our Service Team took great care of you here at Lexus of Austin. We strive to provide the best service possible for our customers in a timely matter. We value your business.

January 11, 2022

Picked up vehicle, had it back in 5hrs. Big help during the current Omicron covid surge. More

by ronphilo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Dern
Jan 11, 2022 -

Lexus of Austin responded

Ronphilo, Lexus of Austin wants to thank you for the five star rating. We appreciate the comments regarding the visit!

January 11, 2022

My overall experience as a first time Lexus’s buyer was super easy, pleasant and fun! More

by kjlasseter
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Erickson
Jan 11, 2022 -

Lexus of Austin responded

Thank you for choosing Lexus of Austin for your first Lexus purchase! We are happy to know our team was able to make your experience pleasant and fun. Congratulations on your new Lexus!

January 10, 2022

This is one of the nicer dealerships I’ve been in and Elise Timillar was very helpful in finding us the right Lexus. The was very patient with us and was very accommodating in letting my mother in law t More

by Yoshi5674
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Timillar
Jan 10, 2022 -

Lexus of Austin responded

Hi there, We are pleased that Elise and our team could help you find the right Lexus. We hope that your mother-in-law enjoys her purchase and thank you for choosing Lexus of Austin. Please let us know if we can be of any further assistance.

January 09, 2022

This is my second Lexus and one of the reasons I will continuing buying from Lexus of Austin is due to the outstanding service experience. Professional and attentive and whether you wait for routine main More

by Mernst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
Jan 09, 2022 -

Lexus of Austin responded

Hi there, It is lovely to hear that our team has provided you with an outstanding experience. We appreciate your return business and we hope that you enjoy your Lexus. Thank you for choosing Lexus of Austin and please reach out if we can be of any further assistance.

January 08, 2022

It has always provided excellent service and sales and rentals. I’m driving my 3rd Lexus and will continue to go to this dealer! . More

by jcbagalay3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jan 08, 2022 -

Lexus of Austin responded

We are glad to have provided you with a great experience here at Lexus of Austin! We hope you continue to choose us for all your automotive needs! Take care.

January 08, 2022

I appreciate the fast & professional service during routine maintenance visits. The ability to check the status of my vehicle while waiting is a definite plus and the touch less process for approving More

by pburns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt LeBlanc
Jan 09, 2022 -

Lexus of Austin responded

Thank you for your positive feedback! Our Service Department at Lexus of Austin always strives to provide quality efficient and professional service and support to assist with any of your Lexus maintenance needs.

January 08, 2022

They were very helpful and friendly. We will recommend them to friends and my family. More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Timliar, Nicco Azari, Matt Rutkowski
Jan 08, 2022 -

Lexus of Austin responded

Thank you so much for recommending us! We take our reviews seriously and are delighted to learn about your visit. We appreciate your business!

January 07, 2022

Excellent! My service manager ensures my car is well maintained. I feel secure driving anywhere. More

by dianedusek1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt LeBlanc
Jan 07, 2022 -

Lexus of Austin responded

Hi there, It is wonderful to know that our Service Department always provides you with an excellent experience. Thank you for choosing Lexus of Austin and we hope to continue to assist with all of your future automotive needs.

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