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Lexus of Austin

Austin, TX

4.8
520 Reviews
Call Dealership (512) 343-3400
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9910 Stonelake Blvd

Austin, TX

78759

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520 Reviews of Lexus of Austin

February 23, 2022

The process of scheduling and having the required maintenance performed on my vehicle was exceptional and timely. I would recommend Lexus of Austin to others. More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Ruiz
Report | Print
Feb 24, 2022 -

Lexus of Austin responded

We strive for excellent reviews like yours, which is always our goal. Thank you for taking the time out of your busy day to recognize us at Lexus of Austin.

February 23, 2022

My service guy Micheal Capps is the best! He is so professional and prompt. He takes the time to go over all of my questions and service needs. Excellent service! More

by hmarquez_84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Capps
Report | Print
Feb 24, 2022 -

Lexus of Austin responded

Our Service Department at Lexus of Austin always strives to provide professional and efficient service when you come in for maintenance. Thank you for your positive feedback, and Lexus of Austin looks forward to providing you with excellent service for any of your future auto needs.

February 22, 2022

Excellent Service and always a great personalized experience ! Highly recommend Randy Hoff and Lauren his assistant when purchasing a Lexus. A Lexus devotee. More

by Keith Douglas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren was very helpful as was the guys helping with technical., Randy Hoff
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Feb 22, 2022 -

Lexus of Austin responded

Keith, we are so pleased to learn that our Sales Team took wonderful care of you here at Lexus of Austin. We strive to provide our customers with the best service possible. We are happy to read that you purchased a Lexus here. We hope you love it.

February 21, 2022

Great customer service. The service department is the best. I’m usually out quicker than my estimated time. I appreciate that so much. More

by Angveve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Capps, Jay Lord
Report | Print
Feb 21, 2022 -

Lexus of Austin responded

That is because Lexus of Austin is always here for your needs. We look forward to your next visit.

February 21, 2022

Lexus of Austin made buying my new car a pleasant and speedy experience. I would highly recommend this dealership to anyone in the market for a new vehicle. More

by Bobbi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camey Martinez
Report | Print
Feb 21, 2022 -

Lexus of Austin responded

Hi, Bobbi! Thank you for the 5-stars and feedback. The team is glad your experience at Lexus of Austin was speedy and pleasant, and we hope to see you back for future visits. Safe travels on the road ahead.

Feb 21, 2022 -

Bobbi responded

You earned the rating😊

February 20, 2022

Friendly, helpful, knowledgeable, fast. They provide a comfortable, relaxing wait area and an overall great experience. More

by aleshire10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell
Report | Print
Feb 20, 2022 -

Lexus of Austin responded

We are so pleased to learn that you had a great experience with us here at Lexus of Austin. We strive to provide our customers with the best service possible. We appreciate your business.

Feb 20, 2022 -

aleshire10 responded

Your great service and employees are why I keep buying Lexus cars (also they’re great cars!). I’m afraid I’d be disappointed elsewhere.

February 19, 2022

MIchael Capps is always professional and friendly and keeps me informed every step of the way. The dealership always takes great care of my car and is able to handle anything. My experience at Lexus of More

by Kjambon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Capps
Report | Print
Feb 19, 2022 -

Lexus of Austin responded

Thank you for your business with Lexus of Austin and we are happy that our Service Team provided you with excellent care throughout your service visit. We appreciate you!

February 19, 2022

Great customer service and a excellent care in servicing my car. They took time to thoroughly explain the work they were going to do and got my approval before starting the service job. More

by Jan Kenney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke, Mike Stills
Report | Print
Feb 19, 2022 -

Lexus of Austin responded

Jan, thank you for your positive feedback! Our Service Department at Lexus of Austin always strives to provide you with a knowledgable and thorough service experience when you come in for maintenance.

February 19, 2022

Professional with friendly attitude! I can surelly rely on without worry about anything at all. More

by Edward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell
Report | Print
Feb 20, 2022 -

Lexus of Austin responded

Edward, we are so happy to learn that our team took great care of you here at Lexus of Austin. We truly value your business and welcome the opportunity to serve you again in the future.

February 19, 2022

Service writer Jamie was on point did a EXCELLENT JOB VERY GOOD SERVICE ADVISOR TY More

by capco1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Feb 20, 2022 -

Lexus of Austin responded

We strive to provide our customers with the best service possible here at Lexus of Austin. We appreciate your kind words for our Service Team. We value your business.

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