Lexus of Austin

I waited several months for the new RX500, but my sales rep, Brian, always kept me in the loop on the status. He gave me several options that met my needs and made sure that I was fully trained on all the rep, Brian, always kept me in the loop on the status. He gave me several options that met my needs and made sure that I was fully trained on all the new features of my vehicle before I left the dealership. This is not my first purchase from Lexus of Austin and it definitely will not be my last! More

This is my third time buying a car from this dealership. They have always been very helpful and professional. They have always been very helpful and professional. More

Randy Hoff epitomizes personal customer service. His knowledge, professionalism and genuineness made my buying experience outstanding. The whole team at Lexus of Austin provided excellent service His knowledge, professionalism and genuineness made my buying experience outstanding. The whole team at Lexus of Austin provided excellent service also. If you are looking to buy a Lexus or gather info on one, Randy is your man. More

Mario was wonderful to work with. He went above and beyond on several occasions. Was not pushy and easy to work with. He answered all of my questions. He went above and beyond on several occasions. Was not pushy and easy to work with. He answered all of my questions. More

I purchased my first Lexus on 12. 31.22. Best experience in car buying so far! Took me over 6 months to find the right Lexus for me but it was worth the wait. Attentive sales team a 31.22. Best experience in car buying so far! Took me over 6 months to find the right Lexus for me but it was worth the wait. Attentive sales team at Lexus of Austin and most of all, not pushy :) My sales person was patient with me, answered all my questions, stayed on top of things, and quick in responding to my text. After I drove off, I found a small scratch and guess what, it was fixed the next business day. Thank you, William "Bill" Watson! You're awesome! More

Our first time at the dealer and Mike came to us and answer all of our questions patiently and extremely friendly. He explains step by step the differences between each vehicle and guide us through all answer all of our questions patiently and extremely friendly. He explains step by step the differences between each vehicle and guide us through all the process, Mr. Gruver gives us time to think with no rush and was very comprehensive and patient when I had to feed my baby and then continue with the process. Overall, all the staff did an outstanding job with us, we are more than happy with the experience we had at Lexus Austin. More

Brian Erickson, Christine Oliden and the whole team at Lexus of Austin were awesome when purchasing our new vehicle! My boyfriend and I actually just went to the dealership to get a car fob replaced. Upon Lexus of Austin were awesome when purchasing our new vehicle! My boyfriend and I actually just went to the dealership to get a car fob replaced. Upon chatting with Brian in the sales department, we were sold on a new vehicle given his level of expertise, support, guidance and patience as we evaluated the possibility of a new vehicle. We would absolutely purchase again should we need another car. Thank you, Brian, Christine and Lexus of Austin team!! More

I was very pleased with the service I received from Lexus of Austin, especially from Chris Ashley! I had been wanting to purchase a new hybrid vehicle & have been waiting since February of 2021 with another of Austin, especially from Chris Ashley! I had been wanting to purchase a new hybrid vehicle & have been waiting since February of 2021 with another car manufacturer. I looked at & purchased my new 2023 NX350h the same day. I'm so happy with the pleasant & courteous service I received from all the staff members. More

We have bought many cars from Lexus of Austin and love doing business with them. Randy Hoff and his assistant Lauren, are incredibly friendly and knowledgeable. The staff in the coffee bar always have s doing business with them. Randy Hoff and his assistant Lauren, are incredibly friendly and knowledgeable. The staff in the coffee bar always have smiles on their faces and an eagerness to fix coffee anyway you want it. The service department seems to enjoy their jobs and they work together well. I have no reason to look for a different dealer and plan to stay with Lexus of Austin. More

I have had an excellent experience with Lexus of Austin and Chris Ashley! I took possession of my GX on Saturday. This is my first Lexus. I was shopping other brands. Most other dealers are marking up cars and Chris Ashley! I took possession of my GX on Saturday. This is my first Lexus. I was shopping other brands. Most other dealers are marking up cars above MSRP during the supply chain crunch. Lexus of Austin did no such thing. I got a fair deal on a great car with absolutely no runaround. I had to wait a couple of months to get the car. Communication was top-notch. I recommend Lexus of Austin. More