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Lexus of Arlington

Arlington Heights, IL

4.7
3,597 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,597 Reviews of Lexus of Arlington

October 05, 2022

Everyone there was marvelous and extremely professional! Sales to management! Above and Beyond Thank you More

by maryk1096
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad in Sales 100 percent performance , Peter Demos, Marcin Wierzba
Report | Print
Oct 05, 2022 -

Lexus of Arlington responded

Thank you, Mary! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Helpful
October 05, 2022

Staff is always friendly and efficient so they make the experience of taking your in a pleasure More

by LUANNE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Oct 06, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review, Luann! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Arlington to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
October 04, 2022

My service advisor was awesome…. Very knowledgeable and professional. My total experience was top notch / grade A. More

by Tom Bevan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Oct 04, 2022 -

Lexus of Arlington responded

Thank you, Tom, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
October 04, 2022

Quick and transparent. Great facilities. Stress free assistance. The upstairs entertainment could use some work. The massage chairs didn't work, golf game half worked, arca More

by brettpyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie. 5 stars.
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Oct 04, 2022 -

Lexus of Arlington responded

Thank you for your feedback, Brett. We are very happy to have provided you with an overall positive experience! We sincerely value your business and look forward to your next visit.

Helpful
October 04, 2022

Great service, good and knowledge advisers , dealership waiting area offers variety attractions and pleasures clean and nice waiting area More

by MACHINETOOLSOLUTIONS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vladamir Tanev, Josie Garcia
Report | Print
Oct 04, 2022 -

Lexus of Arlington responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

Helpful
October 03, 2022

Great dealership. They worry about what your needs are and not forcing you on a purchase or even service. More

by CHRISVINCENT03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Zell, Mitch Horwitz, Tony Coyoc
Report | Print
Oct 04, 2022 -

Lexus of Arlington responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

Helpful
October 03, 2022

As usual, quick and friendly service from Haresh and the Service department. I like the video clips of the work on my car! More

by KATHIOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Oct 04, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad Haresh and the team were able to help, and we hope to see you again!

Helpful
October 03, 2022

Service Associate (Lori D. ) was friendly, knowledgeable and addressed issues (oil change). She also recommended needed services. More

by lilafata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Oct 04, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
October 02, 2022

Quick to the point team no games . Went it to buy a car left in about an hour and a half. Great experience! More

by M.GULLAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Ajdukiewicz, Vladamir Tanev, Mark Silverston, Igor Zigic, Yegor Azarov, Edwin Thalhammer, Beverly Luna, Sarah Lavigna, Adam Lemke, Brianna Modugno
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Oct 03, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

Helpful
October 02, 2022

When you first pull your car in and the procedure they do on your car right in front of you is impressive. More

by drubio73
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
Report | Print
Oct 03, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts and kind words about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

Helpful
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