Lexus of Akron-Canton - Service Center

The dealership was very clean and all service members I had contact with were courteous and professional, I felt like my veh was in good hands. I was promptly updated with any new information. This is the had contact with were courteous and professional, I felt like my veh was in good hands. I was promptly updated with any new information. This is the BEST dealership I have ever done business with from point of purchase to service ,its a wonderful experience and stress free. The service advisor Josh is great to work with. More

I like working with Tammy and Josh. Drew also came to see me while I waited to discuss APP features. Drew also came to see me while I waited to discuss APP features. More

Shelly went above and beyond the call after closing time to arrange transportation for me while my vehicle was being serviced. If it wasn’t for her I would have missed my son’s game and first touchdown. She to arrange transportation for me while my vehicle was being serviced. If it wasn’t for her I would have missed my son’s game and first touchdown. She is there before and after the sale and I’m grateful for the her kindness! More

Dealership nice, clean, people work friendly job quality done fast, easy check in and check out done fast, easy check in and check out More

Josh at the Lexus Service department is an outstanding worker! I can't express my gratitude for everything he has done. He went beyond what was required. He kept me in the loop and followed up with worker! I can't express my gratitude for everything he has done. He went beyond what was required. He kept me in the loop and followed up with car insurance. He was extremely patient in listening to my concerns and took the necessary steps to get it done. As a token of my appreciation, I wanted upper management to know that he is a valuable asset to the company and should be praised for his efforts. More

Zerryck did a perfect job in service. Lexus of Akron-Canton truly offers outstanding customer service that consistently exceeds my expectations. Incredible people and an incredible deal Lexus of Akron-Canton truly offers outstanding customer service that consistently exceeds my expectations. Incredible people and an incredible dealership. More

I have owned a Lexus for the past 14 years, and have always used Lexus for service. Today that changed. After scheduling a multi-day drop off with a loaner, the dealership let me drive into the facilit always used Lexus for service. Today that changed. After scheduling a multi-day drop off with a loaner, the dealership let me drive into the facility to tell me they were out of loaner cars. Sales has always taken good care of me, and I highly recommend dealing with Tammy, but be wary of the service department. More

Service good and good communication along the way. Valet service also good with good communication Valet service also good with good communication More

My first experience with service for my first Lexus. Wait time was excellent and the wait room very comfortable and accommodating. Josh answered every question and put me in a thoroughly checked out an Wait time was excellent and the wait room very comfortable and accommodating. Josh answered every question and put me in a thoroughly checked out and clean car in short time! More

Josh Jancha, Nik Rair and the entire service team always do a terrific job servicing my Lexus RX450h. Kudos to the whole team at Lexus of Akron-Canton. Would not go ANYWHERE else to service my Lexus. Was a do a terrific job servicing my Lexus RX450h. Kudos to the whole team at Lexus of Akron-Canton. Would not go ANYWHERE else to service my Lexus. Was a busy Saturday and came in without an appointment. Even so, my vehicle was serviced quickly and efficiently. Pro tip: Try the coffee, its is WAY better than Starbucks. Cheers! More