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Lexus of Akron-Canton

Akron, OH

5.0
1,985 Reviews
Welcome to Lexus of Akron-Canton, where our guests are as special as our cars. We invite you to come to Lexus of Akron-Canton and engage in the Lexus experience. Our goal is to provide you with first-class service while taking the pressure out of the buying process. We value the opportunity to welcome you to our Lexus family. From SUVs to sport coupes, our lineup speaks to a broad range of tastes without compromising our signature luxury feel. Call us today at (866) 554-8767 or visit our dealership showroom to schedule a test drive in any one of our Lexus models.We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience. EXPERIENCE THE AKRON-CANTON DIFFERENCE Lexus of Akron Canton has been up and running since 1999 and continues to flourish! We are more than just a business, we are family. With our welcoming Lexus staff, we pride ourselves on turning strangers into friends, and friends into family. Building strong, positive relationships with our clients empowers us to provide top-notch quality care and personalized results. We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience.
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1000 Interstate Parkway

Akron, OH

44312

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Showing 1,985 reviews

July 14, 2022

Very clean, very helpful, not pushy, nice personalities, worked very hard to help me get the car I loved More

by Pjjones822
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Vicchiarelli
Jul 15, 2022 -

Lexus of Akron-Canton responded

It is great to hear that the team worked hard to ensure that you were well taken care of! See you again next time here at Lexus of Akron-Canton!

July 13, 2022

Just a nice experience even with remodeling going on and Ruth helped navigate the mess More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Lexus of Akron-Canton responded

Thank you for the great review, David. We appreciate the kind words about Ruth and the rest of the crew. --Lexus of Akron-Canton team

July 12, 2022

The only reason we rated Yoko a 4/5 is that she was relatively new and not as knowledgeable about the Lexus rx450h as we had hoped for. Yoko was extremely courteous and had great communication with us. More

by TheSkipper
Recommend Dealer
Yes
Employees Worked With
Yoko Tsutsui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jannelle Giacomo, Jim Vicchiarelli
Jul 12, 2022 -

Lexus of Akron-Canton responded

I want to apologize that your purchasing experience didn't live up to our five-star standards. It's important that our guests receive informative, pressure-free service and it sounds like we missed the mark. I'm sorry for the issue with your rear window and that our team member wasn't available during your pick-up to go over the features of your vehicle. Would you please give me a call? I'd like to see what I can do to help here. Thank you, Peter Spacagna - General Manager - 216-916-6000

July 12, 2022

The dealership is great! Very helpful people in service and sales who go above and beyond! More

by mrklharrington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shab Tadayon, Jannelle Giacomo, Scott Zehner
Jul 13, 2022 -

Lexus of Akron-Canton responded

It makes our day to hear that our teams have gone the extra mile to make you a happy customer! Thank you for choosing Lexus of Akron-Canton and for stopping by to leave a review. Safe travels ahead!

July 11, 2022

Outstanding customer service from beginning to end! This is my second IS F Sport and I love it!! More

by LA LaRoche
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shab Tadayon, Jannelle Giacomo
Jul 11, 2022 -

LA LaRoche responded

I love my new IS!

Jul 11, 2022 -

Lexus of Akron-Canton responded

Congratulations on your new Lexus IS F Sport! We are happy to hear that our team made the experience such a success. Thank you for supporting Lexus of Akron-Canton!

July 11, 2022

It will be beautiful when they are finished with construction!!! The Salespeople are wonderful!!! Ruth is just fabulous and kept us informed on my cars progress as it was being made! More

by Smadlem0011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yoko Tsutsui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shab Tadayon
Jul 11, 2022 -

Lexus of Akron-Canton responded

Thanks for your praise! We're glad Ruth and the rest of the team welcomed you with friendly and communicative assistance. We look forward to seeing you again at Lexus of Akron-Canton!

July 07, 2022

Friendly , expedient service, went over and beyond to make car and timeline of delivery PERFECT!!!💖 More

by Shepardgirl04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Lexus of Akron-Canton responded

We couldn't have asked for a kinder five-star review! Thank you for supporting the Lexus of Akron-Canton team. See you down the road!

July 04, 2022

Our Salesperson, Yoko was very responsive and attentive to our questions, going out of her way to help in fulfilling our requests for available vehicles and options. Bottom line, she got us into the vehic More

by jsbuckley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoko Tsutsui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shab Tadayon, Jannelle Giacomo
Jul 05, 2022 -

Lexus of Akron-Canton responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Yoko, Janelle, Shab, and the Lexus of Akron-Canton team. Drive safely, and we hope to see you back again down the road!

July 02, 2022

They make everything so easy and seamless. Mark is straightforward, honest, and a pleasure to do business with! More

by ajmd1982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jannelle Giacomo
Jul 05, 2022 -

Lexus of Akron-Canton responded

This review makes our day! Thank you for trusting Lexus of Akron-Canton with your business and for stopping by to share your feedback about Mark. We wish you many safe and happy miles ahead!

July 02, 2022

Fast and easy transaction. I drove up from Cinci and would do it again for the service! More

by Joe Gulick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Lexus of Akron-Canton responded

Joe, thank you for sharing your feedback! We are happy to have you as a Lexus of Akron-Canton customer and we hope to welcome you back again down the road. Safe travels!

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