Back

Lexus of Akron-Canton

Akron, OH

5.0
1,985 Reviews
Welcome to Lexus of Akron-Canton, where our guests are as special as our cars. We invite you to come to Lexus of Akron-Canton and engage in the Lexus experience. Our goal is to provide you with first-class service while taking the pressure out of the buying process. We value the opportunity to welcome you to our Lexus family. From SUVs to sport coupes, our lineup speaks to a broad range of tastes without compromising our signature luxury feel. Call us today at (866) 554-8767 or visit our dealership showroom to schedule a test drive in any one of our Lexus models.We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience. EXPERIENCE THE AKRON-CANTON DIFFERENCE Lexus of Akron Canton has been up and running since 1999 and continues to flourish! We are more than just a business, we are family. With our welcoming Lexus staff, we pride ourselves on turning strangers into friends, and friends into family. Building strong, positive relationships with our clients empowers us to provide top-notch quality care and personalized results. We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience.
Contact Dealership

1000 Interstate Parkway

Akron, OH

44312

Directions

By Type

Showing 1,985 reviews

August 06, 2022

Everyone was very nice an helpful! Thank you Yoko for all your help on this More

by sansire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoko Tsutsui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Vicchiarelli
Aug 08, 2022 -

Lexus of Akron-Canton responded

Thanks for supporting Lexus of Akron-Canton with a stellar review! We're overjoyed Yoko and the rest of the team provided friendly assistance that shaped a positive experience. Until next time!

August 04, 2022

Ruth was just wonderful! We purchased a car that they literally had to find for us, which wasn't an easy task since the color I wanted wasn't readily available. Ruth came t More

by Jbhawkns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Klein
Aug 04, 2022 -

Lexus of Akron-Canton responded

Thank you for the 5-star review and shoutout to Ruth and Sarah! We will be sure to pass along your compliments to them. We are thrilled you left Lexus of Akron-Canton totally satisfied with your purchase. Safe driving!

August 04, 2022

This is the third new vehicle we have purchased through Lexus of Akron Canton. Obviously, we have had good experiences in the past to repeat going there. And this is our first experience with Mark Stacy. H More

by Lwhite812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shab Tadayon, Jannelle Giacomo
Aug 04, 2022 -

Lexus of Akron-Canton responded

Thank you for being a loyal customer of Lexus of Akron-Canton! Mark will definitely appreciate your shoutout to his quality customer service. We appreciate your business and hope to see you again!

August 03, 2022

Totally unexpected major engine problem that was finally resolved with the purchase of a new vehicle. More

by dana.bates17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Spacagna
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gilmore, Jannelle Giacomo
Aug 03, 2022 -

Lexus of Akron-Canton responded

Dana, thank you for this feedback! We are glad to hear that issue with your engine has been resolved. If there is anything more we can do to assist you or earn your five-stars, please don't hesitate to reach out. Best, Jon Morris - Service Manager - 330-645-4800

August 03, 2022

An excellent service and sales person at my convenience. Keep up the good work! Thank you! More

by Dave T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jannelle Giacomo, Jim Vicchiarelli
Aug 03, 2022 -

Lexus of Akron-Canton responded

Dave, thank you for taking the time to review us! We are so glad to hear that you had a successful purchase experience working with the Lexus of Akron-Canton team. Drive safely, and we hope to see you back!

August 03, 2022

Ruth was amazing! All the staff members were nice! They made my day today a lot easier by having the car ready for me. Financing was very easy! More

by Luvmichigan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jannelle Giacomo
Aug 04, 2022 -

Lexus of Akron-Canton responded

Your review is music to our ears! We're thrilled Ruth and the rest of the team welcomed you with friendly assistance that shaped a smooth experience. We hope to work with you again at Lexus of Akron-Canton!

July 31, 2022

We found the car we wanted online at Lexus of Akron Canton. We made the drive there for it. The transaction was fairly easy. More

by Osuball
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoko Tsutsui
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jannelle Giacomo
Aug 01, 2022 -

Lexus of Akron-Canton responded

Thank you for making the trip out to work with us! We are so glad to hear that you found the right vehicle working with the Lexus of Akron-Canton team. With that said, we do strive to deliver a top-notch purchase experience, so if there is anything more I can do to assist you or improve your 3-star rating, please feel free to give me a call. Thank you, Peter Spacagna - General Manager - 216-916-6000

July 30, 2022

The dealership was a great to work with from start to finish. The paperwork went fast and was able to complete it online. More

by Nbedell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoko Tsutsui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jannelle Giacomo, Jim Vicchiarelli
Aug 01, 2022 -

Lexus of Akron-Canton responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Lexus of Akron-Canton team. We appreciate your business and hope to see you back again down the road!

July 30, 2022

Shelley was easy to work with and very professional. Flexible and helpful. Made it an easy process More

by Micslider
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Lexus of Akron-Canton responded

Thanks for supporting Lexus of Akron-Canton with your great review and for giving Shelley a shout-out! Until next time!

July 29, 2022

Major construction going on at this dealership; however, the service was superb and the sales person, Yoko was a Rock Star. Her attention to detail was the best! I told my friend, she should buy her next Le More

by Teupel.c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoko Tsutsui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jannelle Giacomo
Jul 29, 2022 -

Lexus of Akron-Canton responded

Thank you for this feedback! We are so glad to hear that you had such a successful purchase experience working with Yoko and the Lexus of Akron-Canton team. Drive safely in your new vehicle, and we hope to see you back!

...
93
...