Lexus of Akron-Canton

Great experience buying my first Lexus! Everyone was super nice, professional and no pressure or up selling. Glad to be a Lexus owner! Everyone was super nice, professional and no pressure or up selling. Glad to be a Lexus owner! More

Mike was an excellent salesman and gave me lots of time and lots of phone calls….even changing cars midstream . The dealership is wonderful, people are friendly, the waiting room is lovely, and the mocha and lots of phone calls….even changing cars midstream . The dealership is wonderful, people are friendly, the waiting room is lovely, and the mocha machine is delicious. More

Courteous and knowledgeable team both sales ( Shelly) , and the business management ( Roni) sides. They were very easy to deal with and helpful. They want to make sure you are satisfied and understand al and the business management ( Roni) sides. They were very easy to deal with and helpful. They want to make sure you are satisfied and understand all of the vehicle functions. More

Connie and Mike were both very pleasant, personable and thorough. They kept me in the loop with all updates as I waited for my car to be delivered. I was very happy to have dealt with the whole team at Akr thorough. They kept me in the loop with all updates as I waited for my car to be delivered. I was very happy to have dealt with the whole team at Akron-Canton Lexus More

I had been on a daily hunt for a very specific Lexus SUV for 2.5 months before I came across the vehicle I purchased from Lexus Akron-Canton. After losing out to an in person buyer at another dealership, I for 2.5 months before I came across the vehicle I purchased from Lexus Akron-Canton. After losing out to an in person buyer at another dealership, I knew I had to move quickly. I am so grateful it was Mr. Mark Stacy that facilitated my purchase, as he matched my swift approach with locking in the deal the very first day! Mr. Stacy is a true professional. He was not pushy and was firm regarding the popularity of the vehicle. We requested a live video of the vehicle running to make sure we could hear the engine and he quickly delivered without hesitation. The vehicle purchased was everything I had desired, even financially, however, it was Mr. Mark Stacy's superior customer service that sealed the deal for us! His attention to detail and prompt follow-up was comforting especially since I am an out-of-state customer. Mr. Stacy always made himself available, even a few times on his day off from work! Additionally, it was a very simple and efficient process working with Roni in finance. This team was honest and trustworthy, even being 800+ miles away! I am already sold on the Lexus brand for life now. I plan to pass on my Lexus vehicles to my children as I upgrade and I will be looking to Mr. Stacy again for those future purchases. More

We just bought our first Lexus and Mark and everyone there were great! Love the new car! there were great! Love the new car! More

Thank you, Shelley, for an extraordinary car-buying experience!!!! Others tried, but only Shelley procured the vehicle we wanted. We traveled from Pennsylvania to work with Shelley. She was always experience!!!! Others tried, but only Shelley procured the vehicle we wanted. We traveled from Pennsylvania to work with Shelley. She was always positive, honest, attentive, reliable, returned calls quickly, and delivered on her promises--and always in a friendly and genuine manner. I was formerly a sales trainer for Berkshire Hathaway and I would have hired Shelley in a heartbeat if given the opportunity. Great service and always on top of even the smallest details. I felt she had our best interest in mind throughout the entire process. Truly an extraordinary person who delivered a most pleasant car-buying experience. Thank you so much, Shelley!! We are making every effort to send others your way! And thanks to your associates at Lexus of Akron Canton, who were a pleasure to work with. We loved the special "veiled" presentation of our vehicle....a touch of class! Great Experience all the way around!! More

Connie was amazing! I walked in, not knowing anyone in the dealership, and left with a friend! Gabe helped with getting me a car until mine came in. He’s a super nice I walked in, not knowing anyone in the dealership, and left with a friend! Gabe helped with getting me a car until mine came in. He’s a super nice guy, but doesn’t like to share his snacks! 😂😂 From Connie to Gabe, Ruth and Drew everyone was helpful and amazing. Thank you so much for a positive experience! More

Tammy and Shelly (and everyone involved with the loan process and vehicle set up) were so incredibly kind, helpful, and thorough. Being sure to go over and answer every single question I had. Amazing exp process and vehicle set up) were so incredibly kind, helpful, and thorough. Being sure to go over and answer every single question I had. Amazing experience all around. Thank you!! 😊 More

Shelley was awesome! She was very informative and helped me narrow down the perfect car for me! The building is beautiful ! She was very informative and helped me narrow down the perfect car for me! The building is beautiful ! More