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Lexus of Akron-Canton

Akron, OH

5.0
1,894 Reviews
Welcome to Lexus of Akron-Canton, where our guests are as special as our cars. We invite you to come to Lexus of Akron-Canton and engage in the Lexus experience. Our goal is to provide you with first-class service while taking the pressure out of the buying process. We value the opportunity to welcome you to our Lexus family. From SUVs to sport coupes, our lineup speaks to a broad range of tastes without compromising our signature luxury feel. Call us today at (866) 554-8767 or visit our dealership showroom to schedule a test drive in any one of our Lexus models.We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience. EXPERIENCE THE AKRON-CANTON DIFFERENCE Lexus of Akron Canton has been up and running since 1999 and continues to flourish! We are more than just a business, we are family. With our welcoming Lexus staff, we pride ourselves on turning strangers into friends, and friends into family. Building strong, positive relationships with our clients empowers us to provide top-notch quality care and personalized results. We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience.
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1000 Interstate Parkway

Akron, OH

44312

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Showing 1,894 reviews

January 19, 2024

Initial process was good however once deal is done/payment challenges with follow up communication. More

by Lexbless
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kari Scherer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Lexus of Akron-Canton responded

While we're glad to hear your initial process working with Lexus of Akron-Canton was positive, it's disappointing that you've been experiencing some communication and payment issues. I'd like to offer my assistance here and help sort things out for you. Unfortunately, I may have trouble locating your contact information without a full name, so please reach out at your earliest convenience and I'll be sure to get back to you soon. Thank you, Peter Spacagna - General Manager - 216-916-6000

January 19, 2024

Tammy was very responsive to email, knowledgeable, and friendly. Kari helped us with our test drive and was equally fantastic. Our business manager Ronnie put a bow on the transaction. It was a great expe More

by Chris R.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Ostrowske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Lexus of Akron-Canton responded

Chris, we're delighted to know that Tammy, Kari and Ronnie provided you with a great experience at Lexus of Akron-Canton. Enjoy your new car!

January 15, 2024

We were really in dire need of a replacement for our demolished old Lexus. Happening during the holidays was an obstacle that had to be overcome. Shelley was able to overcome all the obstacles, and e More

by BastowDavid50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Lexus of Akron-Canton responded

We're so glad to know that Shelley and our team at Lexus of Akron-Canton were able to assist you during a challenging time. It's great hearing how happy you are with your new Lexus! We look forward to serving any future needs.

January 13, 2024

This is my second purchase within 9 months from this dealership primarily due to the the staff and, particularly Kari. She handled both transactions and made each process simple and efficient. And, sh More

by sideout76
Recommend Dealer
Yes
Employees Worked With
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Ariyam, Tim (tech guy)
Jan 15, 2024 -

Lexus of Akron-Canton responded

We're delighted to know that Kari made your experiences at Lexus of Akron-Canton so positive! It's great to see you felt like a friend throughout the process. We appreciate your kind words and look forward to assisting with any future needs. Enjoy those new rides!

January 13, 2024

Great service department and sales team is very knowledgeable. They listen to you and try to fit you in the right vehicle. They do not use any pressure tactics. More

by Bulbman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shab Tadayon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jannelle Giacomo
Jan 15, 2024 -

Lexus of Akron-Canton responded

We're glad to know you had a great experience with our service department and sales team at Lexus of Akron-Canton. We always aim to provide the best fit for our customers without any pressure. Thanks for your review!

January 13, 2024

We appreciated Tyler's patience, working with us through the process to get us the car that works best for us. More

by NeuroJordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jannelle Giacomo, Tyler Tope
Jan 13, 2024 -

Lexus of Akron-Canton responded

We're glad to know that Tyler was able to assist you in finding the perfect car at Lexus of Akron-Canton. Your appreciation means a lot! Enjoy your new ride and thank you for sharing this positive review with us.

January 06, 2024

Lexus of Akron-Canton was just incredible for my experience. Kari was incredibly responsive and capable in helping me find the right car in a tight timeline. I couldn't say more about Kari helping More

by Christian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jannelle Giacomo
Jan 08, 2024 -

Lexus of Akron-Canton responded

We're so glad to know that our team at Lexus of Akron-Canton was able to provide you with an incredible experience! It's great hearing how well Kari, Tim and Jannelle assisted you throughout the process. We appreciate your recommendation - thank you for choosing us!

January 05, 2024

Courteous, professional and conveniently located for us. Negotiating was challenging but fair. Respectful on both sides. More

by jvit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shab Tadayon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Ostrowske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2024 -

Lexus of Akron-Canton responded

Jvit, we appreciate your feedback! We're glad to know that you found our team at Lexus of Akron-Canton professional and respectful. Thanks for choosing us!

January 04, 2024

Kari is fantastic! From the first hello to the end of the purchasing process, she was a huge help and very knowledgeable…always responded quickly and patient too. Highl More

by Adnanberisha4
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shab Tadayon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Ostrowske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Lexus of Akron-Canton responded

Adnan, it's great to know that Kari provided you with such a positive experience at Lexus of Akron-Canton. We appreciate your recommendation and are here if you need anything else!

January 04, 2024

The staff at Lexus Akron Canton was great. Shab and Kari were there to make sure even smallest details were handled. Thank You for a great experience in my new Lexus. More

by Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shab Tadayon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Ostrowske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Lexus of Akron-Canton responded

Tom, we're so glad to know that Shab and Kari took great care of you at Lexus of Akron-Canton. Enjoy your new ride!

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