Lexus of Akron-Canton

Wonderful customer service by Yoko. Very helpful and knowledgeable. Yoko made sure we were happy with our purchase. Very helpful and knowledgeable. Yoko made sure we were happy with our purchase. More

We came to Akron Lexus to test drive a Rx350. Shelley was extremely helpful. She showed us 2 different models to choose from and we test drove both. We were so very impressed with the cars and Sh Shelley was extremely helpful. She showed us 2 different models to choose from and we test drove both. We were so very impressed with the cars and Shelley and the Lexus Canton staff. When we decide to buy, we’ll be back to Lexus Canton to see Shelley!! More

Luxury brands come with the expectation of a higher level of customer service, and Metro Lexus of Akron-Canton's staff and facility nailed it! Kristen, my sales consultant, and John, the finance manager, pr of customer service, and Metro Lexus of Akron-Canton's staff and facility nailed it! Kristen, my sales consultant, and John, the finance manager, provided first-in-class service from the moment I called to inquire about a new car. The experience could not have been better. Their understanding of my wants and needs, in addition to their communication and prompt follow through were superior to all of the other dealerships I visited. As well, Drew was beyond patient in training me on all things electronic and showing me how to operate all of the extras that come with owning a Lexus. The service department has been incredibly accommodating, even giving me a vehicle to drive while mine was being prepped. And the service area has amenities that make waiting very comfortable - including beverages and snacks. I am a customer for life! Thank you for taking the anxiety and hassle out of purchasing a car. I could not be more happy with my beautiful, new vehicle! More

Great experience overall when I took my mom to buy her new Lexus. We were sort of dreading the visit because my dad recently passed away and we were trading in two vehicles that had sentimental value. E new Lexus. We were sort of dreading the visit because my dad recently passed away and we were trading in two vehicles that had sentimental value. Earl our sales rep made the whole experience pleasant and painless for my mom in a time where she was vulnerable. We received a very fair offer on the trade-ins and Earl made sure my mom was comfortable and answered all our questions. Can't thank the Earl and the Lexus staff enough for their professionalism, and for ensuring my mom was treated wonderfully. More

Wonderful experience with Connie and the team over at Lexus Akron. My GX 550 ended up coming in much earlier than expected. It was worth the drive from Cleveland to deal with the best! Lexus Akron. My GX 550 ended up coming in much earlier than expected. It was worth the drive from Cleveland to deal with the best! More

Kari was the best. Extremely knowledgeable and patient. Responsive to any questions that we had and communicated throughout the entire process. We would recommend her a Extremely knowledgeable and patient. Responsive to any questions that we had and communicated throughout the entire process. We would recommend her as a car specialist. She always was very tech savvy about all the car options. Thanks so much Kari. More

My experience here was amazing Yoko was great and so was the entire team at Akron Lexus. the entire team at Akron Lexus. More

Josh at the Lexus Service department is an outstanding worker! I can't express my gratitude for everything he has done. He went beyond what was required. He kept me in the loop and followed up with worker! I can't express my gratitude for everything he has done. He went beyond what was required. He kept me in the loop and followed up with car insurance. He was extremely patient in listening to my concerns and took the necessary steps to get it done. As a token of my appreciation, I wanted upper management to know that he is a valuable asset to the company and should be praised for his efforts. More

Tammy is a joy to work with. She is well versed in her products and extremely patient. This is my car purchase and Tammy made seamless. She is well versed in her products and extremely patient. This is my car purchase and Tammy made seamless. More

What an incredible car and even better experience. I was able to get exactly what I was looking for, out the door in under two hours. Top notch service during the experience. I was able to get exactly what I was looking for, out the door in under two hours. Top notch service during the experience. More