Lexus of Akron-Canton

Customer Focused We were very impressed with this dealership. We ended up going a different direction, but it had nothing to do with the team at Lexus of Akron Canton. We were very impressed with this dealership. We ended up going a different direction, but it had nothing to do with the team at Lexus of Akron Canton. Our sales rep Tammy went above and beyond. Even on her day off, she was available and cheerful. There is no doubt that we will do business with them in the future. More

Great Lease Experience They understand superior customer experience and were quite reasonable in working with us on lease terms and price. Past experience with the service d They understand superior customer experience and were quite reasonable in working with us on lease terms and price. Past experience with the service department was also excellent. More

New car for my birthday!! I upgraded from my 2014 Lexus IS 250 to a shiny, new Lexus IS 300 F Sport!! The service and promptness is always exceptional at Akron Canton Lexus. I upgraded from my 2014 Lexus IS 250 to a shiny, new Lexus IS 300 F Sport!! The service and promptness is always exceptional at Akron Canton Lexus. Working with Ruth Ham and Dan Smith was flawless and fun! Ruth even had a giant red bow on the car for my birthday!! Brandon did an amazing job at helping me understand all of the bells and whistles of my car without it being tedious. Treat yourself and go! More

Pleasant and satisfactory My experience with Akron-Canton can be described as absolutely no pressure, pleasant and satisfactory. Jeremy, Shelley and Bruno were great in creati My experience with Akron-Canton can be described as absolutely no pressure, pleasant and satisfactory. Jeremy, Shelley and Bruno were great in creating welcome and warm atmosphere where the whole process of buying a car felt as simple and pleasant as getting together with old friends for a cup of coffee and good conversation. The whole dealership team did a great job presenting the car and made me feel as a part of Lexus family. Something to look forward to when you need a new or another car. Thank you very much. More

Excellent Experience I recently traded in my 2012 4Runner and purchased a 2018 Lexus GX from Lexus of Akron-Canton. They were my first and only trip to a dealer in lookin I recently traded in my 2012 4Runner and purchased a 2018 Lexus GX from Lexus of Akron-Canton. They were my first and only trip to a dealer in looking at new cars. I worked with Ruth Ham and she was excellent to work with - very knowledgeable and professional from start to finish. She worked hard with me to get me the vehicle and price I was looking for. When I picked up the vehicle, Ruth took great detail to go through all of its features. I highly recommend contacting Ruth about a new Lexus or any used vehicles they may have in stock. More

Amazing experience I recently purchased a vehicle from Ruth at Lexus of Akron-Canton, which is 75 minutes from my hometown, and was amazed at how smoothly the purchase w I recently purchased a vehicle from Ruth at Lexus of Akron-Canton, which is 75 minutes from my hometown, and was amazed at how smoothly the purchase went. I even contacted her several days later with a question and she responded immediately and answered my questions within minutes of my call. I would drive any distance to buy my next vehicle from Ruth. Definitely a 5 star dealership. Thank you for everything! More

Great experience Tracy knew everything about the car I was interested in. My friend was ready to buy the car if I didn't, and he already has 2 cars! Tracy knew everything about the car I was interested in. My friend was ready to buy the car if I didn't, and he already has 2 cars! More

Excellent service We were very pleased with our second transaction with Tracy at Akron Canton Lexus. She is very attentive to details. Highly recommend this salesperson We were very pleased with our second transaction with Tracy at Akron Canton Lexus. She is very attentive to details. Highly recommend this salesperson and dealership. More

Good dealership. Great salesperson. This car was my first car purchase in my life. I had the best time I could have had as far as experiences, and I am tough to please a lot of times. This car was my first car purchase in my life. I had the best time I could have had as far as experiences, and I am tough to please a lot of times. I had passed on many cars after test drives, and never thought I would make my first car purchase other than my home state of PA. The salesperson, Tracy treated me so well and made me feel very comfortable with my purchase. I am a dollars and cents kind of person, and the purchase price we negotiated was what I expected to be fair for all parties. As we talked it, she made feel like part of the family more than person you barely know. I have no fears and would not hesitate to purchase another car from her. She made and saved the sale. More

Purchase of 2014 GX460 luxury Excellent experience through the whole process. I live just north of Cincinnati Ohio which is a 4 hour drive to Akron. So my initial contact was thru Excellent experience through the whole process. I live just north of Cincinnati Ohio which is a 4 hour drive to Akron. So my initial contact was thru the internet with Andrew Stocks who setup a time to examine the car with Tracy mcCaffrey. Tracy was extremely courteous when my wife and I arrived after the long drive. She showed us where the restrooms and beverages & snacks were, so we could relax before examining the GX. Tracy was very professional throughout the whole process. She demonstrated all the features on the GX460 Luxury. Dan Smith was exceptional thru explaining and signing of all the legal documents on the GX 460 purchase. Covered extended warranties and what it covered and how the certified Lexus and Lexus warranty works through dealers in the Cincinnati area. After the document signings Tracy got the keys and went through more info on the operation of the GX460. Tracy paired our two cel phones and all the options the GX has and how they work. I couldn’t have been more satisfied through the whole process. The drive back to Liberty Township, Ohio was extremely satisfying and I could not be happier with my purchase through your dealership. Thanks for all the employees that I dealt with that Friday in the Akron/Canton Lexus dealership. Richard Bacon More