Lexus of Akron-Canton

Why would you go anywhere else? Nothing has been left unanswered. Nothing has been overlooked. When I walked on the lot Ruth Ham always had my needs as her priority. I never felt li Nothing has been left unanswered. Nothing has been overlooked. When I walked on the lot Ruth Ham always had my needs as her priority. I never felt like she was selling me a car, rather, it was genuinely important to her that I found a car that was exactly what I wanted. Because of that she provided us choices and information to help me make a decision. The decision was easy and I adore my car. The communication at all levels is unbelievable and hard to find in this day I age. My sincerest thanks to Ruth and all those who have made this purchase so enjoyable. Did I say I love my car?!!! More

Ruth Ham the ultimate sales person Ruth Ham is everything you would want in a salesperson. She is honest, professional. And most importantly for me not pushy. She did not run back and f Ruth Ham is everything you would want in a salesperson. She is honest, professional. And most importantly for me not pushy. She did not run back and forth to the general manager for his permission. A very impressive experience. More

Our third lexus Our salesperson Shelley T was a joy to work with, she answered all of our questions. (And we had a lot) We’ve dealt with other sales people in the pa Our salesperson Shelley T was a joy to work with, she answered all of our questions. (And we had a lot) We’ve dealt with other sales people in the past and found them untruthful, with Shelley she was honest and we appreciated it. I would definitely recommend Shelley to friends and family. We gave quality of work a 3 because they offer a ArmorAll products for carpet and seats etc and the inside of our car is splattered with armorall and on the back of our seats they left streaks. Not acceptable. The outside of our vehicle needed cleaned up from the armorall applicantion also, it looked like bug guts on the back door. They left a lot of fingerprints everywhere including the moonroof. (Not just one or two prints we had full hand prints on the glass and finger prints along the chrome area) We love Lexus, but perhaps it’s hard to find people that take pride in their job. 😕 Our Lexus rides like a dream and we love it. We just need the inside detailed now. More

My experience!!!! Lexus is amazing 😉! I had a very great experience! I would like to thank Shelley and Dan for all of there help . They were very helpful and polite, Lexus is amazing 😉! I had a very great experience! I would like to thank Shelley and Dan for all of there help . They were very helpful and polite, answering all my questions and they very direct and honest in helping me choose the right vechial that fit my everyday budget and life style. I am very happy and have a new car and great piece of mind!! Thank you 😊 so much!!! I have a great car a great warranty and I honestly couldn’t ask for more! The Lexus team is amazing 😉!!!!!! More

Look here for your next car Great place to buy your car. Shelly was wonderful to work with. She is very professional and knowledgeable. Shelly works hard to make sure that yo Great place to buy your car. Shelly was wonderful to work with. She is very professional and knowledgeable. Shelly works hard to make sure that you the buyer are happy with your purchase. The process was for the most part easy and hassle free. The dealership is clean and there are multiple areas around to sit and wait for your car when it is in the shop or getting prepped for you to take your new car home. This is our third car from this dealership and we will be back again. More

Easy going Perfection. Everyone is there to help you without being intrusive. The people are good natured, happy anf proffessional. The facilities are clean and comfortable. Everyone is there to help you without being intrusive. The people are good natured, happy anf proffessional. The facilities are clean and comfortable. Their car selection is all you need. Lexus and this dealership rocks. More

Car purchase Shelly was great, super helpful and friendly ! She made the entire process easy and hassle free! I would recommend Shelly and this dealership to oth Shelly was great, super helpful and friendly ! She made the entire process easy and hassle free! I would recommend Shelly and this dealership to others. More

The best Friendly , efficient, and knowledgeable , is how I would best describe my experience at Lexus of akron. Shelley is very professional and knows how to Friendly , efficient, and knowledgeable , is how I would best describe my experience at Lexus of akron. Shelley is very professional and knows how to treat people, she was able to answer all our questions . I appreciate all she has done for us More

Outstanding customer service We shopped for a luxury SUV- narrowed down the choices to an Acura MDX/ Lexus Rx350/ Volvo XC90/Mercedes . We finally decided on the lexus despite th We shopped for a luxury SUV- narrowed down the choices to an Acura MDX/ Lexus Rx350/ Volvo XC90/Mercedes . We finally decided on the lexus despite the highest price given the smooth ride, overall comfort feel and very high satisfaction ratings from buyers. Then came the part of buying. We used a number of online sources to inquire and we had 3 dealer choices, Metro Lexus and Lexus of Akron-Canton who had the best prices. We went with Akron Lexus because of the ratings and were very happy with our experience of the overall buying, and more importantly, the actual signing process. Peter Spacagna, the general manager is probably the best car person we have met in a long time. He was honest and genuinely cares about both his employees and his customers. People of this nature are very rare in most professions and definitely in the car business. He is truly a role model for his peers. Greg, the sales rep was very professional, gave enough space for my wife and me to make our decision. On the day of the delivery, he came back on his off day to make sure that the whole process went smoothly and this is most appreciated. Finally, we would be remiss if we did not mention the highly professional and efficient process for the actual processing. We were buying the car and instead of previous experiences, when after we picked the car and fixed the price, the process of add ons start- extended warranty, maintenance plan, tire protection, paint protection, seat protection etc etc. Jonathan had all the papers drawn up, in a very objective manner talked about potential add ons, and when we declined them, did not make any judgement about it and we signed and left. This was one of the best parts of the buying experiences. Every time we bought a car, we always had to resist these add ons, not this time Truly an outstanding dealership. More