Lexus of Akron-Canton

Great Service Great New Car Experience Tammy Ponomarenko provided me with an exceptional new car purchase experience! She has an in-depth knowledge of the brand and she removed any of the Tammy Ponomarenko provided me with an exceptional new car purchase experience! She has an in-depth knowledge of the brand and she removed any of the stress associated with purchasing a vehicle. I would highly recommend Tammy and Lexus of Akron for the purchase of your new car. It's a wonderful brand with wonderful sales and customer service staff. More

Tracy Terrific at Lexus of Akron-Canton Tracy McCaffery was absolutely great in helping my wife find the perfect car to replace her 2012 RX350. She carefully led us through many different Tracy McCaffery was absolutely great in helping my wife find the perfect car to replace her 2012 RX350. She carefully led us through many different new and used vehicle option packages before taking us to 3 viable Certified Used RX350 candidates for a test drive. During and after the test drive, she demonstrated the incredible capabilities of the car's performance and electronics that are very significant upgrade from the 2012's. Sold. Dan Smith, the Finance Manager, patiently walked us through various vehicle protection programs, warranty options and financing packages and simplified the seemingly endless paperwork involved with the actual closing. (Thanks Dan) This is our 6th Lexus. The last 4 have been purchased and serviced by Lexus of Akron-Canton. Next time we're in the market we'll be sure to call them and ask for Tracy More

Dependable This is my second Lexus SUV which I have purchased from this dealership. Prior to this I was a "Volvo man". What a difference. Definitely less necessa This is my second Lexus SUV which I have purchased from this dealership. Prior to this I was a "Volvo man". What a difference. Definitely less necessary visits for car repairs.One of the most knowledgeable and friendly support staff around. Traci has been exemplary in helping me with my recent acquisition. I am very appreciative of her follow up correspondence . Good to see that a Dealership continues to care even after the purchase. More

GRRRRREAT Shelley in sales was awesome, Mark the manager was awesome, Dan made finance quick, and Tim went over car perfectly! Love my brand new lexus!!!! Shelley in sales was awesome, Mark the manager was awesome, Dan made finance quick, and Tim went over car perfectly! Love my brand new lexus!!!! More

Buick Purchase I was looking for a nice used car for the winter. Shelly Turpin made me aware of a Buick they had available. The customer service Shelly provided was I was looking for a nice used car for the winter. Shelly Turpin made me aware of a Buick they had available. The customer service Shelly provided was above and beyond and the car has been great. Thank you and I will be back! Jarrett More

Very Nice Tammy was very Nice and a joy to work with, no pressure and she was very knowledgeable on the product as well she stayed late to help us out Tammy was very Nice and a joy to work with, no pressure and she was very knowledgeable on the product as well she stayed late to help us out More

Professional, good detail provided Enjoyed working with Tammy and the Lexus team during the buying process. We have had numerous Lexus vehicles over the past 25 years plus, including th Enjoyed working with Tammy and the Lexus team during the buying process. We have had numerous Lexus vehicles over the past 25 years plus, including three in the family today. Great products, professional service. A good experience given what you can encounter elsewhere! More

Randy McQuaid I Have been Dealing with Randy for 20 years and I sent him many of my Family members and Friends over the Years he Sold Me my Jeep ,yes at a Lexus Dea I Have been Dealing with Randy for 20 years and I sent him many of my Family members and Friends over the Years he Sold Me my Jeep ,yes at a Lexus Dealership and I love it .. Randy in Honest and will do what it takes to make a Deal Happen.. I respect him and what he does he is one of the few Salesmen that I do Trust.. keep doing what you do ... More

TOTALLY SATISFIED!! We called to see if they had a used car in our budget. Sonny called back within 30 minutes and said they did. We made an appt for the next hour to see We called to see if they had a used car in our budget. Sonny called back within 30 minutes and said they did. We made an appt for the next hour to see the car. They just got it in on a trade and Sonny asked if we liked the car. "YES WE DID!" We wanted to buy it cash. We said if he can make it work with the money saved we will buy it! They did the safety inspection, cleaned inside and out. We did the paperwork and were on our way within a 2-3 hours. I am very pleased with the service and car I bought!! More

Great Experience Great experience all around! Sonny my sales person was professional all the way. mark sales manager a pleasure to work with. My experience with Dan i Great experience all around! Sonny my sales person was professional all the way. mark sales manager a pleasure to work with. My experience with Dan in finance went as smooth as can be. Great dealership to work with. Love my new lexus! More