Lexus of Akron-Canton

Lexus Lease I am a long-time customer and my most recent 2019 Lexus IS-300 acquisition (lease) met my high expectations that I have for the dealership. This was I am a long-time customer and my most recent 2019 Lexus IS-300 acquisition (lease) met my high expectations that I have for the dealership. This was with a new Sales Representative (Ruth Ham) that took over my previous account after the retirement of Al Gray. All of professional qualities that I have experienced in the past transitioned seamlessly and made the process once again outstanding. More

Customer Service Above None We had a great shopping experience with Tammy. We were impressed by her friendliness, professionalism and expertise. She answered every question we We had a great shopping experience with Tammy. We were impressed by her friendliness, professionalism and expertise. She answered every question we threw at her. Will be back especially with the great selection! More

outstanding experience as expected Sonny Thomas is the best. This is the second car I have purchased with Sonny. He is very professional and thorough. Sonny will do everything he can Sonny Thomas is the best. This is the second car I have purchased with Sonny. He is very professional and thorough. Sonny will do everything he can to help a client. He knows the cars he sells. I am usually very specific in what I want and it was very easy to do with Sonny. He is easy and friendly to talk and deal with. I have purchased vehicles at this dealership for 19 years. I will continue to use them for my automobile purchases as they are classy and friendly top to bottom. More

Would recommend 10 out of 10 It’s the environment that separates this place from any other dealership! After all whose NOT excited for a NEW Lexus!!! Shelley is the BEST, make sur It’s the environment that separates this place from any other dealership! After all whose NOT excited for a NEW Lexus!!! Shelley is the BEST, make sure to see her for the car of your dreams! More

Lexus Purchase Everyone at Lexus of Akron/Canton made the experience easy, friendly and personable. From online, to Shelley, my sales rep, to the financials, it was Everyone at Lexus of Akron/Canton made the experience easy, friendly and personable. From online, to Shelley, my sales rep, to the financials, it was easy, friendly and the best experience I have had purchasing a vehicle. Shelley and the entire team have helped make this the best experience for myself and my children. More

First class experience The entire team created a memorable experience. Tracy Mccaffrey, Shab Tadayon and Pete Spacagna were incredibly professional, kind and courteous. It t The entire team created a memorable experience. Tracy Mccaffrey, Shab Tadayon and Pete Spacagna were incredibly professional, kind and courteous. It truly was the best car buying experience I’ve ever had. I would highly recommend this Team to any of my family or friends. More

My First Lexus - A great Experience Shelley Turpin was awesome. As one who has never owned a Lexus, she informedme about the Lexus brand and made me familiar with the vehicle options. Shelley Turpin was awesome. As one who has never owned a Lexus, she informedme about the Lexus brand and made me familiar with the vehicle options. Everyone in this dealership was friendly and did not take that high pressure sales approach, probably because they realize they don't have to. I may have been a little stressed about the car shopping process, but they did not add to my stress. They knew I was still test driving vehicles and the manager, Shab Tadayon, encouraged me to test drive the competitor(s) as previously planned and then return at my convenience. In retrospect I appreciate that even more because I know I bought the Lexus NX300 F Sport as my first choice after test driving excellent cars/crossovers that I knew were also great vehicles. Since I did not have easy access to a ride, Shelley even picked me up at home so I could get to the dealer to take delivery of my new vehicle later in the week. After being presented with my new Lexus, I received a rather extensive inservice from Caleb Walters so I was at least minimally functional with the features and technology included with the vehicle. I have been fortunate that the majority of my car buying experiences (both new and used) have been positive, but my Lexus experience is by far the best of all. That is a positive reflection of both the company and the people who work at this dealership. Now I am looking forward to driving my first Lexus for years to come. More

Purchase of 2 cars I have purchased 2 cars from this dealer both from Sonny. He really knows his cars but more importantly knows his customers needs. i would highly reco I have purchased 2 cars from this dealer both from Sonny. He really knows his cars but more importantly knows his customers needs. i would highly recommend working with him. More

Amazing Experience I have worked with Randy on four different deals and just like every other time, Randy is amazing to work with! No pressure, easy going and the best I have worked with Randy on four different deals and just like every other time, Randy is amazing to work with! No pressure, easy going and the best deal possible. When you go to Lexus of Akron/Canton make sure to ask for Randy! He is the best salesman by far. More

Always amazing!! I have worked with this Lexus dealership multiple times and have always been extremely happy with my service provided. I feel the team there are genui I have worked with this Lexus dealership multiple times and have always been extremely happy with my service provided. I feel the team there are genuinely concerned with my happiness with my purchase. Ruth Ham has been wonderful in assisting me in getting my last two vehicles. I love the service department as they are always accommodating and care for my car as i would if i could. I come back to Lexus because of this team! More