Lexus of Akron-Canton

We can’t say enough about Kari. She treats her customers like family and her experience and knowledge about all the Lexus cars puts her at the top! We have worked with this dealers She treats her customers like family and her experience and knowledge about all the Lexus cars puts her at the top! We have worked with this dealership for 16 years and her professionalism is a 10. More

Connie and everyone at the dealership was so helpful and professional, they really went above and beyond to help up find the perfect vehicle. professional, they really went above and beyond to help up find the perfect vehicle. More

I cannot thank the people, the ambiance, the building, the service enough at the Akron Lexus dealership. Wonderful place to be. Tammy, thank you for a good communication over some time keeping me k firm the service enough at the Akron Lexus dealership. Wonderful place to be. Tammy, thank you for a good communication over some time keeping me k firmed and choosing a car that fits my personality and budget. You are a professional and knowledgeable to the core. Thank you. More

From the time I walked in and until I left, everyone with whom I interacted were very positive and helpful. When I entered the building, the receptionist immediately greeted me and ask how she could help. whom I interacted were very positive and helpful. When I entered the building, the receptionist immediately greeted me and ask how she could help. Shelley Turpin, a sales representative immediately walked towards me and introduced herself. She listened attentively and ask me clarifying questions which was very helpful. I explained that I wanted to sit in a Lexus is 350.tp see if I could see over the hood as well as get in and out of it comfortably. I'm short and also have had back surgery so I frequently have difficulty getting in and out of my friends' cars, No is 350s were available, but a 2025 was being delivered the next week so Shelley would call me when a car was available to drive. However Lexus 2022 was available for me to drive which I actually preferred. Shelley made an appointment for me to drive the car and the rest is history. I bought it that day! Shelley didn't high pressure me into purchasing the car .She answered my questions and provided me with additional information about how cars are pre certified through Lexus which is quite impressive. It was obvious to me she wanted me to be an informed buyer so I would have my needs met and be satisfied with my purchase. Shelley actually cared about me I was more than a sale! I will definitely recommend to my family and friends who are interested in buying a car to consider purchasing a Lexus and to seek out Shelley to help them explore their needs and find the car that will best serve them. On November 20, 2024 when I was surprised by the dramatic presentation of my "new" car. This will be something that I will always treasure. Thank you to Lexus and all the employees who make the purchase of a Lexus a memorable, positive and way over and above my expectations!! More

Connie made my first car buying experience an absolute breeze. I am so thankful for Connie and the team at Lexus Akron/Canton for all of their help. I will definitely be going back and repurchasing when t breeze. I am so thankful for Connie and the team at Lexus Akron/Canton for all of their help. I will definitely be going back and repurchasing when the time comes. More

Zerryck was excellent from start to finish in his communication & followup. I left Lexus after I owned 3 before & never had problems with any of the cars. I did switch to Audi but quickly found out t communication & followup. I left Lexus after I owned 3 before & never had problems with any of the cars. I did switch to Audi but quickly found out the car did not hold up w/ multiple issues & much frustration dealing w/ the local Cascade dealer. So I finally came back to Lexus. More

This is my first Lexus. Going to Lexus of Akron Canton was a very nice experience. Mark, our salesperson was great. No pressure, just a solid offering of information and abi Going to Lexus of Akron Canton was a very nice experience. Mark, our salesperson was great. No pressure, just a solid offering of information and ability to answer all my questions. I don't know that I have ever had such a professional and pleasant experience buying a car. I would definitely suggest this dealership if you are interested in a Lexus. More

Went above and beyond to make sure I was satisfied. Never gave me a hard time about anything. Never gave me a hard time about anything. More

I met Connie when I reached out about one of their vehicles, and she quickly impressed me with her responsiveness. She promptly visited the vehicle and sent me a detailed video walk-through. When I ha vehicles, and she quickly impressed me with her responsiveness. She promptly visited the vehicle and sent me a detailed video walk-through. When I had additional questions, she didn’t hesitate to go back and provide another video with the answers. Nearly every time I called, she was the one to pick up, which is rare and refreshing. Being in sales myself, I’m quite particular about who I choose to work with when making a big purchase. After meeting Connie, I knew she was the right person to help me. She has a warm, genuine spirit, and we shared plenty of laughs and great conversations during the process. Connie was knowledgeable about the vehicle and handled challenges that arose with professionalism and persistence, staying in touch until everything was resolved. I highly recommend working with Connie—you won’t be disappointed! More

I have now purchased my second vehicle from this dealership. I think they are really great, and they’ve performed all service on every Lexus I’ve owned (first two purchased elsewhere) since 2012. I dealership. I think they are really great, and they’ve performed all service on every Lexus I’ve owned (first two purchased elsewhere) since 2012. I highly recommend this dealership, and Shelley is a dream to work with. She’s so caring and listens to exactly what you want and goes above and beyond. There’s not enough good things to say about her and the team at this dealership from finance to sales to service. They’re always great! More