Lexus of Akron-Canton

Thank You Ruth! Our first experience buying a certified Lexus ES 350 could not have been better. Ruth was outstanding, and treated us as if we were old friends. Thank Our first experience buying a certified Lexus ES 350 could not have been better. Ruth was outstanding, and treated us as if we were old friends. Thank you Ruth! More

Ruth Hamm professionalism I want to share the pleasant experience I had with Ruth Hamm in Sales at your dealership. After having my car towed to your service department I start I want to share the pleasant experience I had with Ruth Hamm in Sales at your dealership. After having my car towed to your service department I started to think about trading it in and was put in contact with Ruth. She was prompt in presenting me with a car with what I was looking for and it was obvious she knows your Lexus product lines. I then looked at your inventory online and then spoke with Ruth. Unfortunately all the vehicles were owned by Metro. Ruth was very professional in putting me in contact with Metro (even at the risk of losing a sale). I visited Metro and ended up buying a car from that Dealship. Ruth wa prompt and professional again the next morning in congratulating me on my Lexus purchase. Nice Job Ruth More

Great Experience at Lexus of Akron I found my salesperson Ruth Ham to be knowledgeable, professional, personable, and very patient with my many questions. I would definitely return to h I found my salesperson Ruth Ham to be knowledgeable, professional, personable, and very patient with my many questions. I would definitely return to her for a future car purchase. More

Out of town experience I had a wonderful problem free experience with Randy. I live about 5 hrs away, and they were the closest dealership that had the exact vehicle I was l I had a wonderful problem free experience with Randy. I live about 5 hrs away, and they were the closest dealership that had the exact vehicle I was looking for. I literally called on a Monday evening, and by Wednesday I had received paperwork, and my car was delivered the following week. This was my first "sight unseen" car puchase so naturally I was a little worried, but everything was as described. I always have had a pleasant experience with Lexus, and this one was as well. More

Very positive experience Tammy was great to work with. She really took the time to find me exactly what I wanted and needed within my budget. I did not even entertain looking Tammy was great to work with. She really took the time to find me exactly what I wanted and needed within my budget. I did not even entertain looking at another dealership because the service department has always been top notch! More

Pleasant and professional Tammy P. And the rest of the staff are very pleasant and professional. Never felt any pressure. Car was clean at delivery and Tammy explain the car we Tammy P. And the rest of the staff are very pleasant and professional. Never felt any pressure. Car was clean at delivery and Tammy explain the car well! More

They make a stressful process a little less stressful! I was a little nervous buying my first car but Ruth Ham helped ease my stress by taking care of everything and walking me through each step. From the I was a little nervous buying my first car but Ruth Ham helped ease my stress by taking care of everything and walking me through each step. From the day I contacted her expressing interest in the Subaru Forester that I purchased to the day of (and even days afterward), she was extremely attentive and quick to respond. The customer service that I experienced was partially what led me to make the 3.5 hour drive rather than to buy a vehicle closer to me. Other dealerships that I contacted were not so responsive or helpful. Likewise, it was a really good deal on a quality car! I didn't need a brand new car or anything fancy, and that's not what I was looking for, but that's what I ended up with for much less! Despite that it is a used, 8-year-old vehicle, it was clearly very well cared for, and by taking a look at all its sweet features and condition, you might think it was new! All-in-all, I got a great car for a great price, without the headache you expect when buying a car. More

Excellent Customer Service Very good customer service Every time I call they get right back to me They are very patient with all my questions They take care of their custom Very good customer service Every time I call they get right back to me They are very patient with all my questions They take care of their customers More

Very pleased! From the moment I walked into the dealership, I felt like I was at someone’s house! Shelley was accommodating and made the whole process fun and easy! From the moment I walked into the dealership, I felt like I was at someone’s house! Shelley was accommodating and made the whole process fun and easy! More

Excellent customer service!!! 5 star treatment from the moment I walked into the building. Shelley found exactly what I was looking for in no time. I am happy to be a part of Lexus 5 star treatment from the moment I walked into the building. Shelley found exactly what I was looking for in no time. I am happy to be a part of Lexus family and will continue to be. Very impressive. More