Lexus of Akron-Canton

Above and Beyond Quality Service My preowned car needed a paint chip fixed and they had the body man there early so my car was ready to go asap. This meant a great deal seeing as how My preowned car needed a paint chip fixed and they had the body man there early so my car was ready to go asap. This meant a great deal seeing as how we lived four hours away. Everyone we dealt with was courteous and friendly. I highly recommend this dealership and Ruth Ham our sales consultant. More

Lexus is the brand for me...for life! My experience week Lexus had been absolutely wonderful! Tracy was excellentand shop helpful... the dealership made me feel so special that I intend to My experience week Lexus had been absolutely wonderful! Tracy was excellentand shop helpful... the dealership made me feel so special that I intend to only buy from Lexus going forward. More

Worth The Drive Randy went above and beyond to make my buying experience the best I have ever had and I have bought a dozen plus vehicles over the last several years. Randy went above and beyond to make my buying experience the best I have ever had and I have bought a dozen plus vehicles over the last several years. Open and honest lines of communication and keeping the impeccably detailed vehicle indoors until I could get there almost a week later let me know that I had made the right decision to buy through Lexus of Canton. I drove 4 hours and was met with smiles and was taken to my vehicle where I was astonished of how well the vehicle actually looked and was immediately sold and didn't even need to drive it to know that this was a dealership that cared and a salesperson who was committed to more than just another sale. I would recommend Randy and the entire sales staff to any buyer and when I am ready to buy again I will be contacting Randy first. More

A great experience. Great staff. Ruth was awesome. The car we purchased was everything she had told me it was. We will recomend her to our friends and family. Great staff. Ruth was awesome. The car we purchased was everything she had told me it was. We will recomend her to our friends and family. More

Wife’s new wagon Sonny did a great job at navigating us through the details on a new car for my wife . We went in strongly considering a lease ( but not fully underst Sonny did a great job at navigating us through the details on a new car for my wife . We went in strongly considering a lease ( but not fully understanding the details of a lease) and he plainly laid out the considerations of leasing vs purchasing for us . We ended up purchasing, since that really fit us the best . Peter was straight to the point on the negotiation and David steered us through the financing with some options and suggestions that saved us additional dollars . We felt treated fair on our trade and absolutely will deal here again for our next Lexus ( or used car) purchase. More

New RX This was a long process for us to decide what we wanted to do. Shelley worked with us for months until we decided then she found the perfect car for u This was a long process for us to decide what we wanted to do. Shelley worked with us for months until we decided then she found the perfect car for us. We had a slight issue with the protection package but everyone in the service department worked with us to get it resolved. I needed to sign some additional paperwork and Bruno went through it with me to my satisfaction. Very friendly staff, we were always greeted and made to feel welcomed, unlike our experience at another dealership. More

New 2019 ES 350 Purchase I visited the dealership on a busy Saturday after the weather cleared and I was greeted promptly by a Lexus employee (Ruth). Although, there were seve I visited the dealership on a busy Saturday after the weather cleared and I was greeted promptly by a Lexus employee (Ruth). Although, there were several customers in the dealership, I was able to test drive several vehicles and make my selection. My choice was the showroom vehicle, yet they were all able to clear the vehicle from the showroom floor without undo inconvenience to the other customers and sufficiently ready my vehicle for delivery later in the day. I love the vehicle and I have had no issues with garnering information on my new Lexus whenever I request it. Additionally, Vehicle Delivery Specialist (Brandon) went a step above to fully explain the new vehicle and get me on the road home in no time flat. Bravo More

Great experience He made sure that I was very happy with the information he gave me. Made sure that understood everything about the car. He was very professional He made sure that I was very happy with the information he gave me. Made sure that understood everything about the car. He was very professional More

Friendly, honest, and efficient. I just recently purchased my second Lexus RX from Sonny. Both times he treated me like a friend of his family. He went above and beyond to get me th I just recently purchased my second Lexus RX from Sonny. Both times he treated me like a friend of his family. He went above and beyond to get me the best deal on both my trade in and new purchase. I would highly recommend Lexus of Akron-Canton and Sonny Thomas. More

Very Good Experience with my New Lexus Lease I just purchased a New Lexus ES350 F Sport today from Akron-Canton Lexus and my Salesman was Sonny Thomas. I have known Sonny for about 30 years as h I just purchased a New Lexus ES350 F Sport today from Akron-Canton Lexus and my Salesman was Sonny Thomas. I have known Sonny for about 30 years as he sold me one of my first cars. I narrowed it down to the New Lexus ES350 F Sport however they only had it in White at the Dealership. He asked me what would be my desired Color and I told him the Ultrasonic Blue Mica. He said he would search for one in that color with the same options that I had picked out. Not only did he come through with finding that car in the Ultrasonic Blue Mica, it also had 2 additional options that was not on the Original White car that I looked at. Being the Professional Dealership that they are, they said they would get it for me and there would be NO Additional Cost to me. When I went to pick up the vehicle it looked even better than the picture in the book. i am very pleased with the color and all of the options that the car came with. I highly recommend Lexus of Akron-Canton and Sonny to help you find your next dream car. The Sales Manager (Pete Spacagna) was also extremely friendly and easy to work with. Do not hesitate to call them! More