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Lexus of Akron-Canton

Akron, OH

5.0
1,991 Reviews
Welcome to Lexus of Akron-Canton, where our guests are as special as our cars. We invite you to come to Lexus of Akron-Canton and engage in the Lexus experience. Our goal is to provide you with first-class service while taking the pressure out of the buying process. We value the opportunity to welcome you to our Lexus family. From SUVs to sport coupes, our lineup speaks to a broad range of tastes without compromising our signature luxury feel. Call us today at (866) 554-8767 or visit our dealership showroom to schedule a test drive in any one of our Lexus models.We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience. EXPERIENCE THE AKRON-CANTON DIFFERENCE Lexus of Akron Canton has been up and running since 1999 and continues to flourish! We are more than just a business, we are family. With our welcoming Lexus staff, we pride ourselves on turning strangers into friends, and friends into family. Building strong, positive relationships with our clients empowers us to provide top-notch quality care and personalized results. We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience.
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1000 Interstate Parkway

Akron, OH

44312

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Showing 1,991 reviews

March 29, 2022

Had a great experience working with Nora. She had the SUV warmed and ready early morning for me to take on a test drive. She answered all my questions, and was prepared with the paperwork for More

by SeanP
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Vicchiarelli, Nora Samman
Mar 29, 2022 -

Lexus of Akron-Canton responded

Sean, it's fantastic to hear that Nora's organized and informative care made your purchase experience so positive! We are grateful for your business at Lexus of Akron-Canton, and we hope your new vehicle brings you many miles of joy!

March 29, 2022

Scott Zehner is a knowledgable and helpful asset to the sales staff. He made the car buying experience pleasurable. More

by nattyporiginal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Zehner
Mar 29, 2022 -

Lexus of Akron-Canton responded

Thank you for the excellent feedback! We are so glad to hear that Scott delivered such a successful purchase experience. Drive safely, and we hope to see you back at Lexus of Akron-Canton!

March 29, 2022

All pleasant employees and job went smith including a car wash. Thanks to all. Only problem I had is that day there was a phone problem with your system. More

by Miller.sharon63@gmai.com
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Richards
Mar 29, 2022 -

Lexus of Akron-Canton responded

Sharon - Thank you for trusting us with your vehicle. We appreciate this feedback regarding our phone system and are grateful for the chance to assist you! All of us at Lexus of Akron-Canton wish you safe driving.

March 29, 2022

Mark was great and helped navigate ordering and waiting for my new car! This was our 2nd car from Mark too!! More

by Bmott0817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Lexus of Akron-Canton responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Mark and the Lexus of Akron-Canton team. Drive safely, and we hope to see you back again down the road!

March 29, 2022

Hunter and Tammy were great! ! there was no pressure and they work with me and my budget. I will definitely recommend them. More

by xelabella71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Vicchiarelli, Hunter Warren
Mar 29, 2022 -

Lexus of Akron-Canton responded

Thank you for the great review! We appreciate your business and are happy to hear that Hunter and Tammy earned your five stars. Drive safely, and we hope to see you back again at Lexus of Akron-Canton!

March 28, 2022

Exceptional customer service! The entire Lexus Akron Canton staff were amazing! Yoko in sales to Sarah in finance… exceeded my expectations! As a previous Jeep owner I decided to More

by Dee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoko Tsutsui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Lexus of Akron-Canton responded

Thank you for your confidence in Lexus of Akron-Canton! We are glad that the team was helpful and great to work with. We appreciate your feedback and kind words, congrats on your purchase!

March 28, 2022

Yoko made my first Lexus purchase smoother and more pleasant than I could have ever imagined! From the moment I inquired about the vehicle to even weeks after my purchase, she was very hands on and pro More

by Velottas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoko Tsutsui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jannelle Giacomo
Mar 28, 2022 -

Lexus of Akron-Canton responded

Thank you for the great review! We are so glad to hear that you found the right vehicle working with Yoko and the Lexus of Akron-Canton team. Congratulations on your purchase, and we hope to see you back again down the road!

March 27, 2022

The whole transaction went smoothly and efficiently. Yoko was very helpful and friendly, she's was great. More

by cozecare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoko Tsutsui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Lexus of Akron-Canton responded

Yoko will be delighted to see her name in your positive review! We're happy to hear we made your purchase experience seamless and efficient, and the whole team at Lexus of Akron-Canton wishes you safe travels on the road ahead!

March 27, 2022

Good professional folks who were pleasant to deal with. Did a simple windshield wiper adjustment. My compliments to the service staff. More

by Lking5656
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Gilmore, Marty Richards
Mar 28, 2022 -

Lexus of Akron-Canton responded

Thank you for this great review. We appreciate your confidence in our team's work here at Lexus of Akron-Canton! See you again next time.

March 27, 2022

Sales person Yoko was great, she was very helpful and she did a great job to sell me my truck, the dealership on the other hand was quit the pain in my you know what!! I drove 3 hours to this dealership to b More

by pcarlson62
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yoko Tsutsui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Vicchiarelli
Apr 11, 2022 -

Lexus of Akron-Canton responded

While I'm so glad that you enjoyed working with Yoko, I'm disappointed by the rest of your feedback. We want to make the purchasing process seamless and I hate to hear that you were kept waiting. Thank you for bringing these issues to my attention so that I can address them with my team. If there is anything outstanding that I can help with, please give me a call. Peter Spacagna - General Manager - 216-916-6000

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