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Lexus Stevens Creek - Service Center

San Jose, CA

4.8
123 Reviews
Call Service Center (408) 550-7689

123 Reviews of Lexus Stevens Creek - Service Center

Sort by
February 02, 2025

PAYMON Is fabulous and always goes above and beyond to keep or Lexus cars in top shape. We always work only with him. 5 STARS for PAYMON. More

by phurd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paymon Khajavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 31, 2025

I’m very happy with the services that Lexus gives at Steven Creek and I would like to give them five stars and I will see you next time.🥰 More

by Conga2868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie Armas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind words and for taking the time to leave such a wonderful review on DealerRater! I'm so glad to hear that you’re happy with the service at Stevens Creek Lexus. It’s always a pleasure to assist customers like you, and your five-star rating means a lot to us!

January 28, 2025

Very professional and courteous. Goes the extra mile for customer satisfaction Vey impressed with the quality of the service. Agent most definitely assisted me above and beyond wha More

by anccarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Dynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Lexus Stevens Creek responded

We appreciate your feedback! We're glad to hear that our agent was able to provide you with professional and courteous service, going the extra mile for your satisfaction. It's great to know we were able to meet your expectations, and we look forward to assisting you again in the future! Team Lexus of Stevens Creek Service Center

January 27, 2025

Very professional and courteous. 5 star for everything. Customer service, the waiting area have coffee, water as compliment while you waiting for your vehicle. Very bright and clea More

by sfdamien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Lexus Stevens Creek responded

We appreciate your great feedback! It's wonderful to hear that you had such a positive experience with our customer service and enjoyed the amenities in our waiting area. We take pride in maintaining a clean, bright workshop and are glad to know you felt well taken care of. Thanks for the recommendation, and we look forward to serving you again! Lexus of Stevens Creek

January 26, 2025

I’ve been so pleased with the car services every time I go ! There great! More

by Engenmarta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Babcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramsin Pourgevargis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kunal Pabla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delfin Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renna Yao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Lexus Stevens Creek responded

Thank you for your continued trust in us! We're so glad to hear that you've had such a great experience with our car services every time you visit. Lexus of Stevens Creek Svc Center

January 25, 2025

Iwas extremely satisfied of the facilities and the services provided by the staffs especially the service advisor Mr Nagy More

by Ely2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Lexus Stevens Creek responded

Thank you for sharing your experience! We’re so glad to hear that you were extremely satisfied with our facilities and the services provided. Michael will be thrilled to know that his efforts made a positive impact on your visit. - Lexus of Stevens Creek

January 24, 2025

Great service as always, found issues that I didn’t know about. Got all of them fixed. Samson was great at letting me know of the issues and getting them done. Thank you so much for attentive service More

by magoo1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Samson provided great service and helped identify and resolve the issues. It's always our goal to ensure our customers are well-informed and taken care of. We truly appreciate your feedback and look forward to serving you again in the future! Lexus of Stevens Creek Svc Center

January 23, 2025

I have been going to this dealership for a few years now and I have found them to be professional and competent. More

by Mb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hong Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Lexus Stevens Creek responded

We appreciate you sharing your experience! It's great to hear that you've consistently found our team to be professional and competent. We truly value your continued trust and look forward to serving you for many more years to come! Lexus of Stevens Creek Svc Center

January 23, 2025

Very efficient and excellent communication. Loaner car process was super easy and definite appreciated this service More

by marniepearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Lexus Stevens Creek responded

Thank you so much for taking the time to share your feedback on DealerRater! We truly appreciate your kind words about our efficiency and communication. We're also glad to hear that the loaner car process was easy and convenient for you – we always strive to make every step of your experience as seamless as possible. Lexus of Stevens Creek

January 21, 2025

Responsive team. It all worked our fine even though the car was there longer than anticipated. More

by Cdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsin Pourgevargis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Lexus Stevens Creek responded

Thank you for your thoughtful review! We're glad to hear that our team was responsive and that everything worked out well, even though the car took a little longer than expected. We always strive to keep things running smoothly, and we appreciate your patience. Lexus of Stevens Creek

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