Lexus Stevens Creek

It was a 5-STAR experience to purchase my RX350 from Joe Hart. Before the purchasing day on Dec. 7, Joe provided detailed descriptions of all the package/option features and was very helpful with my car col Hart. Before the purchasing day on Dec. 7, Joe provided detailed descriptions of all the package/option features and was very helpful with my car color selection. He was direct, open, and honest with my inquiries on package/option prices. On the purchasing day, Joe spent lots of time explaining all the features and usages that I needed to know. He was very accommodating on my payment options, and made my purchase a great “December-to-remember” event. Edward Hsieh was also very friendly, knowledgable, and helpful with the final finance closing. I had purchased new Lexus before and this time is the best experience ever. I have strongly recommended this dealership to my friends and coworkers. More

I just had an excellent experience at Lexus of Stevens Creek, thanks to Chris Snyder. I came for my 5000 mile service. In addition to taking care of the scheduled maintenance, Chris took extra time to exp Creek, thanks to Chris Snyder. I came for my 5000 mile service. In addition to taking care of the scheduled maintenance, Chris took extra time to explore a couple other issues I had been having, patiently listening to my questions and making sure that every little detail was taken care of from resetting the clock to putting on my license plates. Moreover, he made sure it was done in 1/3 the time I had expected! After the servicing and cleaning, he went through my list of questions and made sure I had mastered using the various controls before sending me off with a smile. 5 stars all around! More

Well I am still in a bit of shock my husband surprised me last night by replacing my older Lexus with a beautiful new Hybrid! I walked outside and there was this brand new car with a big red bow and I me last night by replacing my older Lexus with a beautiful new Hybrid! I walked outside and there was this brand new car with a big red bow and I said "oh look somebody is getting a surprise" still clueless it was me ! lol. Herman was so amazing waiting by the car that he delivered himself on his day off and taking plenty of time to go over all the new features . After going over all the features he made sure I had all his contact information and followed up with a call and an email the following day . Really impressed with this quality of customer service and would highly recommend this dealership . More

Simply put, my new car buying experience with Herman Samaniego of Stevens Creek Lexus was amazing. I did my research ahead of time, knew exactly what I wanted and with the help of truecar.com also knew Samaniego of Stevens Creek Lexus was amazing. I did my research ahead of time, knew exactly what I wanted and with the help of truecar.com also knew how much I should pay. Herman was very knowledgeable, patient and never pushy. The price negotiation was quick and hassle free and I got the price I was looking for. I would gladly recommend Herman to my friends and family. What more can you ask for? More

Yesterday i was told that car faxes don't matter to the dealer when it comes to weather or not a car has been in a crash. i noted that maybe the SUV i bought from Stevens creek was damage before becau the dealer when it comes to weather or not a car has been in a crash. i noted that maybe the SUV i bought from Stevens creek was damage before because of a loose quarter panel and a crappy paint job. I was under the impression that certified cars met something but it look like it don't mean anything the people in charge. This is my second car I’ve bought from Stevens’ creek and my last when I’m called a liar to my face. More

Ryan was very knowledgeable, friendly, and patient during my test drive. He helped me buy my new Lexus ES 300h and trade in my old car. I really like him a lot. My sister will need a new car soon. If she dec my test drive. He helped me buy my new Lexus ES 300h and trade in my old car. I really like him a lot. My sister will need a new car soon. If she decides to buy a Lexus, I will definitely recommend Ryan to help her. More

Best experience for me buying my first Lexus IS 250 F Sport! Joe Hart is super nice and so happy he helped me! I LOVE my new car! Sport! Joe Hart is super nice and so happy he helped me! I LOVE my new car! More

Five years ago I had a wonderful experience working with Joseph. I was fairly young at the time, and felt as though some of the other sales associates didn't take me seriously. Joseph was respectful and cou Joseph. I was fairly young at the time, and felt as though some of the other sales associates didn't take me seriously. Joseph was respectful and courteous at every turn. I bought a used, IS350. Now, I've moved to the Santa Cruz Mountains and need a vehicle that better suites my commute and lifestyle. I contacted Joseph to let him know that I was interested in a used RX, and not only did we set up an appointment to do some test drives, but he also worked with me prior to our appointment - providing me with further information about cars I was interested in or informing me about vehicles I may not have come across on my ow.. When I arrived at the dealership for my appointment, he was expecting me, which I really appreciated. Like many others, I live on a strict budget, therefore I had very specific perimeters for which I wanted to stay within regarding what I would receive for my trade-in, interest rate and monthly payments. Personally, negotiating is painful no matter what, but Joseph made the experience less painful and really helped me to achieve what I wanted. I did go over my budget for my monthly payment by $50, but I was able to include a service maintenance plan and an extended warranty plan - something that will be a huge savings for me. Joseph was great to work with and as long as I can afford a Lexus I will bring my business to him. More

Joe Minster, is a wonderful person and very convincing Sales Person that any one can see and to work with. His capability and patience to understand what a customer wants and delivering the right exact th Sales Person that any one can see and to work with. His capability and patience to understand what a customer wants and delivering the right exact thing/car is extremely commendable. Finally his knowledge about the cars and ability to fulfill the needs of a customer is wonderful and extremely overwhelming. I would definitely recommend him! More

I just brought a new Lexus ES 350 at Stevens Creek I just brought a new Lexus ES 350 at Stevens Creek ,Vincent Nguyen gave me the best deal than any other dealers in the Bay Area . I hope Vincent sti I just brought a new Lexus ES 350 at Stevens Creek ,Vincent Nguyen gave me the best deal than any other dealers in the Bay Area . I hope Vincent still work at Stevens Creek when I ready for my second Lexus in the future . Once again thank you Vincent . More