Lexus Stevens Creek

Excellent job done by Celine I purchased a used Prius from Stevens Creek Lexus and the team I worked with (led by Celine) was excellent. The usual back and forth on price did occu I purchased a used Prius from Stevens Creek Lexus and the team I worked with (led by Celine) was excellent. The usual back and forth on price did occur but was quick and 'relatively' painless. Perhaps this had to do with the end of the quarter but never the less I would consider Stevens Creek Lexus for my next purchase and Celine specifically. More

Amazing Experience!! I had an absolutely amazing experience at Lexus of Stevens creek, both Vincent Nguyen and Gary Luu went above and beyond during my recent purchase of I had an absolutely amazing experience at Lexus of Stevens creek, both Vincent Nguyen and Gary Luu went above and beyond during my recent purchase of a new car. This is the second Lexus that I purchased at Lexus of Stevens Creek, and given the top notch service from Vincent and Gary I will definitely be returning in the future!! More

Excellent Customer Service & Follow Up! Thank you so much! Me & my wife were not sure what car we wanted? We walked into the dealership dressed casual after having lunch nearby. We were simply just thinking ab Me & my wife were not sure what car we wanted? We walked into the dealership dressed casual after having lunch nearby. We were simply just thinking about buying a car at the time. Our decision was between purchasing a Lexus GS, Acura MDX, or Mercedes S550 at a nearby dealership. When we first entered Lexus of Stevens Creek we were helped by another gentlemen sales rep. However he opted to be multi-task and impolitely turned his back on us in speaking to another party without advising us to wait. Anyhow, we looked around and we were fortunate enough to be helped by Celine Bian. We told her we did not commit ourselves to any sales associate yet. She is very professional, like-able, courteous, knowledgeable, not pushy, listened to all our needs, focused on finding us the most ideal car, worked with us in helping us to purchase a potential car within our financial means and that she did! We test drove 2 cars and ended up buying a nice white pearl 2013 certified Lexus GS hybrid 450 the very same evening! We simply loved the car and our experience at Lexus Stevens Creek has been outstanding because of her. Additionally we enjoyed sharing our experiences and friendly conversations with Ted Liu and Eddie Ghanim. Eddie helped assured safe guarding our investment with additional warranty which hands down we totally appreciate all his help! Ted reassured us that if we ever had any questions to call in or stop by for a visit anytime! The three have been superb, and me and my wife highly commend your excellent services and consultations. Everyone was flexible in staying late to assure all our questions were answered and we happily drove off in our brand new car! Thank you for taking us serious! We would definitely come back to visit and recommend all our friends! Thank you so much! Dan Do, Coldwell Banker, President's Cirlce Top 1% Realtor More

We are now "Lexus Loyalists"! Although we came across this dealer while traveling far from home, so that we had no real prospect of being a repeat customer, we received consistentl Although we came across this dealer while traveling far from home, so that we had no real prospect of being a repeat customer, we received consistently helpful, generous, and friendly service in selecting a used car as if we were their most valuable customer. They even reimbursed us, a month later, for an unexpected expense clearly not covered by warranty, just because they wanted to go above and beyond in backing their sales, wanted us to feel we are a valued customer and to demonstrate the highest quality Lexus service. Robert Riley was wonderful. They have helped turn us into "Lexus loyalists." We highly, highly recommend Lexus of Stephens Creek in San Jose. Derek and Beth Westen More

If I can offer 6 stars if I would! As a first-time car buyer, going here is the right choice. I am a first-time car buyer who recently decide to buy a Lexus car as my birthday gift. As a first-time car buyer, going here is the right choice. I am a first-time car buyer who recently decide to buy a Lexus car as my birthday gift. Few months ago, when I entered this store, Peter Chu hosted me nicely by introducing me some pre-owned cars they have, and in my following visits, I have a comfortable test drive on ES350. About two weeks ago, I am still undecided on which cars I want to buy, so I decide to come here again to see is there any car that matches my taste. That was a hot afternoon with many customers, and my friend and I have no appointment but Numer Talag actually hosted us nicely such that we can try the Mark Levinson audio system on RC even he has some customers on his hand. After that visit, I am pretty determined to buy a Lexus IS and then I decide to quote a price online. Jennifer Martinez contacted me swiftly, and made a clear statement that they will try to earn my deal if there is any better quote I could found anywhere; this is impressive since there is no dealer telling that. More importantly, her prices are the second best when I met her, and she follows her promise to meet and even beat the best price I bought. Those are clear signs of quality service, which eventually earns my trust of buying car from them. After I decided to buy IS350, Jennifer guided me to finance Nor Assad, and after a long day of work, I was originally pretty tired, and Nor helps me finishing those troublesome paperwork in a short time. During the service, you can sense the humor from Nor, and his passion on his work. That is a wonderful experience without doubt. And today, I finally got my car, and please allow me to show my greatest gratitude to their service here. More

Excellent Service My husband and I worked with Jennifer Martinez to lease a 2015 CT F Sport and it was the most pleasant car buying experiences we've ever had. Jennifer My husband and I worked with Jennifer Martinez to lease a 2015 CT F Sport and it was the most pleasant car buying experiences we've ever had. Jennifer is professional, knowledgeable and extremely thorough! You also get the feel that she is on your team, and genuinely wants to work with you on a deal you'll be happy with. She also goes the extra mile to make sure you know how to navigate your new car's system before you drive off. Mark Hudson on the finance side was also super efficient and did not push us to purchase plans we did not want, like other dealerships sometimes do. We are 100% pleased with our experience and will not hesitate to recommend friends and family to go to Lexus of Stevens Creek. Thank you! More

Highly recommended her I am a first time Lexus owner and it was a pleasant experience. Celine Bian is really nice and excellent. Highly recommenced, and she can speak mandar I am a first time Lexus owner and it was a pleasant experience. Celine Bian is really nice and excellent. Highly recommenced, and she can speak mandarin as well. More

Exceptional Car Buying Ecperence! Jennifer is an exceptional salesperson...friendly, knowledgeable, patient and very professional. Without pressure, she helped us asses what we wante Jennifer is an exceptional salesperson...friendly, knowledgeable, patient and very professional. Without pressure, she helped us asses what we wanted in a car... answered many questions and showed us several options. In the end I got a car I love and my husband is very happy with the fair price. Jennifer is tops in our book and we would highly recommend her. More

ES 300H PURCHASE SUPERB CAR BUYING EXPERIENCE EVER. JENNIFER IS PERFECT SALES LADY FROM THE BEGINNING TO THE END. VERY PROFESSIONAL AND KNOWLEDGEABLE ALL THROUGH OUT O SUPERB CAR BUYING EXPERIENCE EVER. JENNIFER IS PERFECT SALES LADY FROM THE BEGINNING TO THE END. VERY PROFESSIONAL AND KNOWLEDGEABLE ALL THROUGH OUT OUR TRANSACTION. DELIVERS WHAT SHE PROMISE. WILL COME BACK TO BUY CAR WITH HER AGAIN IN THE FUTURE. GARY LUU, PRESENTED THE FINANCE ASPECT OF THINGS CLEAR, AND NO PRESSURE. MY WIFE AND I WENT IN AT 10:30 IN THE MORNING AND WE WERE OUT OF THERE AT 1:00 PM. THIS IS THE BEST AND QUICKEST CAR BUYING EXPERIENCE THUS FAR.....AND THIS IS HOW IT SHOULD BE. NO PRESSURE NO HUSTLE....STRICTLY BUSINESS. THANKS TO BOTH OF YOU, WE GOT WHAT MY WIFE WANTED. SHE IS VERY HAPPY AND THE REST OF THE FAMILY COULD'NT BE HAPPIER. More

Good buying experience. Jennifer was very professional, knowledgeable and organized, and provided a good buying experience. We got a RX350 and she was very helpful throughout Jennifer was very professional, knowledgeable and organized, and provided a good buying experience. We got a RX350 and she was very helpful throughout the purchase. I would highly recommend her. More