Lexus Stevens Creek

Excellent customer service! Stephen is the best! The first time I walked into Lexus of Stevens Creek I wasn't sure I even wanted a new car but was just browsing. However, I couldn't be happier that S The first time I walked into Lexus of Stevens Creek I wasn't sure I even wanted a new car but was just browsing. However, I couldn't be happier that Stephen helped me because now I am so in love with my new car (IS250 Crafted Line) and I definitely would not have gotten the exceptional customer service or great price from any other dealership! Stephen was very patient, helpful, and knowledgeable. I also greatly appreciated that he wasn't pushy like other dealerships who didn't have my best interest in mind and who just wanted to make a sale without offering me exactly what I wanted. After my initial visit with Stephen, I visited three other dealerships to help me decide exactly what car would be best for me. Those visits easily pushed me back to Stephen because, even when they had the same car in stock, none of them treated me as kindly or with the same level of professional and excellent customer service. Stephen went above and beyond to make me feel comfortable and confident in making my first car purchase and I can't thank him enough! I'm so happy with my car, with the price, and with my overall experience. Thank you so much, Stephen!! More

Good price Good service Domingo is a really nice person and also be patient to help you. Really good price and service is awesome! I am glad I had Domingo to be my salesperso Domingo is a really nice person and also be patient to help you. Really good price and service is awesome! I am glad I had Domingo to be my salesperson. More

Easy breezy sale! Amazing service from Jennifer Martinez and Peter Chu, which convinced me to buy a Lexus over my first choice of car. Jennifer kept in touch with me th Amazing service from Jennifer Martinez and Peter Chu, which convinced me to buy a Lexus over my first choice of car. Jennifer kept in touch with me through email until the certified used IS250 came in that matched my specs. It was a perfect match at a reasonable price, and an easy process. She and Peter made the experience as smooth as a car sale can be. Was getting discouraged until I found Jennifer! She's approachable and professional. More

Wonderful Experience from Lexus of Stevens Creek I am a return customer to Lexus of Stevens Creek. I had purchased a 2010 Lexus 450H and loved the experience that I had with Herman. He was very nic I am a return customer to Lexus of Stevens Creek. I had purchased a 2010 Lexus 450H and loved the experience that I had with Herman. He was very nice and knowledgeable about the car and wasn't too pushy on things. He took the time to explain the various things in the car and was very patient with us during the test drive. Needless to save we drove off with a brand new car that day. A few years later Herman contacted us regarding if we were interested in selling the car back to Lexus since we had low mileage on the vehicle. After much debate, we sold the car back for a decent price. Again the process was quick and painless thanks to Herman. This past week I found myself in need of another car to buy. I had narrowed it down to an Audi A3 vs. a Lexus IS250. The test drove the Audi A3 the day before and had my mind set on it, but decided to give Herman a call to see what offers were available from Lexus for a 3-year lease. I sat down and talked with Herman about what I was interested in looking at and we discussed the various options from the available cars. The process was quite simple since I didn't need a navigation package. He input a few things into the computer and the selection of available cars went from 37 down to 2. They were both F-sport models on the IS250. I hadn't done too much research on them but we took a test drive and I was pretty happy with it. We went back to crunch some numbers and came up with a deal that was good for me for a 3 year lease and I walked out with another new car from Lexus of Stevens Creek. I highly recommend Herman to anyone interested in looking for a new car. He's been there a long time and will definitely treat you well. The rest of the staff at Lexus of Stevens Creek is fantastic as well. All very friendly and service oriented. More

Great service at the great price with Stephen Tran This was our third times buying our new vehicles at Lexus of Steven Creek and this also a first review we are given to the sale consultant.People says This was our third times buying our new vehicles at Lexus of Steven Creek and this also a first review we are given to the sale consultant.People says it only takes one to the make the difference and it will take many to built them up.We met Mr.Stephen Tran for the first time at Lexus of Steven Creek and we appreciated his friendly customer service and knowledgeable experience with the our new Lexus LX 570.We really pleased with his patience to try giving us as many options as possible for fairly high price tag of this beautiful SUV.We finally got a nice deal with our Trade-in as well as a new to bring home SUV.Thank you again Stephen. Duy-T More

Joe Hart is one of the most professional, and nicest sales representative I have ever met. I will be recommending Joe and this dealership to all my friends an is one of the most professional, and nicest sales representative I have ever met. I will be recommending Joe and this dealership to all my friends and family. I give Joe a 10++++. Thank you Joe. More

Highly recommended DOMINGO! I'm so glad my husband and I had Domingo as our salesperson. He is nice and patient to show us the cars we wanted. We ended up leasing Lexus GS350 F-s I'm so glad my husband and I had Domingo as our salesperson. He is nice and patient to show us the cars we wanted. We ended up leasing Lexus GS350 F-sport with him! It was a great working experience. More

First Lexus, First Hybrid Steven was probably the nicest car sales representative I've dealt with. He was courteous, helpful and not pushy at all, as I have experienced with ot Steven was probably the nicest car sales representative I've dealt with. He was courteous, helpful and not pushy at all, as I have experienced with other car dealerships. The first time I visited the dealership, he helped me with test driving a couple of the CT 200h hybrids, as I wasn't sure I was going to like the feel of a hybrid. He let me drive a new and past year model to let me see any differences. Since I wanted some time to think about it, he offered me his card and told me to contact him if I had further questions. I ended up coming back the next weekend, for which I emailed and asked when he was available. He then helped me in running numbers and looking at the difference between several options. Even though it was the typical several hours (as is the norm when buying a car), he seemed genuinely helpful and didn't try to upsell me anything. He even gave me an honest opinion on how much of a trade-in value I could get from my current car and some pointers on features that he discovered being a Lexus car owner. He was very respectful and I am glad to have bought my car from him. There was just one minor issue with them not being able to locate the car, as it had been delivered just that morning and it had been parked in the used car lot. Steven was very apologetic and went around the entire dealership probably for at least an hour looking for the car himself and I felt bad for him, so I just told him I could come back the next day to pick it up. Overall, Steven was a super nice guy and I had a good experience. I will be back when my lease is up. More

Jennifer Martinez Jennifer is very professional and pleasant to work with. She worked to provide solutions to my challenges and needs. Jennifer had me in and out of th Jennifer is very professional and pleasant to work with. She worked to provide solutions to my challenges and needs. Jennifer had me in and out of the dealership in about an hour and then helped get my car to my house afterwards. Thank you Jennifer for making this experience painless. More