Lexus Stevens Creek

Joseph Minster and the Stevens Creek Lexus team provided me with first class service. In all my years of purchasing, this was the best experience ever. Joseph took care of me and i was very happy and sat me with first class service. In all my years of purchasing, this was the best experience ever. Joseph took care of me and i was very happy and satisfied. Amazing customer service Joseph took the time to do everything right by the customer. Very detailed in explaining all the features of the Lexus. Joseph demonstrated to me what a great dealership you have. I highly recommend this dealership and brand over others, its my second Lexus and i love my car. I wouldn't settle for less. Joseph / Lexus does an extremely good job taking care of it's customers and the amount of cars and returning customers demonstrates their success. More

Ryan Schrantz and Vincent Nguyen first class guys providing first class service. In all my years of purchasing, this was hands down the best experience. The team at Stevens Creek have a different app providing first class service. In all my years of purchasing, this was hands down the best experience. The team at Stevens Creek have a different approach to selling cars, and it is refreshing, mainly because they take the time to do everything right by the customer. They were competitive with the price (thank you Domingo/Vincent), kept us informed of what they were doing while we there, and RYAN was AMAZING at educating my father on all of the features of the Lexus. Bottom line give these guys a raise because they flat out demonstrated to us what a great dealership you have and why we should continue to buy from your dealership. More

Our friend recommended Vincent Nguyen to us and we talked to him on the phone to set up date and time to met him at Stevens creek lexus to see the car. Vincent is nice, friendly salesman and good knowledge a to him on the phone to set up date and time to met him at Stevens creek lexus to see the car. Vincent is nice, friendly salesman and good knowledge about cars. He helped us to find the one we like. If you are looking for a Lexus go to see Vincent Nguyen. More

I have been looking at purchasing a new car for the past year and finally thought it was time to at least start test driving one. Despite researching on numerous models of cars and brands over the past year year and finally thought it was time to at least start test driving one. Despite researching on numerous models of cars and brands over the past year, I have continued to go right back to the Lexus CT200 Hybrid. My daily commute is pretty bad, so my requirements were something reliable, fuel efficient, and comfortable... The day before I had considered test driving this car, I figured I could at least send an email to sales on the Lexus site to just give them a heads up. Ryan responded and gave me all the information that I needed prior to checking out the car (what they had in stock, what to expect from seeing the car, etc.), so I already felt prepared when walking into the dealership the next day. Saturday morning came and we were introduced to Ryan... My feelings going into purchasing a car were completely thrown out the door when we met Ryan. I thought I was going to feel rushed and pressured into purchasing a car, but Ryan was quite the opposite. His relaxed personality was very contagious, as the whole process seemed conversational. He listened to what we were looking for, he respected the space and time that we needed, and he answered every question that we had. He definitely had our best interest in mind. I came in Saturday morning looking to just test drive cars, but I ended up leaving Saturday afternoon with a brand new 2014 Lexus CT200 Hybrid. Not to mention, we weren't at the dealership that long. We arrived at 1030 Saturday morning and I was home before 4PM. Talk about a great experience! Very much recommended. Also helpful during the process: Eddie (Finance) and Joseph (Sales) More

Domingo and Haley were pleasing to deal with. They were respectful as well as trying to be persuasive to protect their margin. Fair minded and makes the right call when the buyer is armed with solid comp respectful as well as trying to be persuasive to protect their margin. Fair minded and makes the right call when the buyer is armed with solid comparable data. More

Thank you John and Celine for your help getting my car! Lexus of Stevens Creek was outstanding! I purchased a RX350 and it was a fabulous experienceThe representatives are fast and responsive. I highly Lexus of Stevens Creek was outstanding! I purchased a RX350 and it was a fabulous experienceThe representatives are fast and responsive. I highly recommend getting your car here. More

I worked with Jennifer Martinez on the purchase of a 2014 RX350. The experience was wonderful from the moment I arrived. She was knowledgeable, friendly, patient and willing to make a deal work for me. Al RX350. The experience was wonderful from the moment I arrived. She was knowledgeable, friendly, patient and willing to make a deal work for me. Although I wasn't originally planning to trade my car in, their process made the whole transaction smooth. Great experience and will recommend Jennifer and Lexus of Stevens Creek to everyone. More

A representative from Lexus of Stevens Creek had called us regarding their exchange program, so we decided we would step into the dealership and look around. When we arrived two hours earlier than our appo us regarding their exchange program, so we decided we would step into the dealership and look around. When we arrived two hours earlier than our appointment, we were introduced to Herman who led us through the entire process. We were originally thinking about getting an RX450h and Herman was gracious enough to ask us *why* we wanted to purchase a hybrid vehicle. It's apparent that he had our best interest in mind, saving the most we could while purchasing a comfortable vehicle, so we were pleased to know that there was never any pressure to purchase the most expensive version of the RX series. Although Herman is not part of sales (on the first floor), he graciously took us for a test drive and we went to see multiple vehicles before finally deciding on one that we liked a lot. We walked out with a gorgeous vehicle and an excellent Herman has a lot of experience in this area and is extremely knowledgable. He was very very patient with us and made the entire purchasing process as easy as possible. We never felt rushed and we appreciate that we had time to think about this decision multiple times throughout our time at the dealership. -- We've been customers of Lexus of Stevens Creek for more than a decade and they are indeed the best at customer satisfaction in the Bay Area. Most people have terrible experiences purchasing a car from a dealership, but when you're getting a Lexus (which is a typically higher price than a normal vehicle you see on the street), you're paying for customer satisfaction, convenience, and a seamless experience in the purchase as well as the years after when you bring it in for oil changes and check ups. I highly recommend this dealership and brand over others you may be considering. Lexus does an extremely good job taking care of it's customers and the amount of cars and returning customers demonstrates their success. More

We bought our RX350 from Steven Creek dealership and Jennifer was our sales person through out with Ryan in some part. We had a great experience right from test drive till we bought home the car. Jennif Jennifer was our sales person through out with Ryan in some part. We had a great experience right from test drive till we bought home the car. Jennifer has been consistent and thorough in answering all our queries and gave us enough time and information to make the decision, pricing negotiation was also very smooth and professional - this is the best part I liked in entire process. Definitely recommend Jennifer for your next car. More

Celine does a great job of trying to keep the process as low pressure as possible. She is accessible via email and works with the managers to help you get a great price. Edward was the finance manager and low pressure as possible. She is accessible via email and works with the managers to help you get a great price. Edward was the finance manager and also did a great job of making sure the paperwork is clear and straightforward. I'm happy with the car and the experience I had. More