Lexus Stevens Creek

Very relaxing experience It was a very good experience. They were not pushy, but very considerate. They were very good at explaining the details. Even though I spent 3 hours t It was a very good experience. They were not pushy, but very considerate. They were very good at explaining the details. Even though I spent 3 hours there, with their kids room and drinks/snacks, it was comfortable. More

A memorable and enjoyable experience Through the years we’ve recognized that great service is always remembered, rarely delivered, and certainly appreciated. I wanted to make sure we reco Through the years we’ve recognized that great service is always remembered, rarely delivered, and certainly appreciated. I wanted to make sure we recognized your team members, Ryan Schrantz and Richard Ng on their representation of Lexus and Penske companies. Ryan and Richard were a great pleasure to work with and went above and beyond in making our time spent there an easy one. My family, especially my pops, will enjoy the new RX350 for the time being; can’t tell you how excited my father was to find the car he wanted, from bumper to bumper. This lease purchase may just appear as another sale for you, but for us, it was a great experience and we’ll like do all that we can to promote your team and your dealership to everyone we know. Thank you again for an experience to remember. More

Excellent customer service Celine was on task and made everything go smoothly and the dealership was efficient and the paper work took less time than expected. Communication wa Celine was on task and made everything go smoothly and the dealership was efficient and the paper work took less time than expected. Communication was good on all aspects. Very impressed. Thanks More

The best car sales man I have ever seen! Our experience with Ryan was extremely pleasing. We had visited Stevens Creek 3-4 times with Ryan, and each time he was very patient to answer all of Our experience with Ryan was extremely pleasing. We had visited Stevens Creek 3-4 times with Ryan, and each time he was very patient to answer all of our questions. We were impressed that he is extremely knowledgeable about Lexus car, and there is almost no question he cannot provide a comprehensive and valuable answer. His prior experience at Lexus Service Center is definitely very helpful. Ryan was also very accurate and succinct when answer our questions - we felt that we have obtained all most relevant understandings about all different options, either about the care features or financing/leasing. We felt he is sincerely helping his clients and trying his best to build the highest standards for his profession. Not only a very good sales man but also a respectful, diligent young man with great potential. More

Great service Jennifer and Ryan are excellent at their job. They provided great service and were very helpful. I'd recommend them to anybody looking to buy a new ca Jennifer and Ryan are excellent at their job. They provided great service and were very helpful. I'd recommend them to anybody looking to buy a new car. More

Jennifer and Anita were so helpful This was a very pleasurable car buying experience. Anita made me a deal I couldn't pass up and Jennifer made my test drive and pickup experience a pl This was a very pleasurable car buying experience. Anita made me a deal I couldn't pass up and Jennifer made my test drive and pickup experience a pleasure. More

Good Experience We bought a Lexus RX350. It was a very good experience working with Jennifer and Ryan. Both of them are very nice and with passion. We bought a Lexus RX350. It was a very good experience working with Jennifer and Ryan. Both of them are very nice and with passion. More

Great Customer Service I have been a loyal Lexus owner for 15 years and Lexus of Stevens Creek is one of the reasons I will only own Lexus cars. The service center is top-no I have been a loyal Lexus owner for 15 years and Lexus of Stevens Creek is one of the reasons I will only own Lexus cars. The service center is top-notch and the customer service exceeds any I have ever had with any car dealership. And one of the reasons is Paymon Khajavi who has been my customer service advisor for years. Paymon is professional, knowledgeable, and helpful. He always goes out of his way to ensure that my visit and experience with Lexus is nothing less than superb. For example, last week I brought my new car in because it had a broken arm rest. The car was just out of warranty, but Paymon agreed to fix the armrest for free, got me a loaner car, and met me at the service center one hour before he was due to be at work - just to meet my schedule. Paymon is worth his weight in gold and should receive the highest commendation for excellent customer service. If a customer could vote for an excellent service advisor, Paymon would get my vote. Thank you Lexus! More

My experience buying a vehicle at Lexus of Stevens Creek The whole process of buying my car was much easier than I expected. Jennifer was knowledgeable, friendly and professional. I was very happy with the The whole process of buying my car was much easier than I expected. Jennifer was knowledgeable, friendly and professional. I was very happy with the price of my new Lexus ES300h and received a fair trade in price for my Camry. I would definitely recommend Lexus of Stevens Creek to anyone wishing to purchase a vehicle there. More

We'd Do It Again! Dealing with Ryan was a pleasure. He was friendly, informative, and efficient! Our only issue was waiting for 45 minutes see the finance person to sig Dealing with Ryan was a pleasure. He was friendly, informative, and efficient! Our only issue was waiting for 45 minutes see the finance person to sign paperwork and pay for the car. Otherwise, everything was terrific. Thanks, Ryan, for making the long trip to San Jose very worthwhile. More