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Lexus Stevens Creek

San Jose, CA

Overview
Employees
Reviews
Vehicles
4.9
1,214 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
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3333 Stevens Creek Blvd

San Jose, CA

95117

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Showing 1,214 reviews

December 22, 2024

Angel was the service representative and she did a fantastic job answering all my questions and getting me the information I needed. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Dynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Lexus Stevens Creek responded

Thank you so much for your kind review! We're thrilled to hear that Angel was able to provide you with excellent service and answer all your questions. She truly strives to ensure every customer is well-informed and satisfied, and we’re happy she was able to meet your needs. Please have the Merriest of Holidays - Lexus of Stevens Creek Svc team

December 19, 2024

This dealer made the buying experience easy. We appreciated the low pressure environment and the text and email communications. More

by rdonohue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yesenia Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Lexus Stevens Creek responded

We’re so glad to hear that your buying experience was seamless! We strive to create a low-pressure environment and clear communication throughout the process, and it's great to know that this made a positive impact - Lexus of Stevens Creek Sls team

December 18, 2024

Lexus Stevens Creek Service exceeds my expectations every time I drop off my car. Whether it’s a warm greeting from Ramsin Pourgevargis (who excels in customer service and communication) or a seamless loaner More

by EricaK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsin Pourgevargis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Lexus Stevens Creek responded

Thank you so much for your fantastic review! We’re thrilled to hear that every visit to Lexus Stevens Creek has exceeded your expectations. Ramsin Pourgevargis and our entire service team are dedicated to providing exceptional customer service, and it’s wonderful to know that his efforts made a difference during your visit. We’re also glad you enjoyed the seamless loaner vehicle experience! Your kind words mean a lot to us, and we’re honored to be your choice for all future service needs. We look forward to continuing to exceed your expectations in the future!

December 17, 2024

Stevens creek service takes their service level seriously and excel in it - delighted with Samson’s proactive approach to keeping my SUV in top condition and keeping my vehicle in top condition for years! More

by Gaurav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Lexus Stevens Creek responded

Thank you so much for your kind words and positive feedback! We greatly appreciate hearing that you had such a great experience with our team at Lexus of Stevens Creek. Providing top-notch service is always our priority, and we're glad to know that Samson's proactive approach has kept your SUV in excellent condition. It's wonderful to know that our efforts are appreciated, and we look forward to continuing to care for your vehicle for years to come! Thank you again for trusting us with your investment (car) and Happy Holidays!

December 16, 2024

Lexus of Stevens Creek always has great people to work with and very accommodating to my needs More

by Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kunal Pabla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Lexus Stevens Creek responded

We're humbled to serve you and your auto care needs. Happy Holidays and hurry back - Team Lexus of Stevens Creek

December 14, 2024

I recently had a major tune-up performed on my Lexus, and I couldn't be happier with the service I received from Hong Ly. She was incredibly knowledgeable, professional, and took the time to explain everythi More

by HarryNguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hong Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Lexus Stevens Creek responded

Thank you so much for your kind words! We're thrilled to hear that Hong Ly provided you with exceptional service during your recent tune-up. It’s wonderful to know that she was able to explain everything clearly and complete the work efficiently, getting your Lexus running like new again. We truly appreciate your recommendation and will be sure to pass along your praise to Hong. Thank you for choosing us, and we look forward to assisting you in the future! Lexus of Stevens Creek Svc Dept.

December 13, 2024

Michael Nagy always do such excellent customer service and his team who work on my car. He explained everything and do beyond my expectations. Thank you Michael for your help and service. He gave me good More

by Mindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Lexus Stevens Creek responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Michael Nagy and his team exceeded your expectations with their exceptional customer service. It’s great to know that Michael took the time to explain everything thoroughly and provided a generous discount on your repair. We truly appreciate your trust in us, and we’re grateful for the opportunity to assist you. Thank you again for your kind words, and we look forward to serving you in the future! Lexus of Stevens Creek

December 11, 2024

Always professional and friendly service! Samson has helped me in the past and he passed along the request I made to the techhician. More

by Elmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Lexus Stevens Creek responded

Thank you for taking the time to share your experience on DealerRater. We truly appreciate your kind words about our consistently professional and friendly service. It's great to hear that Samson was able to assist you again and ensured your request was passed along to the technician. We look forward to continuing to serve you in the future! Lexus of Stevens Creek

December 11, 2024

Great service and care is provided by Mr. Maggie and staff. No complaints at all More

by brooks6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dottie Barbera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Lexus Stevens Creek responded

Thank you for your posting on DealerRater and Happy Holidays

December 11, 2024

Eric Yang is the person who helped me on 300Martin ave. santa clara, he is super good More

by christinaqu_acp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Lexus Stevens Creek responded

We're delighted to hear that Eric provided you with excellent service. It's wonderful to know that you had a positive experience. Happy Holidays and please hurry back - Team Lexus of Stevens Creek Svc Dept.

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