Lexus Stevens Creek

Outstanding Jennifer is very personable and did an outstanding job helping me buy the car of my dreams at a desirable price. In addition to making the buying proc Jennifer is very personable and did an outstanding job helping me buy the car of my dreams at a desirable price. In addition to making the buying process both fun and exciting, she was knowledgeable about the specifications of the car model and how to use the various controls. However, customer service is where Jennifer really shines because she ensures you are feeling satisfied at all times throughout the buying process. It is obvious to me that she has passion for her work and is skillful at what she does. It would be an absolute pleasure to work with Jennifer again. More

Great First Purchase Experience Led to A Repeat Sale! In August, 2013, my wife and I purchased a RX 350 SUV from Lexus of Stevens Creek. The experience was absolutely wonderful! The dealership was moder In August, 2013, my wife and I purchased a RX 350 SUV from Lexus of Stevens Creek. The experience was absolutely wonderful! The dealership was modern and professional, the personnel courteous and attentive, the quality of vehicles were top notch, but most of all, our salesman VINCENT NGUYEN was the best! No pushy, high pressure sales tactics, and game playing! We cut to the chase, told him what we wanted, and shortly agreed to a price that I knew (after a ton of research) was a GREAT DEAL!! We were so happy with our SUV, the great service department, and price......we came back 10 months later and purchased another vehicle (2014 ES300h)! We specifically worked with VINCENT NGUYEN again, and he gave us another GREAT PRICE! So seriously, if you want a stress-free buying experience, be treated with courtesy and respect, and get a truly great price to boot, see VINCENT NGUYEN, the internet sales manager. More

Excelent Service Celine did an excellent service and in great manners. She is easy talk to and very sincerely. I will recommend my friends, co-works and families to b Celine did an excellent service and in great manners. She is easy talk to and very sincerely. I will recommend my friends, co-works and families to buy or lease Lexus for their future cars. Thank you. More

Herman Samaniego a trustworthy sales man I was introduced to Herman by a person at Lexus, as he was unable to answer my question. Herman is very knowledgeable; he spent a considerable amount I was introduced to Herman by a person at Lexus, as he was unable to answer my question. Herman is very knowledgeable; he spent a considerable amount of time explaining the pros and cons of the hybrid system. The car I ordered took four months to be made. During those four months a lot of phone calls and emails were exchanged between me and Herman. Car salesmen traditionally have a bad reputation, in my lifetime I have purchased six new cars, so I am writing from experience. However, Herman is unique and trustworthy. When the car arrived Herman spent four hours with me and my friends explaining every gadget, switch, feature, and paper work of the new 2014 LS600 hL. Herman truly wants to go the extra mile in his service for his clients. He told me to call him for any questions I may have, or write emails, or FaceTime so we both can see what we are doing. Or drive in and talk to him. The LS600 is my third Lexus, the cars are very reliable, the dealership is very courteous, and my salesman, Herman, very trustworthy. More

Great Customer Service from both Sales Consultants I arrived on Wednesday and Mario greeted me. His service excellent so I decided to come back right away the next day to purchase a Car. I wasn't able I arrived on Wednesday and Mario greeted me. His service excellent so I decided to come back right away the next day to purchase a Car. I wasn't able to respond to Mario's call right away but decided to come back because of the great experience I received the day before. The day i came back I was greeted by John Manasseh. He attention to what customers needs was excellent. I was probably his last customer of he day but felt like I was his first. Even though it was late, he was attentive, kind, and answered all my questions. He even got me the price I wanted on my car. I will definitely come back and buy more cars from this gentlemen if the need arises. -Luong More

Jennifer Martinez Jennifer was very considerate of our time but allowed us enough time to find the style and color of Lexus we really wanted. After we chose the vehicl Jennifer was very considerate of our time but allowed us enough time to find the style and color of Lexus we really wanted. After we chose the vehicle, she was very thorough in her explanations and made sure that we understood all of the options on the vehicle. We would highly recommend working with Jennifer. More

My new Lexus IS350 F-Sport @ Lexus of Steven Creek I come to Lexus of Steven Creek to buy my new IS350 F-sport without wasting any time, service and sale are very helpfull, great price and everything i I come to Lexus of Steven Creek to buy my new IS350 F-sport without wasting any time, service and sale are very helpfull, great price and everything i need to know about the new car. More

Service Jennifer did an awesome job in helping me pick my dream car. I loved about she stayed on top of things to get my finance stuff ready. Jennifer did an awesome job in helping me pick my dream car. I loved about she stayed on top of things to get my finance stuff ready. More

Jennifer Martinez :) Jennifer was a pleasure to work with when we bought our new Lexus. She was very professional, honest and knowledgeable. We felt lucky that she worked Jennifer was a pleasure to work with when we bought our new Lexus. She was very professional, honest and knowledgeable. We felt lucky that she worked with us in deciding on, locating, and the final purchase of our vehicle. We returned to her after shopping around. I would highly recommend Jennifer to anyone who wanted to purchase a new car. More

Thanks Joe for all your help !! We are enjoying our new 2014 Lexus ES 350. Joe Hart was very friendly and helpful to us in getting exactly what we wanted. Joe not only explained the We are enjoying our new 2014 Lexus ES 350. Joe Hart was very friendly and helpful to us in getting exactly what we wanted. Joe not only explained the cars new features, he also took the time to help program the Navigation to Go Home, the bluetooth to my phone and many AM, FM, and satellite radio stations. It is a pleasure to have Joe Hart as our agent, not only in the purchase of this new car but with the previous car as well. When the time comes to purchase another vehicle, we will be looking for Joe Hart. He is very helpful, knowledgeable, and competent. With all the experience Joe Hart has, Lexus of Steven’s Creek is very fortunate to have him as there Fleet Manager. Thanks Joe for all your Help !! More