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Lexus Stevens Creek
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Perfect experience of buying a SUV I bought my Lexus RX350 from Jennifer Martinez and found out she really makes my purchase fast and easy. I originally thought that it will take couple I bought my Lexus RX350 from Jennifer Martinez and found out she really makes my purchase fast and easy. I originally thought that it will take couple of days to get my car. But the fact is it only takes 2 hours to have the car parking near my house. That's really amazing! More
Efficient, friendly & fair. Awesome experience. Had a great experience buying an IS350 from Ryan. Happened to catch him randomly when stopping by the dealership on Thursday evening. He quickly answe Had a great experience buying an IS350 from Ryan. Happened to catch him randomly when stopping by the dealership on Thursday evening. He quickly answered my questions about the different IS models, took me out on a drive, showing all the features of the vehicle. While talking numbers, he was very transparent and explained the process. The deal we worked out was extremely fair. Not once did I feel pressured throughout the process. While Lexus was not originally a manufacturer that I had considered, I would venture to say that the customer experience was ,in no small part, responsible for me making that choice. I'll likely be going Lexus for my next vehicle. More
Vincent was great! I love my new car! I had told Vincent right off the bat that I HATED haggling and "making deals" for cars. I had had a reboots bad experience. Vincent said "Dont worry I I had told Vincent right off the bat that I HATED haggling and "making deals" for cars. I had had a reboots bad experience. Vincent said "Dont worry I'll take care of you" and he did! He didn't pressure me and told me the lowest he could go on certain cars from the very beginning. I price compared elsewhere and he was giving me a good deal. He is straightforward and genuine. I would buy a car from him again anytime! More
Couldn't ask for a better experience! This was my second purchase from Herman and I won't buy a Lexus from anyone else! Herman & Anita at Stevens Creek Lexus made my purchase simple & easy This was my second purchase from Herman and I won't buy a Lexus from anyone else! Herman & Anita at Stevens Creek Lexus made my purchase simple & easy! The price was awesome and the customer service can't be matched. I will buy another Lexus again when the time is right, but only from Herman & Anita. Cheers! More
Jennifer is among the best of best It's been a pleasure doing business with Lexus of Stevens Creek and Jennifer made it a very smooth transaction. Jennifer took me out on two test drive It's been a pleasure doing business with Lexus of Stevens Creek and Jennifer made it a very smooth transaction. Jennifer took me out on two test drives of the two vehicles that I was interested in and explained the features well. When we came back from the test drive, she already provided me a list of vehicles that meet my requirements and also the pricing. I made a purchase right away. More
Ryan Schrantz is the best! I bought a Lexus from Ryan Schrantz. After I met him for the 1st time, I decided that I would only work with him. He is knowledgeable, polite, honest I bought a Lexus from Ryan Schrantz. After I met him for the 1st time, I decided that I would only work with him. He is knowledgeable, polite, honest & helpful. I can't say enough about his whole approach which is very professional. Had the occasion to visit another Lexus dealership to look at a car Stevens Creek did not have on their lot. It was awful--a completely different experience with high pressured salesman. Ryan is fine young man in every way. I will recommend him to my friends. I also had a very good experience with the entire team and dealership. I liked Gary Luu,, the Finance Manager. However, I paid cash for the car, and they lost my check. I had to cancel the first check, and rewrite- it--a small inconvenience. It gave me an opportunity to say "hello again" and ask some questions about my car. Jean Lund-Drew More
Excellent salesman Joseph Minster is an excellent salesman. Intuitively knows your needs and wishes. Listens quite well. Very prompt and friendly. Made sure the car was Joseph Minster is an excellent salesman. Intuitively knows your needs and wishes. Listens quite well. Very prompt and friendly. Made sure the car was perfect before we left. Didn't waste our time. More
Exceptional Experience Back in 2008 I purchased a Lexus GS 350 from Joe and was VERY pleased with his service. Joe took the time and energy to make sure I would get the car Back in 2008 I purchased a Lexus GS 350 from Joe and was VERY pleased with his service. Joe took the time and energy to make sure I would get the car I wanted and at a great price. In fact he had to go to the Oakland dealership and pick my car up for me. When my wife and I decided to purchase a new car it was a no brainer to look Joe up again and see what he could do for us. Joe spent approximately five hours with us; procuring the best trade in value for our two vehicles, test driving the new 2015 RX 450h with us, discussing all its features and advantages over similar models, and then sitting down with us to give us the best purchase price on the RX 450h we had selected. In addition, after our purchase Joe gave us a tutorial of the RX 450h and told us that if at any time we had any questions to just give him a call on his cell phone. He will even take your call on his day off, which is exceptional customer service, but then again, that’s just Joe. Bottom line is, Joe is just an exceptional easy individual to work with when purchasing a new vehicle. No pressure or funny business at any time, he is just straight up and honest with his prospective customers. More
Thanks No hassle, good price. Thanks for making this a very enjoyable experience. I am a repeat Lexus customer and appreciate that you treat me with respec No hassle, good price. Thanks for making this a very enjoyable experience. I am a repeat Lexus customer and appreciate that you treat me with respect. More
Excellent service We received excellent service from Jennifer. She was so personable, knowledgeable and friendly. Jennifer answered all of our questions and was very We received excellent service from Jennifer. She was so personable, knowledgeable and friendly. Jennifer answered all of our questions and was very prepared for our visit. We are dedicated Lexus buyers and hope to work with Jennifer in future purchases. More