
Lexus Stevens Creek
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,186 reviews
Professional & Remarkable Service I have been coming to this service center since I bought my 2005 GX-470. Driving in from the SF Peninsula. Todd Rebhan is an outstanding Service Advi I have been coming to this service center since I bought my 2005 GX-470. Driving in from the SF Peninsula. Todd Rebhan is an outstanding Service Advisor. He will not steer you wrong. Over the past 9 years, we have been completely satisfied with Todd's ability to provide us with expert advice. HIs technical expertise and strong customer service skills are incomparable. Todd's high level of communication to both myself as his customer as well as his service team is genuine. I always receive a clear answer so I can make an informed decision. So thank you Todd and Lexus Stevens Creek for having this man on your team !! More
Bought a 2014 ES300h and "loving" it We bought a ES300h through Jennifer. She responded to inquires promptly and was helpful. The process of buying the car went smoothly. She did not t We bought a ES300h through Jennifer. She responded to inquires promptly and was helpful. The process of buying the car went smoothly. She did not try to add extra fees in the last minutes. I would buy from her when I shop for my next Lexus in the future. More
Completely Amazing!!! It was our first time buying a brand new car. I checked out other Lexus dealership, they said they have what we want but when we got there they didn't It was our first time buying a brand new car. I checked out other Lexus dealership, they said they have what we want but when we got there they didn't have it. We called Stevens Creek Lexus they made sure that they have what we want before going to the dealership. Vincent Nguyen made sure we got the lowest price. He is very honest. I will definitely recommend him to my business partners who are getting their Lexus this month and so on. More
Top Notch Service Every step of my purchase gets 5 stars. When I arrived, the RX350 I inquired about was prepped for a test drive. Vincent Nguyen was extremely knowle Every step of my purchase gets 5 stars. When I arrived, the RX350 I inquired about was prepped for a test drive. Vincent Nguyen was extremely knowledgeable in showing me the features and answering my questions. The entire staff was friendly and the vehicle was spotless when I drove it home. More
Above and beyond Kudos to you guys for solving my broken antenna problem on my 2005 LS 430 that I thought was probably going to require major body work. Just outstand Kudos to you guys for solving my broken antenna problem on my 2005 LS 430 that I thought was probably going to require major body work. Just outstanding! More
All Thumbs Up!!! Me and my wife were so lucky to have Mr Numer Talag as our sales consultant. He treated us well during our business deals and very hospitable to the m Me and my wife were so lucky to have Mr Numer Talag as our sales consultant. He treated us well during our business deals and very hospitable to the max...he even to the extent came by our place just to further educate us about the high tech features of the car we just leased...All Thumbs Up Mr Numer Talag... Keep up the good work.. You are an asset to your great company.. Hope to have another business deal with you again in the future... God Bless!!! More
Excellent service from sales to delivery Over the course of a few months, I worked two separate deals with Ryan & Jennifer for an IS 250 and IS 350. Both were extremely professional, patient, Over the course of a few months, I worked two separate deals with Ryan & Jennifer for an IS 250 and IS 350. Both were extremely professional, patient, and knowledgeable about the Lexus brand. When I found a lower price at another dealer, they went to bat for me and got their sales manager to beat it. They truly value their customers and it shows. Stevens Creek Lexus is lucky to have such fantastic individuals working in their Internet Sales department. Highly recommended! More
John Kim is a very nice sale person I just bought a Lexus RX350 F Sport on 8-31-2014 from a very excellent sale person John Kim, he very friendly to my family ,he know what I need and I just bought a Lexus RX350 F Sport on 8-31-2014 from a very excellent sale person John Kim, he very friendly to my family ,he know what I need and what kind of Lexus model of car that I want to purchase ,Lexus RX350 is my dream car which I want to get for long time ,John Kim made my dream became true, I get a very good due from Lexus Stevens Creek, John Kim is a very responsible salesman ,, he took time to explain all the features of the car and stay with us until every things done and drive the car home. Thank You John Kim . From: Pamela Diep and Family More
Jennifer Martinez, amazing experience! Ms. Martinez is courteous, very knowledgeable, personality plus and shows a real interest in her guests. The dealership is very fortunate to have thi Ms. Martinez is courteous, very knowledgeable, personality plus and shows a real interest in her guests. The dealership is very fortunate to have this type of individual as a representative. In my opinion she exemplifies the mission statement of Lexus of Stevens a Creek. Will not hesitate to recommend Ms. Martinez. More
Great Experience working with Ryan I had a great experience working Ryan to Special Order my 2014 ISF. Ryan knew I was a "car guy" and this ISF was my dream car. He made sure to keep I had a great experience working Ryan to Special Order my 2014 ISF. Ryan knew I was a "car guy" and this ISF was my dream car. He made sure to keep me informed regularly or as information was made available to him. That is not to say that I did not follow-up with him almost daily during the last 3 weeks of when my car was suppose to arrive. He made himself available via text, email, etc. He also came in on his day off to be there when my car came in and thoroughly walked me through all the features and offered to help me get familiar with the vehicle. MOST important, Ryan is great at listening and following threw. My car came as ordered, and as requested by me the car was not touched or washed as I wanted to do that myself. Working with Ryan has strengthened my Lexus Loyalty to Stevens Creek. This is the 2nd car I have purchased from Stevens Creek, both with flawless service. More