Lexus Stevens Creek

I would never go anywhere else to purchase a car! My experience at Lexus Stevens Creek with Joseph was outstanding! He found the perfect car for me and made the experience a very pleasant one. He wa My experience at Lexus Stevens Creek with Joseph was outstanding! He found the perfect car for me and made the experience a very pleasant one. He was very efficient and personable and had a great sense of humor. Joseph's attention to detail to make the car a perfect fit was amazing -- everything from being sure that the mirrors and seat were in the right positions to programming my daughter's phone number into the bluetooth and setting my address to allow me to tell my new car to "go home" were part of the process. All this and he topped it with a huge red bow!! I would never go anywhere else and will recommend this dealership and Joseph Minster to my friends and family. Thank you, Andrea Wilcox More

Excellent detailed customer service from Celine This is my 2nd time buying from Celine. I should have written a review earlier. I did not know which vehicle I wanted for my needs. She explained thor This is my 2nd time buying from Celine. I should have written a review earlier. I did not know which vehicle I wanted for my needs. She explained thoroughly for every vehicle I asked about. Her attention to details about the nuances of the cars is amazing. Besides the knowledge of the vehicles, she was genuine in the car buying process. There was no pressure for me to make a purchase on the day I saw her. Every step of the way, I was taken care of. She is a great sales associate, but an even better person. More

Costco auto Program Compared two Costco auto program prices and got a cheaper price here than the other dealership. Great customer experience. After confirming they had Compared two Costco auto program prices and got a cheaper price here than the other dealership. Great customer experience. After confirming they had the car we wanted at the appropriate price, we were given hot chocolate chip cookies hand delivered to us as well as hot chocolate while we did paper work. Every step went smooth with minimal haggling over anything. More

Great shopping experience I am so happy that I visited Vincent and bought the lexus ct200h from him. Cause the price is great and the service is nice. You can hardly find lower I am so happy that I visited Vincent and bought the lexus ct200h from him. Cause the price is great and the service is nice. You can hardly find lower price anywhere else. More

My 4th Lexus & still love the quality & superb service ! I have always purchased my cars but this time was open to a lease option. This Lexus is for my 21 year old daughter and I wanted to make sure she wa I have always purchased my cars but this time was open to a lease option. This Lexus is for my 21 year old daughter and I wanted to make sure she was in a reliable safe car..The fuel efficiency was a super big plus too! I was not sure that she could afford a lease but its December to remember sale/event & we will remember this December for sure!! Herman (my longtime favorite sales guy hands down) was so patient to explain to me & my daughter all the options and situations so that we could see how affordable & effective a lease is. Thank you Herman for making this happen for my daughter first Lexus. She loves her 2015 CT200! She is on her way to building her credit & I feel that she is in the best possible safe car out on the market! I think you just found another loyal Lexus driver...my daughter :) More

Amazing Vincent was the one that helped me. He was very nice and informative. I definetly recommend to go to him. I had a lot of questions before i could s Vincent was the one that helped me. He was very nice and informative. I definetly recommend to go to him. I had a lot of questions before i could submit to any car, he was patient with me and left me fully satisfied. More

Had a great experience - be sure to ask for Ryan Ryan was hands-down the best person we had the fortune of being serviced by; he was incredibly personable, detail-oriented, knowledgeable, and truly w Ryan was hands-down the best person we had the fortune of being serviced by; he was incredibly personable, detail-oriented, knowledgeable, and truly went above and beyond, spending many many hours patiently working with us to educate us on all the options out there. We had a great experience in purchasing our first LEXUS, and much of it was due to Ryan going the extra mile to assist us in our choice. This was the first time we had bought a car in a long time, so you can take our word when we say that he is great at helping his customers truly feel comfortable by answering every question and addressing needs we hadn't even considered--can't recommend him enough. More

First time Lexus owner, very satisfied Jennifer was very wonderful to work with. We are first time Lexus owners, came in to the dealership and didnt expect to drive out with a brand new car Jennifer was very wonderful to work with. We are first time Lexus owners, came in to the dealership and didnt expect to drive out with a brand new car. The experience and service we received were incredible. Jennifer took her time to explain to us what options the car came with and pricing options. She even stayed well past her work hours to make sure we were satisfied with our purchase. We highly recommend contacting Jennifer for anyone considering owning a Lexus. Mark our finance guy, was super friendly and fast. The process wasn't one bit difficult. We signed our papers within minutes. More

2015 ES350 : My purchase story you can rely on I completed my reserach in internet and selected the car options I need prior to contact Lexus. Joe and Vincent from Stevencreek Lexus/San Jose ver I completed my reserach in internet and selected the car options I need prior to contact Lexus. Joe and Vincent from Stevencreek Lexus/San Jose very effectivitely answer my question in detail from model2model comparision, favor color in the market, original manufacture, price, manufacture quality, exterior/interior, recommend options and its usage, regular severvice and package, exterior/interior coating, tires, molding, PPF film protection, financial, available car in stock, and lexus benifit. It takes less than 20 min to make my decision. We went to see the car from selection in detail, then we make a payment. Vincent Nguyen went through all detail of car options with me and make sure I knew how to use these advance options before I drive. It make a wonderful car purchase experience I ever had. Highly recommend to everyone you can rely on their profession and friendship service. More

Exactly what I wanted: RX 450H It was great working with Jennifer Martinez. She is knowledgeable and showed me different color combinations and features that I was interested in. It was great working with Jennifer Martinez. She is knowledgeable and showed me different color combinations and features that I was interested in. It was a very positive buying experience and Jennifer was through in explaining the different options available. Thank you. Mike M. More