Lexus Stevens Creek

Amazing Experience!! I had an absolutely amazing experience at Lexus of Stevens creek, both Vincent Nguyen and Gary Luu went above and beyond during my recent purchase of I had an absolutely amazing experience at Lexus of Stevens creek, both Vincent Nguyen and Gary Luu went above and beyond during my recent purchase of a new car. This is the second Lexus that I purchased at Lexus of Stevens Creek, and given the top notch service from Vincent and Gary I will definitely be returning in the future!! More

We are now "Lexus Loyalists"! Although we came across this dealer while traveling far from home, so that we had no real prospect of being a repeat customer, we received consistentl Although we came across this dealer while traveling far from home, so that we had no real prospect of being a repeat customer, we received consistently helpful, generous, and friendly service in selecting a used car as if we were their most valuable customer. They even reimbursed us, a month later, for an unexpected expense clearly not covered by warranty, just because they wanted to go above and beyond in backing their sales, wanted us to feel we are a valued customer and to demonstrate the highest quality Lexus service. Robert Riley was wonderful. They have helped turn us into "Lexus loyalists." We highly, highly recommend Lexus of Stephens Creek in San Jose. Derek and Beth Westen More

If I can offer 6 stars if I would! As a first-time car buyer, going here is the right choice. I am a first-time car buyer who recently decide to buy a Lexus car as my birthday gift. As a first-time car buyer, going here is the right choice. I am a first-time car buyer who recently decide to buy a Lexus car as my birthday gift. Few months ago, when I entered this store, Peter Chu hosted me nicely by introducing me some pre-owned cars they have, and in my following visits, I have a comfortable test drive on ES350. About two weeks ago, I am still undecided on which cars I want to buy, so I decide to come here again to see is there any car that matches my taste. That was a hot afternoon with many customers, and my friend and I have no appointment but Numer Talag actually hosted us nicely such that we can try the Mark Levinson audio system on RC even he has some customers on his hand. After that visit, I am pretty determined to buy a Lexus IS and then I decide to quote a price online. Jennifer Martinez contacted me swiftly, and made a clear statement that they will try to earn my deal if there is any better quote I could found anywhere; this is impressive since there is no dealer telling that. More importantly, her prices are the second best when I met her, and she follows her promise to meet and even beat the best price I bought. Those are clear signs of quality service, which eventually earns my trust of buying car from them. After I decided to buy IS350, Jennifer guided me to finance Nor Assad, and after a long day of work, I was originally pretty tired, and Nor helps me finishing those troublesome paperwork in a short time. During the service, you can sense the humor from Nor, and his passion on his work. That is a wonderful experience without doubt. And today, I finally got my car, and please allow me to show my greatest gratitude to their service here. More

Exceptional Car Buying Ecperence! Jennifer is an exceptional salesperson...friendly, knowledgeable, patient and very professional. Without pressure, she helped us asses what we wante Jennifer is an exceptional salesperson...friendly, knowledgeable, patient and very professional. Without pressure, she helped us asses what we wanted in a car... answered many questions and showed us several options. In the end I got a car I love and my husband is very happy with the fair price. Jennifer is tops in our book and we would highly recommend her. More

Highly recommended her I am a first time Lexus owner and it was a pleasant experience. Celine Bian is really nice and excellent. Highly recommenced, and she can speak mandar I am a first time Lexus owner and it was a pleasant experience. Celine Bian is really nice and excellent. Highly recommenced, and she can speak mandarin as well. More

Excellent Service My husband and I worked with Jennifer Martinez to lease a 2015 CT F Sport and it was the most pleasant car buying experiences we've ever had. Jennifer My husband and I worked with Jennifer Martinez to lease a 2015 CT F Sport and it was the most pleasant car buying experiences we've ever had. Jennifer is professional, knowledgeable and extremely thorough! You also get the feel that she is on your team, and genuinely wants to work with you on a deal you'll be happy with. She also goes the extra mile to make sure you know how to navigate your new car's system before you drive off. Mark Hudson on the finance side was also super efficient and did not push us to purchase plans we did not want, like other dealerships sometimes do. We are 100% pleased with our experience and will not hesitate to recommend friends and family to go to Lexus of Stevens Creek. Thank you! More

ES 300H PURCHASE SUPERB CAR BUYING EXPERIENCE EVER. JENNIFER IS PERFECT SALES LADY FROM THE BEGINNING TO THE END. VERY PROFESSIONAL AND KNOWLEDGEABLE ALL THROUGH OUT O SUPERB CAR BUYING EXPERIENCE EVER. JENNIFER IS PERFECT SALES LADY FROM THE BEGINNING TO THE END. VERY PROFESSIONAL AND KNOWLEDGEABLE ALL THROUGH OUT OUR TRANSACTION. DELIVERS WHAT SHE PROMISE. WILL COME BACK TO BUY CAR WITH HER AGAIN IN THE FUTURE. GARY LUU, PRESENTED THE FINANCE ASPECT OF THINGS CLEAR, AND NO PRESSURE. MY WIFE AND I WENT IN AT 10:30 IN THE MORNING AND WE WERE OUT OF THERE AT 1:00 PM. THIS IS THE BEST AND QUICKEST CAR BUYING EXPERIENCE THUS FAR.....AND THIS IS HOW IT SHOULD BE. NO PRESSURE NO HUSTLE....STRICTLY BUSINESS. THANKS TO BOTH OF YOU, WE GOT WHAT MY WIFE WANTED. SHE IS VERY HAPPY AND THE REST OF THE FAMILY COULD'NT BE HAPPIER. More

Good buying experience. Jennifer was very professional, knowledgeable and organized, and provided a good buying experience. We got a RX350 and she was very helpful throughout Jennifer was very professional, knowledgeable and organized, and provided a good buying experience. We got a RX350 and she was very helpful throughout the purchase. I would highly recommend her. More

Best car shopping experience ever!!! My wife and I stopped by the dealership on a Friday night right before the store closed. Domingo noticed us on his way home and came greeting us. We s My wife and I stopped by the dealership on a Friday night right before the store closed. Domingo noticed us on his way home and came greeting us. We setup an appointment on the following Saturday and he treated us with impeccable customer service. During the test drives, we can easily tell that knows the whole lineup from top to bottom very well (which sometimes is hard to find in other car sales I've been talking to) and explains all the details to us with patience and friendly smile. It was a scorching hot Saturday afternoon, and we really appreciate his hard work and thoughtful treatments. When it comes to getting the deal and paper work done, Domingo still made us feel like a friend rather than just another customer. He provided professional advice and helped strike a reasonable deal of my GS350 F-sport that made both of us really happy! I will definitely recommend Domingo Gutierrez and the new Lexus (happy customer :-)) to my friends when they are in the market for a reliable luxury car. This is by far the best car purchasing experience I have ever had!!! Thank you Domingo! More

Amazing experience I had researched online and knew what I wanted to test drive. Made an appointment with Joe Hart, and the rest was easy. Great experience- the best I had researched online and knew what I wanted to test drive. Made an appointment with Joe Hart, and the rest was easy. Great experience- the best place to buy a car. More