Lexus Stevens Creek

Great service I was in the market for a new Lexus, and visited my local dealership in Reno. They seemed less than willing to assist me in finding the car I wanted. I was in the market for a new Lexus, and visited my local dealership in Reno. They seemed less than willing to assist me in finding the car I wanted. I broadened my search, and found the car I wanted in San Jose. I worked with Stephen Tran over the phone for several days, and we finally came to an arrangement. I flew to San Jose to pick up my new vehicle, and Stephen arranged to have me picked up at the airport and taken to the dealership. As we waited for the final paperwork, Stephen even bought me breakfast. I got the car I wanted at the price I wanted, and Stephen was the one that made the deal possible. I'll be contacting him again when it's time to upgrade. More

Joe is the best I did a lot of research online before getting my new NX200t F sport, my budget was quite a bit lower than the actual price, however, Joe made it super I did a lot of research online before getting my new NX200t F sport, my budget was quite a bit lower than the actual price, however, Joe made it super close for a fully loaded NX! I was very happy about it. Joe also gave me $1000 graduation reward which I didn't expect. After driving the car home, I had some problems on the operation of the car and sent Joe a lot of messages, he's amazing fast on answering questions even if it was around 10pm in the evening. I really enjoy my car right now, Joe is the best!!! More

Dishonest Agreed on a price then the paperwork was presented for our signatures. They added $400 extra dollars onto the price we agreed on. Sales manager Jared Agreed on a price then the paperwork was presented for our signatures. They added $400 extra dollars onto the price we agreed on. Sales manager Jared tried to fast talk us into accepting the extra amount. He got all bent out of shape when we declined. He couldn't stop talking to listen to what we had to say. Jared should be reassigned to car wash duty behind the service department he is not cut out for dealing with the public. More

Good Experience Joe Hart is really helpful and teaches me very thing when I first use my brand new Lexus IS. For me, he is a very kind and friendly person. Joe Hart is really helpful and teaches me very thing when I first use my brand new Lexus IS. For me, he is a very kind and friendly person. More

Great Customer Service I took my Lexus to have some minor work done on it and from the minute I walked in, until the time I walked out with my car, Todd Mentillo was extreme I took my Lexus to have some minor work done on it and from the minute I walked in, until the time I walked out with my car, Todd Mentillo was extremely professional and explained everything that was done. GREAT customer service with a smile. When I need service again, I'll be calling Todd. More

Lexus Lease Ryan was knowledgeable and made the car shopping process enjoyable. I would definitely recommend him to anyone looking to purchase/lease a Lexus. Than Ryan was knowledgeable and made the car shopping process enjoyable. I would definitely recommend him to anyone looking to purchase/lease a Lexus. Thank again Ryan! More

FIRST CLASS SERVICE ALL THE WAY HERMAN IS A MAN THAT HAS EXCEPTIONAL PROFESSIONALISM TOWARDS HIS GUEST NOT CLIENTS. HERMAN HAS MADE MY CAR PURCHASING EXPERIENCE VERY SIMPLE AND ENJO HERMAN IS A MAN THAT HAS EXCEPTIONAL PROFESSIONALISM TOWARDS HIS GUEST NOT CLIENTS. HERMAN HAS MADE MY CAR PURCHASING EXPERIENCE VERY SIMPLE AND ENJOYABLE . THANK YOU HERMAN FOR THE 10+YEARS OF YOUR HARD WORK INTEGRITY AND GREAT CARS Thank you as well Robert for your great laughs and professionalism and your attention to detail in financing my vehicle More

Purchased car. First things first I would Highly recommend Stephen Tran and also Robert Riley who works at lexus stevens creek. Before I have ever met Stephen at a d First things first I would Highly recommend Stephen Tran and also Robert Riley who works at lexus stevens creek. Before I have ever met Stephen at a dealership I have actually met him at the local RCF unveiling at Santana Row shopping center. Not knowing who he was and that he was a cars salesmen he approached we on how I liked the car and asked if I had any questions. So we kicked it off and started to talk about cars for a good hour in hobbies etc. From speaking with Stephen I can really understand that he has a love for cars and is really passionate unlike some others cars sales guy that are in it for the money. For a year I have kept coming back to Stevens Creek and when we come across each other who would be very polite and asked if I needed help although I wasn't ready to purchase a car yet offering drinks or test drives. This is usually rare because people who come to check cars but dont end up buying the sales guy usually flakes them off. (Plus towards Stephen) He really truly does car about the customers best interest in mind. Not using forced sales tactics and is very genuine about your needs and what do you really look for in a car. He is all about you in what you want when do you want it and how do you want it. I can see why Robert Riley who I had schedule appointments in the pass for my family and friends really recommended Stephen. I would highly recommend Stephen Tran to anyone who is looking into purchasing a car if you are ready to buy one or just looking into one he really out their for your best interest in mind. More

Quality service! My wife and I were in the market for a new car. Something that had enough room for a family of four and wasn't too big. My wife and I were torn betwe My wife and I were in the market for a new car. Something that had enough room for a family of four and wasn't too big. My wife and I were torn between a few cars and what color. But the service and patience we got from Stephen was amazing! He didn't rush our decision and made sure we liked every aspect of the car. He is very knowledgeable and gave his honest opinions on our choices. If we are ever in need of another car we will be calling him. More

Ryan is great I got lot of help from Ryan, He is very nice guy. I loved my new car. I always dreamed I could drive this car before. Ryan helped me made it. I got lot of help from Ryan, He is very nice guy. I loved my new car. I always dreamed I could drive this car before. Ryan helped me made it. More