Lexus Stevens Creek

New NX200T It was a very easy deal and I could save lots of time. The only hassle was the dealer was keep forcing me to purchase service product such as extend It was a very easy deal and I could save lots of time. The only hassle was the dealer was keep forcing me to purchase service product such as extended warranty service. Other than that the dealer took my first offer which is way below their invoice price. So far it was the easiest car buying experience in my life. More

A Customer's Advocate As a gentleman beginning his early career in sales, Stephen demonstrates the exceptional ability to investigate what is in the customer's best interes As a gentleman beginning his early career in sales, Stephen demonstrates the exceptional ability to investigate what is in the customer's best interest. He clearly does his homework and presents favorable options that are elegant and affordable, but it does not end there. Seeking a new car as a first-time buyer was daunting. Nevertheless, Stephen sprinted the extra mile featuring the entire array of Lexus models (even the ones I could not afford) with key emphasis on their pros and cons. Furthermore, his exhibition of such cars instigated prospective insight as to what direction Lexus is headed towards in 2015-2016 (who is the target consumer,what technological advances have been made, has the price range shifted, etc.) Like any customer that appreciates being fully informed, I was able to make a strong, painless, and satisfied decision by the end of the day. I highly recommend Stephen Tran to customers that are either new or knowledgeable in selecting a a dream car. More

They actually seem to care Dottie Barbera is a 10+ when it comes to professionalism. She answered all my questions, didn't rush or pressure me and gave me the feeling that she h Dottie Barbera is a 10+ when it comes to professionalism. She answered all my questions, didn't rush or pressure me and gave me the feeling that she had my best interest at heart. She helped me with my last Lexus lease and I returned to her. I will be sending others her way. I worked with Anita Clevenger on the financing and again received excellent service. I recommend Stevens Creek Lexus to anyone who is looking for a new car - purchase or lease. It was a very positive experience. More

Best experience ever. I am really happy to meet Joe and do a business with him. He exactly understood what we were looking for and find best options that might we could no I am really happy to meet Joe and do a business with him. He exactly understood what we were looking for and find best options that might we could not find any other dealership. More

Ryan Schrantz - The best salesperson I've ever dealt with I was recommended to Ryan by a family member who had worked with him on purchasing their vehicle from him. I was very glad that they did because he's I was recommended to Ryan by a family member who had worked with him on purchasing their vehicle from him. I was very glad that they did because he's one of the best dealers I've ever had to work with. I live in fremont where there's another lexus dealer 5 minutes away. I actually did swing by that dealer before going to stevens creek and the level of service and interaction was drastically different. I'd take the extra 25 minute drive to stevens creek any day. He's the most honest and sincere, truly finding what you're looking for and within your budget. He'll go above and beyond to meet your requests and to fit your needs. It was a pleasure doing business with him and his colleague Robert who both made the car buying experience as seamless as possible. Truly great guys to work with and I will continue to refer my friends over to him! More

You get what you pay for and also the quality assistance. I have met and dealt with a few sale people at Stevens Creep Lexus over the years, but the absolute best and most professional and knowledgable was Ry I have met and dealt with a few sale people at Stevens Creep Lexus over the years, but the absolute best and most professional and knowledgable was Ryan Schrantz. He is the internet salesperson and my purchasing experience was impressive. He let us drive the car as much as we wanted to really experience the drive and quality of my new Lexus NXt. He explained everything about the car twice and how to use the interior dials. He told me who the best service representatives to see at the dealers service department near the airport. I also went to the Stevens Creek Mercedes-Benz where the salesman did not provide the information one needs to know, but I had to ask all of the questions. He did not even ask if we wanted to take the car out for a test drive or want to show us his inventory on another lot. He seemed not to know how to sell a car and convince the customer that this is the car for him. On the other hand Ryan has a lot of low key passion and he got me the best deal possible. He is flexible and understanding and of course, no pressure. I feel that I could trust him and I could be treated with honesty and get a fair purchase price. I recommended him to my neighbor whose son in interested in buying a Lexus GS. So if you go to this specific dealership go see and ask for him. Find out what days he works and you too will get the royal treatment! Paul Petrianos More

Sam, Robert, Pavi...thank you, you make car buying fun Bought a Lexus RX350 from Sam Assad on Saturday, and he made the experience simply wonderful. No pressure, just facts and a personable approach. Rob Bought a Lexus RX350 from Sam Assad on Saturday, and he made the experience simply wonderful. No pressure, just facts and a personable approach. Robert set the tone with a warm welcome back (bought a Lexus from Robert 5 years ago). Robert had moved into finance, so he asked Sam to help me out the time, making sure that Sam was fully apprised of my buying history and what I was looking for in my next car. Sam took over and represented me throughout the rest of the process, he was very knowledgeable, personable and worked hard to get me the deal I was looking for. Gary handled the finance portion of transaction, he made the process very quick and painless. The car was prepped, and then Pavi (hope I remembered his name correctly) the technical expert stepped up to explain all of the electronics and other features of my new car. Pavi was very bright, very clear, and extremely likable. All in all, a car buying experience that I can whole-heartedly recommend. More

Best Car Buying Experience Ever This was our first Lexus, and we had the most awesome experience purchasing the new car from Mr. Steven Martinez. He was genuine, professional, and h This was our first Lexus, and we had the most awesome experience purchasing the new car from Mr. Steven Martinez. He was genuine, professional, and helpful in every way. If anyone is in the market for a new Lexus, please do not hesitate to buy a Lexus from Steven. You will be so glad you did. After we left Steven with our new car, we felt like we wanted to come back to buy another one from him. When we are ready for our second Lexus, we will never think twice to buy another one from Steven. Thank you so much Steven for staying until 10:00PM to help us with our new Lexus. Your honesty, generosity, thoughtfulness, and patience are greatly appreciated. We really had a great time and never felt any pressure from you. You respected our time and decision, and that meant a lot to us. All the best, T&V More

A pleasant car leasing experience Stephen Tran was the salesperson who helped me and my son. We found Stephen to be straight forward, trustworthy, friendly, prompt, hospitable, and not Stephen Tran was the salesperson who helped me and my son. We found Stephen to be straight forward, trustworthy, friendly, prompt, hospitable, and not pushy. When I was unsure of which model vehicle I wanted, Stephen offered suggestions to help with my decision. It was a pleasure working with him. More

Best car buying experience Ryan is awesome .He made the car buying experience pretty good with no pressure at all..I found him very honest .Even though it was late Sunday evenin Ryan is awesome .He made the car buying experience pretty good with no pressure at all..I found him very honest .Even though it was late Sunday evening ,he still stayed back and was patiently going over the car details and explaining everything. Next time when we buy another Lexus ,will definitely be going there and will be taking Ryan's help. Thank you Ryan !! More