Lexus Stevens Creek

Surprisingly easy to work with & good experience I've spent the last 3 weeks negotiating with dealerships for a car lease and am astounded by the diversity of customer service and offers in my area. I've spent the last 3 weeks negotiating with dealerships for a car lease and am astounded by the diversity of customer service and offers in my area. Steven's Creek got my business not only because of their competitive pricing, but also because of their exceptional customer service. Having worked in many businesses, I know Customer Service is a tough field - these guys [Stephen Tran] killed it. I would recommend them to my colleagues and friends in the future and will take them under consideration for my next car. DW More

Extremely positive " Hart " experience ! On a scheduled appointment ( Saturday AM ) with Mr. Joe Hart, we were greeted with a very friendly / open approach. The time with Joe was very well-sp On a scheduled appointment ( Saturday AM ) with Mr. Joe Hart, we were greeted with a very friendly / open approach. The time with Joe was very well-spent as he shared very much with us on LEXUS products and service. He is a very knowledgeable, skilled professional with plenty of enthusiasm /,motivation towards his work / responsibilility. He exhibited much patience and cooperation with us through our entire time at the Stevens Creek location. More

Excellent Customer Service & Vehicle Buying Experience Ryan made our car buying experience more fun as we navigated through the many trim/color selections we had to choose from. He was very professional, p Ryan made our car buying experience more fun as we navigated through the many trim/color selections we had to choose from. He was very professional, patient and knowledgeable in all aspects of customer relationship that made our experience at the dealership a fun environment. Definitely recommend him to anyone considering of buying a vehicle! More

Will look to buy my next Lexus also from Qui Tran When it was time for a new car I knew it would be another Lexus. This ES 350 purchase is the fifth Lexus that I’ve purchased over the years. I keep When it was time for a new car I knew it would be another Lexus. This ES 350 purchase is the fifth Lexus that I’ve purchased over the years. I keep coming back to Lexus because the cars are well built and couldn’t be safer to drive. I once walked away without even a scratch from a totaled Lexus after from a propane truck ran a red light and broadsided the car. In the bay area we have a choice as to which dealership to purchase from and I chose Stevens Creek because of it’s great reputation for service and no pressure sales. I couldn’t have been more pleased with my salesperson Qui Tran. She is new to the team at Stevens Creek but I would ask for her again when it time to buy again. Qui is knowledgeable, helpful and she patiently spent time allowing me to test drive several different models before I selected the car I wanted. I feel I got a great price and excellent service. I would recommend Qui Tran to anyone who is looking to purchase a new Lexus. More

Friendly down to earth staff Our experience with the sales team was wonderful. Stephen Tran was top notch all the way. Extremely knowledgeable, patient, kind and was fun to talk t Our experience with the sales team was wonderful. Stephen Tran was top notch all the way. Extremely knowledgeable, patient, kind and was fun to talk to. An all around great guy. He is the man to see!! The dealership is spotless, bright and cheery, and many models to choose from in stock. It was definitely not your average 5 hour haul to buy a car and waiting around. The team made the buying experience seamless and enjoyable. Gary Luu helped with the end paperwork, he was spot on when he said "this will take ten minutes" it took nine. Thanks Gary. We are very excited and happy with our FIRST Lexus!! Thank you team, you made a difference. Valerie & Frank L More

Thorough salesman with friendly follow up Great integrity... Best car purchase experience ever! Ask for Steve Tran?? Dealership was clean and no pressure. Every person at the dealership in Great integrity... Best car purchase experience ever! Ask for Steve Tran?? Dealership was clean and no pressure. Every person at the dealership in sales and service was friendly and informative. More

Joe Hart is the best of the best If Lexus is the best, Joe Hart is the cream of the crop when it comes to service in sales. We love our new car and thank Joe and Lexus of Steven's Cr If Lexus is the best, Joe Hart is the cream of the crop when it comes to service in sales. We love our new car and thank Joe and Lexus of Steven's Creek for all they did to take care of us and make our purchase as easy as possible. We have three young kids and Joe allowed us to test drive the car we were looking at to our home so that we could coordinate our busy schedules. Thank you for being so accommodating. We will see you again soon More

An Experience That We Enjoyed We have recently purchased a new ES350 Lexus Sedan through Costco Program. My wife and I worked with Mr. Joe Hart through the purchase process. I wou We have recently purchased a new ES350 Lexus Sedan through Costco Program. My wife and I worked with Mr. Joe Hart through the purchase process. I would say that this is the first time in our life that we enjoyed a car purchase process. Mr. Hart was extremely knowledgeable and instrumental. He has not tried to push us for the purchase at all. At the end of the process, he also helped us to configure initial, but, necessary setup of the car. We were happy and satisfied the professionalism of Mr Hart, as well as other staff at the Lexus, Stevens Creek. I would highly and strongly recommend Mr. Joe Hart to anyone who considers Lexus. Ismail Okter More

Lexus is the best I really enjoyed the service they provided during the whole process. It's my first Lexus and they made sure I found the right car and they walked me t I really enjoyed the service they provided during the whole process. It's my first Lexus and they made sure I found the right car and they walked me through all the features and functions. Joe Hart is very knowledgeable and not pushy about the sale. He made sure I am happy with the new car. Thank you! More

Absolutely Amazing I had the perfect experience buying from Ryan. He was friendly, knowledgable, and never pushy. I would recommend him to everyone! Thank you so much! I had the perfect experience buying from Ryan. He was friendly, knowledgable, and never pushy. I would recommend him to everyone! Thank you so much! More