Lexus Stevens Creek

Good service My second good experience obtaining a new vehicle at Lexus of Stevens Creek in San Jose, California. I will return for my next new car. My second good experience obtaining a new vehicle at Lexus of Stevens Creek in San Jose, California. I will return for my next new car. More

Excellent service The car buying experience at Stevens Creek Lexus, especially Herman Samaniego, was great. He was patient, answered all questions and made sure we were The car buying experience at Stevens Creek Lexus, especially Herman Samaniego, was great. He was patient, answered all questions and made sure we were satisfied. More

Herman Samaniego and Ted Liu To let you know how much I love Stevens Creek Lexus, I drove from Marin county to be with Herman and Ted. They are professional and intelligent busin To let you know how much I love Stevens Creek Lexus, I drove from Marin county to be with Herman and Ted. They are professional and intelligent business people who made me want to come back. I felt at ease asking questions about the car and never felt like I couldn't. They both took their time with me and I didn't feel rushed and gave me true personal service. I have told all my friends of Marin to drive down to Stevens Creek and to partner up with both of these men. It was worth the 1 1/2 hour drive to be treated in such a caring way. Thank you for being the professionals that you are. I'll be back. Sincerely, Beth Casey More

My Lexus experience Joe Hart is the best. This is my second Lexus and Joe is the reason I selected Lexus in the first place. While helping me through the process of leasi Joe Hart is the best. This is my second Lexus and Joe is the reason I selected Lexus in the first place. While helping me through the process of leasing a new car, I knew he would be available if I had any questions or problems and this " sealed the deal" for me. In addition to Joe, I love my new car!! More

Excellent customer service I came to the Lexus Stevens Creek wanting to check out the new NX200t. Being the first time car buyer, I was very inexperienced however Windy was pati I came to the Lexus Stevens Creek wanting to check out the new NX200t. Being the first time car buyer, I was very inexperienced however Windy was patient enough to walk me through every single step. Windy showed me the car models and took me for a ride to test the car out, explained clearly all the details about this car. I had to make an appointment with her to come back next week for the car trade in. The whole process from negotiating, closing the deal and getting all the paperworks done, both of Windy and Jennifer were extremely helpful. Windy explained and showed me the options that I can choose from when leasing the car. Overall, I drove away with my new car feeling very happy and satisfied! More

My experience with Joe Hart Joe was very helpful and answered all my questions. He was also very thorough in showing me what the car had to offer. I was happy he told me about Joe was very helpful and answered all my questions. He was also very thorough in showing me what the car had to offer. I was happy he told me about the seminars available so I have opportunities to get best use of my car. LVolz More

Great buying experience Great overall buying experience dealing with Peter and Jennifer, would highly recommend them to anyone. No pressure, straight forward sales approach Great overall buying experience dealing with Peter and Jennifer, would highly recommend them to anyone. No pressure, straight forward sales approach made buying the car easy and enjoyable. I visited other dealerships in the area and didn't find the sales folks to be as easy to work with as Peter and Jennifer, i probably would have gone with Lexus anyway but this is definitely a value add. More

Herman is a rock star! I knew that I wanted to replace my 2013 Lexus RX with a new 2016 but after visiting the Lexus dealer in Marin, I realized that I would have to go outs I knew that I wanted to replace my 2013 Lexus RX with a new 2016 but after visiting the Lexus dealer in Marin, I realized that I would have to go outside my local area to get the customer service that I wanted. I placed a call to Herman and he returned it in less than 2 minutes. He is a true professional. Responsive and proactive, Herman is completely focused on delivering superior value and exceeding client expectations. He was able to secure the EXACT car I wanted, at the right price, within 48 hours. He even personally delivered the car to my house (over an hour away) on his day off! Companies like CarTelligent offer such personalized service for a fee, but Herman sees it as part of his role and it shows. The service doesn't end with the contract signature, Herman makes it clear that he is always available to answer any question about the car at any time. He made the car purchase process an absolute pleasure. I'm an even more loyal customer of Lexus now due to the recent experience I had with Herman and his team (Jennifer Martinez!). Lexus is lucky to have him representing their brand! Thank you! More

Thank You Joe Hart As a loyalty program customer, Joe Hart was extremely professional and helpful to me and my wife as we selected our new leased car. Joe remained posit As a loyalty program customer, Joe Hart was extremely professional and helpful to me and my wife as we selected our new leased car. Joe remained positive and helpful as we navigated the process and even switched from a SUV to a Hybrid sedan over a month long shopping process. He is very knowledgable about the Lexus cars as well as open and honest about his thoughts on various vehicles. Joe made the whole process enjoyable. More

Ryan is the best in the area, hands down. I was in the market for a Lexus RX and looked around a few dealerships in the SF Bay Area. I ended up at Stevens Creek as they had a great inventory a I was in the market for a Lexus RX and looked around a few dealerships in the SF Bay Area. I ended up at Stevens Creek as they had a great inventory and got paired with Ryan. Although i'm on the "less tenured" side this is my 4 luxury car purchase, first of which wasn't german so everything was new to me. Ryan was so patient and kind and NEVER pushed me once. He was informative and honest, i'm sure he cares about making a sale, but his approach is authentic and fun. There was ZERO pressure and although the Redwood City dealership is much closer to me I would go back to him should I need a new car in the future. He is the best "hands down" sales person I have had the pleasure to work with. I would HIGHLY recommend him. He treats his customers like humans not a paycheck- RARE in the automotive industry. I hope Lexus' values and appreciates his demeanor and integrity. More