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Lexus Stevens Creek

San Jose, CA

4.8
1,147 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
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3333 Stevens Creek Blvd

San Jose, CA

95117

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Showing 1,147 reviews

October 18, 2024

Service consultant, Ramsin Pourgevargis, was very helpful and knowledgeable. Scheduling the appointment was easy, and the car service provided was completed promptly. More

by Socorromgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsin Pourgevargis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Lexus Stevens Creek responded

Thank you so much for taking the time to share your positive experience on DealerRater! We’re thrilled to hear that Ramsin provided you with helpful and knowledgeable service. It’s great to know that scheduling your appointment was easy and that your car service was completed promptly. Make it a great day - Team LSC

October 18, 2024

Samson Du was outstanding! He was courteous, knowledgeable, helpful, and informative, answering all questions and filling me in on exactly what was going to happen. He actuall More

by Christie Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Lexus Stevens Creek responded

Thank you for your wonderful review! We’re so glad to hear that Samson Du provided you with such outstanding service. It’s fantastic that he made you feel like an important guest while addressing all your questions and keeping you informed. We truly appreciate your kind words, and we’re proud to have Samson on our team. Your satisfaction means a lot to us, and we look forward to welcoming you back to Lexus soon!

October 17, 2024

We had visit 4 or 5 car dealerships before Stevens Creek Lexus. The others were “pushy” and more interested in selling rather than helping us as a buyer. Everyone we dealt with at Stevens Creek was respec More

by Charles S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Riley
Oct 17, 2024 -

Lexus Stevens Creek responded

We appreciate your feedback on DealerRater! It’s wonderful to hear that your experience at Stevens Creek Lexus was so positive. Our team is committed to creating a respectful and helpful environment, and it’s great to know that our sales and finance staff met your expectations. We're glad you found the Costco CarBuyer program beneficial. Your recommendation means a lot to us, and we look forward to serving you again! Lexus of Stevens Creek

October 17, 2024

I have my vehicle maintenance here so many years. Minh is a great advisor. He went above and beyond to help me. Great job Minh More

by Lily Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Lexus Stevens Creek responded

Thank you for being the most important part of our business and please hurry back - Team Lexus of Stevens Creek

October 17, 2024

This is a wonderful dealership. Easy to schedule appointment, work done on time and good quality, staff polite and accommodating. I will recommend it to all my friends. More

by meydbray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso
Oct 17, 2024 -

Lexus Stevens Creek responded

Thank you so much for your wonderful review on DealerRater! We’re thrilled to hear that you had such a positive experience at our dealership. It’s great to know that you found scheduling your appointment easy and that our team was able to meet your expectations with timely and quality service. Your recommendation to friends means a lot to us! Lexus of Stevens Creek

October 16, 2024

Excellent sale representative with great service love the car. Strongly recommended Buy Lexus is the best More

by Jackie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chau Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Lexus Stevens Creek responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our sales representative and that you love your new Lexus. Your recommendation means a lot to us. Enjoy your new ride! Lexus of Stevens Creek

October 13, 2024

Good service program that strives for effciency and high standard of care for their customers More

by jc
Recommend Dealer
Yes
Employees Worked With
Ramsin Pourgevargis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Dynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Luong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Lexus Stevens Creek responded

Thank you for sharing your viewpoint and visit online and we're honored to serve you @ LSC

October 13, 2024

Gerardo took care of my car concerns and is very knowledgeable. Got my car back from recall service from initial turn time. Highly recommended! More

by JN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Lexus Stevens Creek responded

Thank you for your kind words! We’re pleased to hear that Gerardo addressed your car concerns effectively and that you had a smooth experience with the recall service. Your recommendation means a lot to us. Lexus of Stevens Creek Svc Dept.

October 12, 2024

First class service! My service rep Gerardo is terrific! I’ll be back! Entire experience was the best I’ve ever been through. Thanks again. H More

by HNesm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Lexus Stevens Creek responded

Thank you for your fantastic review! We’re so glad to hear that you had a first-class experience with Gerardo as your service representative. It’s great to know that your entire visit was the best you've ever had. Lexus of Stevens Creek

October 12, 2024

Went in for an oil change and requested a thorough checkup of the vehicle as I noticed a fluid leak a few months ago. The dealership provided Uber ride back and forth to my work place which was very m More

by Ravi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Oct 14, 2024 -

Lexus Stevens Creek responded

Thank you for sharing your experience! We’re pleased to hear that you received thorough service during your oil change and vehicle checkup. It’s great to know that the Uber rides to and from your workplace were helpful and that Marcos made the process smooth for you. We appreciate your feedback regarding the attention to detail with your tires and the time taken to provide you with accurate quotes. Your satisfaction is important to us, and we’re glad we could assist you. Team Lexus of Stevens Creek

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