Lexus Stevens Creek

Super Positive Experience At Lexus Stevens Creek I went to Lexus with the intention of just looking on Mother's Day. I walked in and passed by so many employees there but received no greeting. Whil I went to Lexus with the intention of just looking on Mother's Day. I walked in and passed by so many employees there but received no greeting. While I was wondering and looking for the car I might get, Stephan approached me. His warm greeting and sincerity to help put me at ease immediately. His professionalism, his enthusiasm, his knowledge, his sunny disposition impressed me deeply. In addition, he is very patient about going back and forth to negotiate the best deal for me. No pushy at all. I am sure in less than three years I would be more than happy to go back to him to conduct another business. It is because of the people like Stephan that Lexus at Stevens Creek is getting more and more customers. Stephan is the pride of the brand! More

Absolutely the best salesperson I've ever dealt with What more can be said about Stephen? I went to a number of dealerships and Stephen is by far the most patient, knowledgeable, and personable one I've What more can be said about Stephen? I went to a number of dealerships and Stephen is by far the most patient, knowledgeable, and personable one I've met. Stephen turned my initially neutral to negative experience at Lexus of Stevens Creek completely around to where I was certain I bought from the right place. Stephen's drive for excellence does not end after the sale either. After returning home, we noticed some issues that we missed when we left the dealership. Stephen went above and beyond and made a few calls..and what do you know...issues resolved. Great Job Stephen! If you're ever in the market, feel free to give me a call. Professionals like you are always welcome. More

Great experience! Simply put, Jacqueline is awesome! She was very friendly, patient and courteous. I didn't feel pressured at all into purchasing and was given plenty o Simply put, Jacqueline is awesome! She was very friendly, patient and courteous. I didn't feel pressured at all into purchasing and was given plenty of time to consider the deal (which was much better than I was expecting.) Would definitely recommend this dealership and Jacqueline's assistance to any prospective buyer. More

"Excellent experience with joe hart I think Joe Hart is a professional, honest and knowledgeable person and salesman. We bought a es300h, our second car in five years from Joe. Look fo I think Joe Hart is a professional, honest and knowledgeable person and salesman. We bought a es300h, our second car in five years from Joe. Look forward to working with Joe in the futue! More

Excellent experience with joe hart Our credit union found the Lexus we wanted at Stevens creek Lexus and joe hart helped us thru all he hoops. Joe is very professional and personable. H Our credit union found the Lexus we wanted at Stevens creek Lexus and joe hart helped us thru all he hoops. Joe is very professional and personable. He made me laugh thru a stressful decision. Appreciated all his assistance and care. More

Amazing Experience I cannot express enough how pleased I was with my experience at Lexus of Stevens Creek and how pleased I am with my new ES350. Domingo was I cannot express enough how pleased I was with my experience at Lexus of Stevens Creek and how pleased I am with my new ES350. Domingo was my my sales rep. He was incredibly knowledgeable about the Lexus, being able to answer all of the questions I had. He had great people skills, and though his job calls for negotiating, the way in which he proceeded with the negotiations was respectful of me. Even after I signed the paperwork, everyone at Lexus (Domingo, Robert in Finance, and the follow-up calls from customer service) was extremely kind and helpful. Lexus of Stevens Creek definitely has the motto of customer 1st, customer care, and customer follow-up. When one thinks of "the finance department", one mY not usually think of a pleasant experience, but Robert was great. From the moment I saw him, he had a smile on his face, a pep in his step, and a joyful tone in his voice. As with the sales end, Robert is bound to offer some of their add ons like a protective coating or an extended warranty, but he was brief yet thorough, and he respected my decision and dealt with me pleasantly. After doing all of the necessary paperwork, I eagerly walked to my new car. I was greeted by Domingo, who handed me the keys to a car that will undoubtedly be with me for years to come. After helping me sync. my phone to the car and taking a few pictures, I was on my way. Lexus of Stevens Creek, thank you so much for an amazing experience and an amazing car. After a week, I am so happy with my purchase, and I know it was the right choice for me. I highly recommend Lexus to anyone looking for a quality vehicle and a quality car-buying experience. More

Exceptional Service-Very Helpful, Friendly and Knowledgeable This is the first time we've purchased a Lexus. My wife has had her BMW 328i forever but it was finally time for a new car. She originally only wanted This is the first time we've purchased a Lexus. My wife has had her BMW 328i forever but it was finally time for a new car. She originally only wanted to look at BMW's but we thought we would at least check out Lexus. We knew nothing about the Lexus models. Stephen asked what we were looking for and based on what my wife said we focused on the IS 200t. We haven't purchased a car for over 10 years so the cars have changed quit a bit. Stephen explained all of the new high tech options of the car as well as the normal mechanical functions. Stephen was very patient and not pushy which my wife liked a lot. We also felt he got us a great price on the IS 200t. We would highly recommend Stephen if you're in the market for a new car. Andy & Patti More

Excellent experience This is my 5th Lexus and my 2nd time working with Herman Samaniego. Always efficient, knowledgeable, and professional. I always leave feeling satisf This is my 5th Lexus and my 2nd time working with Herman Samaniego. Always efficient, knowledgeable, and professional. I always leave feeling satisfied with my purchase and believe that "customer care" is the top priority of Stevens Creek Lexus. I am certain to return again. More