Lexus Stevens Creek

Highest Recommendation! This is our second new Lexus purchase from Joe Hart at Lexus of Stevens Creek. We still own our 2007 GS350 and now the 2016 LS460. We came back becaus This is our second new Lexus purchase from Joe Hart at Lexus of Stevens Creek. We still own our 2007 GS350 and now the 2016 LS460. We came back because we were very pleased with our Lexus GS350 and the friendly, professional, knowledgeable, exceptional, no-nonsense customer service provided by Joe Hart. We asked for him specifically the second time and had another great experience. We were treated like royalty. The quality and reliability of the cars, and the fantastic treatment of customers by the sales and service departments keeps us coming back. Our GS350 has been problem-free for 9 years and 120K miles. We are looking forward to many years of enjoyment with our new LS460 and highly recommend this dealership! Thank you Joe Hart and the service department at Lexus of Stevens Creek! More

Wonderful buying experience, Lexus NX Ryan is the best, no sale pressure, polite and patient to explain things. I came without appointment while Ryan was in middle of a session with other Ryan is the best, no sale pressure, polite and patient to explain things. I came without appointment while Ryan was in middle of a session with other customer, he managed to get Wendy helped us, and he joined at the end as soon as he was freed up. Ryan, Windy and Robert R, are wonderful. will recommend to other people. More

Herman samaniego and anita are the best! Herman and anita are very helpful.. always work for customer satisfaction.. very transparent and great customer service. I cannot ask for more.. i hav Herman and anita are very helpful.. always work for customer satisfaction.. very transparent and great customer service. I cannot ask for more.. i have encountered alot of dealers in the past and herman and anita are the most amazing people More

Excellent experience! Qui is very friendly and easy to work with. She helped us find our perfect car, gave us competitive offer, and perfect loan term. She responded to all Qui is very friendly and easy to work with. She helped us find our perfect car, gave us competitive offer, and perfect loan term. She responded to all our questions in a timely manner and was very helpful throughout the process. This has been the best car buying experience for me. Robert from the financial department is also very nice. Very friendly and not overly pushy. More

Focused on Customers Stevens Creek Lexus presents a customer focused experience. Consultative selling to insure that the Lexus product line is outlined against your indiv Stevens Creek Lexus presents a customer focused experience. Consultative selling to insure that the Lexus product line is outlined against your individual needs. No pressure, just assistance in a comfortable environment that is designed to deliver a product that best meets your needs. More

5 stars are not enough for your employees I was across the street shopping for cars and I tell you it was a total night and day, you can totally tell the difference. From the beginning I hav I was across the street shopping for cars and I tell you it was a total night and day, you can totally tell the difference. From the beginning I have noticed how Hector was so sincere and how he went out of his way to ensure I get what I needed, I just got out of the hospital from surgery and instead of me going to the dealership, he went to my house and showed me the cars I was interested with, from then on he earned my respect and knew I was dealing with one of most professional people. Then during the whole purchase his co-league Domingo was also respectful and not pushy, purely friendly! The whole process was seamless and no one was ever aggressive, it is great to see there are car sales people who are like them and Lexus should be proud on what kind of service culture they are building, Again thank you Hector and Domingo! More

OUTSTANDING! An excellent and pleasurable experience! After 2 months of car shopping, we finally came to Lexus. After several bad experiences with other dealerships, one bad purchase & return, high press After 2 months of car shopping, we finally came to Lexus. After several bad experiences with other dealerships, one bad purchase & return, high pressure sales people, and a bait & switch add, we had lost the excitement of a new car purchase and were beginning to dread the entire ordeal. Daniel Macias & the entire Lexus of Stevens Creek staff restored our faith in humanity, and made our new car lease an extremely pleasing and satisfying experience. Our experience with competing dealerships was in stark contrast to the exceptional treatment that we received from Lexus. We love our new ES350, and have every confidence that we will be treated respectfully & professionally by Lexus in all future dealings. If we had it all to do over again, we would start (and finish) with Lexus of Stevens Creek! More

Excellent customer service Steven Tran has been very helpful, curtious, professional, and plesant. He always made sure we got the best service. That was the first time we went t Steven Tran has been very helpful, curtious, professional, and plesant. He always made sure we got the best service. That was the first time we went to Lexus dealership and had a great experience. Steven Tran always provides excellent service even ehen i had to go back to fix something. He made sure after his shift was over still to keep in touch and be on top of things and hsbe somebody at dealership help me. We hsd heard about the services and every bit if it was true. That is why we switched from Mercedes Benz to Lexus. Hsppy with the car and service. Thank you fir making this a great experience More

A pleasant experience. Over the years we have purchased 12 new vehicles and our dealings with Joe were most pleasant. He was well organized and met our needs. We would hig Over the years we have purchased 12 new vehicles and our dealings with Joe were most pleasant. He was well organized and met our needs. We would highly recommend him. More

CPO Lexus Excellence customer service. Experienced and details oriented. John was attentived and kept me up to date with the new inventory. John was very accomm Excellence customer service. Experienced and details oriented. John was attentived and kept me up to date with the new inventory. John was very accommodated with the early scheduled appointment. Châu was very thorough with the financial portion, he went a great length to make sure we understand all the little details. Thank you. More