Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lexus Stevens Creek

San Jose, CA

Overview
Employees
Reviews
Vehicles
4.9
1,233 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
Contact Dealership
View Awards

3333 Stevens Creek Blvd

San Jose, CA

95117

Directions

By Type

Showing 1,233 reviews

March 10, 2025

Bought a 2024 RX350h using the Costco Auto Program and was very pleased with how Stevens Creek Lexus dealer handled the sale. Originally wanted a 2025 model which were not readily available, and instead More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmadshah Khaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Lexus Stevens Creek responded

Thank you for sharing your experience! We're delighted to hear that you had a smooth and satisfying purchase with Lexus of Stevens Creek through the Costco Auto Program. While the 2025 models weren’t readily available, we’re glad you found the perfect 2024 RX 350h that met your needs. We appreciate your trust in the process and hope you enjoy every moment with your new vehicle. Safe and happy driving!

March 07, 2025

We love this dealership and its service center. This is our Third purchase from this dealership. More

by Lynette
Recommend Dealer
Yes
Employees Worked With
Dottie Barbera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Lexus Stevens Creek responded

Thank you for being the most important part of our business and please enjoy what you drive - Team Lexus of Stevens Creek

March 05, 2025

Always great service from everyone. I always get a loaner. And, my car is returned to me spotless. Kudos to all who touched my car and those I spoke with. More

by carolhorrillo
Recommend Dealer
Yes
Employees Worked With
Ramsin Pourgevargis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Lexus Stevens Creek responded

Thank you for your wonderful feedback! We truly appreciate you taking the time to share your experience. Providing great service is always our priority, and we’re delighted to hear that you consistently receive excellent care, a loaner vehicle, and a spotless car upon Lexus of Stevens Creek

March 04, 2025

Although the location is not at a traditional location of the dealership, the facility is clean and bright and a general positive vibe. The receptionist was very professional and congenial. My service adviso More

by cosenacz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Luong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Lexus Stevens Creek responded

Thank you for sharing your experience! We appreciate your visit and your kind words about our facility and team. While our location may not be traditional, we take pride in maintaining a clean, bright, and welcoming environment. We're also pleased to hear that our receptionist and service advisor provided you with professional and friendly service. Your feedback means a lot to us, and we look forward to serving you again in the future! Lexus of Stevens Creek

March 02, 2025

Not much to say except that my Lexus experience with Michael Nagy from the service department was awesome. Everything smooth and lovely, no complaints here! More

by screenNameNow
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Lexus Stevens Creek responded

We love hearing that your Lexus service experience with Michael Nagy was awesome! It’s great to know everything went smoothly and that you had a hassle-free visit. Thank you for sharing your experience—we truly appreciate your support and look forward to serving you again in the future! Lexus of Stevens Creek Svc Center

March 01, 2025

Finance manager kamill was great and was very helpful. Deal was fair. Would definitely recommend friends to Stevens creek More

by Jorik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramiz kaamil
Report | Print
Mar 01, 2025 -

Jorik responded

Ramiz kaamill great example of customer service

Mar 01, 2025 -

Jorik responded

Great customer service and highly satisfied with the outcome. Service was quick and he was able to help us find the car we wanted. Ramiz kaamil deserves 10/10

Mar 03, 2025 -

Lexus Stevens Creek responded

Thank you for your wonderful feedback! We're so glad to hear that Ramiz Kaamil provided great customer service and helped make your car-buying experience smooth and efficient. It’s fantastic to know you’re highly satisfied with the outcome and found the car you wanted. We truly appreciate your recommendation and look forward to assisting you and your friends in the future. Enjoy your new car! Lexus of Stevens Creek

February 28, 2025

Kunal is awesome ! Great service. He’s really nice and helpful. Love that the dealership is very nice and so clean. Everyone is professional. More

by Trisss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kunal Pabla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Lexus Stevens Creek responded

We're grateful for your kind words about Kunal and our dealership! It's wonderful to hear that you had a positive experience with our team and enjoyed the clean, professional environment. We appreciate you taking the time to share your feedback! Team Lexus of Stevens Creek

February 26, 2025

This review is actually for the Lexus service center in Santa Clara. The people are all great and professional. They provide me with updates during my car service. I have a specific service agent that I w More

by MMason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Luong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : People that provided my loaner car and the lady at the checkout desk
Report | Print
Feb 26, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind review! We truly appreciate your feedback and are thrilled to hear that you've had a positive experience at our Lexus Service Center. We're especially glad to hear that Tommy Luong has provided you with great service. Our team works hard to provide professional and timely updates, and it's wonderful to know we met your expectations. Make it a great day and please hurry back - Team Lexus of Stevens Creek

February 25, 2025

The is professional and experiences were pleasant And friendly offer coffee, explain everything well and understandable. More

by Abalugay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Feb 25, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Our team takes pride in providing professional, friendly service, and we’re glad to know that you found everything to be explained clearly and in a way that was easy to understand. It’s also great to hear that you enjoyed the coffee—we want to make every part of your visit comfortable and welcoming. Lexus of Stevens Creek

February 23, 2025

Excellent service and great attention to detail during maintenance visit. Excellent summary of recommendations (layered) for vehicle enhancement and inprovement More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician whom I didn’t know
Report | Print
Feb 24, 2025 -

Lexus Stevens Creek responded

Thank you for your kind words and for sharing your experience with us! We're thrilled to hear that you received excellent service and appreciated the attention to detail during your maintenance visit. It’s always our goal to provide clear and helpful recommendations for your vehicle’s enhancement and improvement. We value your feedback and look forward to assisting you with any future needs. Lexus of Stevens Creek

1
...
4
5
6
...
124