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Lexus Stevens Creek

San Jose, CA

Overview
Employees
Reviews
Vehicles
4.9
1,209 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
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3333 Stevens Creek Blvd

San Jose, CA

95117

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Showing 1,209 reviews

March 02, 2025

Not much to say except that my Lexus experience with Michael Nagy from the service department was awesome. Everything smooth and lovely, no complaints here! More

by screenNameNow
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Lexus Stevens Creek responded

We love hearing that your Lexus service experience with Michael Nagy was awesome! It’s great to know everything went smoothly and that you had a hassle-free visit. Thank you for sharing your experience—we truly appreciate your support and look forward to serving you again in the future! Lexus of Stevens Creek Svc Center

March 01, 2025

Finance manager kamill was great and was very helpful. Deal was fair. Would definitely recommend friends to Stevens creek More

by Jorik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramiz kaamil
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Mar 01, 2025 -

Jorik responded

Ramiz kaamill great example of customer service

Mar 01, 2025 -

Jorik responded

Great customer service and highly satisfied with the outcome. Service was quick and he was able to help us find the car we wanted. Ramiz kaamil deserves 10/10

Mar 03, 2025 -

Lexus Stevens Creek responded

Thank you for your wonderful feedback! We're so glad to hear that Ramiz Kaamil provided great customer service and helped make your car-buying experience smooth and efficient. It’s fantastic to know you’re highly satisfied with the outcome and found the car you wanted. We truly appreciate your recommendation and look forward to assisting you and your friends in the future. Enjoy your new car! Lexus of Stevens Creek

February 28, 2025

Kunal is awesome ! Great service. He’s really nice and helpful. Love that the dealership is very nice and so clean. Everyone is professional. More

by Trisss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kunal Pabla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Lexus Stevens Creek responded

We're grateful for your kind words about Kunal and our dealership! It's wonderful to hear that you had a positive experience with our team and enjoyed the clean, professional environment. We appreciate you taking the time to share your feedback! Team Lexus of Stevens Creek

February 26, 2025

This review is actually for the Lexus service center in Santa Clara. The people are all great and professional. They provide me with updates during my car service. I have a specific service agent that I w More

by MMason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Luong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : People that provided my loaner car and the lady at the checkout desk
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Feb 26, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind review! We truly appreciate your feedback and are thrilled to hear that you've had a positive experience at our Lexus Service Center. We're especially glad to hear that Tommy Luong has provided you with great service. Our team works hard to provide professional and timely updates, and it's wonderful to know we met your expectations. Make it a great day and please hurry back - Team Lexus of Stevens Creek

February 25, 2025

The is professional and experiences were pleasant And friendly offer coffee, explain everything well and understandable. More

by Abalugay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Feb 25, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Our team takes pride in providing professional, friendly service, and we’re glad to know that you found everything to be explained clearly and in a way that was easy to understand. It’s also great to hear that you enjoyed the coffee—we want to make every part of your visit comfortable and welcoming. Lexus of Stevens Creek

February 23, 2025

Excellent service and great attention to detail during maintenance visit. Excellent summary of recommendations (layered) for vehicle enhancement and inprovement More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician whom I didn’t know
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Feb 24, 2025 -

Lexus Stevens Creek responded

Thank you for your kind words and for sharing your experience with us! We're thrilled to hear that you received excellent service and appreciated the attention to detail during your maintenance visit. It’s always our goal to provide clear and helpful recommendations for your vehicle’s enhancement and improvement. We value your feedback and look forward to assisting you with any future needs. Lexus of Stevens Creek

February 21, 2025

Great customer service! Excellent communication! Positive attitude! Very welcoming and extremely helpful in every question I had about my car. More

by Destiny Herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind words and for taking the time to share your experience with us! We're so glad to hear that you found our customer service to be great, and that our team was able to provide clear communication and a welcoming atmosphere. We truly appreciate your feedback and are happy that we could assist with all of your questions. Lexus of Stevens Creek

February 20, 2025

Very professional, knowledgeable, and kind. I highly recommend Lexus of Stevens Creek and look forward to doing business with them again. More

by jcherbone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind words and for taking the time to share your experience. We're so happy to hear that you found our team at Lexus of Stevens Creek to be professional, knowledgeable, and kind. It was a pleasure working with you, and we're glad you had a positive experience! Congratulations on your new purchase! We truly appreciate your recommendation, and we look forward to doing business with you again in the future.

February 18, 2025

Everyone was friendly and courteous! Steve Yi was exceptionally awesome to work with, I’ll be back for another car. More

by SandyB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Yi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Lexus Stevens Creek responded

Congratulations on your recent purchase! We're so happy to hear that you had a positive experience with us, and we truly appreciate your kind words. Steve Yi is a great member of our team, and we’re glad to know he made your car buying experience exceptional. Lexus of Stevens Creek

February 16, 2025

The Service manager Angel Dynes was very helpful and knowledgeable. The car service was great. More

by bangtn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Dynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Lexus Stevens Creek responded

Thank you for your kind words about Angel Dynes! We're so glad to hear that his helpfulness and knowledge made your service experience a positive one. It’s great to know that the car service met your expectations. We truly appreciate your feedback and look forward to assisting you again in the future! Lexus of Stevens Creek

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