Lexus Stevens Creek

Nice experience. Service is good, I’m satisfied with Alfonso's service in steven creeks. Service is good, I’m satisfied with Alfonso's service in steven creeks. More

Everyone was very welcoming and friendly. I had been to shopping at different dealerships, and Lexus of Stevens Creek made me feel relaxed, no pressure. Mr. Steve Yi was especially easy to wo I had been to shopping at different dealerships, and Lexus of Stevens Creek made me feel relaxed, no pressure. Mr. Steve Yi was especially easy to work with in my search. He kept in touch also! More

Phone calls, suggested service, completed job paperwork and actual work don't match I am lexus owner since 1992 buying sports car. I was told driver side front tire has problem because that side car went and actual work don't match I am lexus owner since 1992 buying sports car. I was told driver side front tire has problem because that side car went through big puddle or something in rain. My son has has LEXUS. I BOUGHT TIRES FROM THIS PLACE, Check past records. Not any more. More

Great service with friendly staff. They don’t push hard to sell you something you don’t need. They don’t push hard to sell you something you don’t need. More

We have purchased used cars from the dealership and will do so again. This review is for their service department, which we use for our two Lexus cars. The service rep was excellent (Angel) and the quality do so again. This review is for their service department, which we use for our two Lexus cars. The service rep was excellent (Angel) and the quality of the work is excellent. While I can manage the all-electronic communications, there were issues with the system while my car was there for service. I miss the old waiting room--if the repair work was only a few hours,I'd gladly spend the time reading in the waiting room--and face-to-face communication. I am trying to reduce the number of businesses that keep my credit card on file nor do I like have to enter it online each time I bring my car in. Going the way of the dinosaurs, I guess. More

Certified used car purchase experience was great. It was quick and reasonable. They offer great perks for used cars and I loved it. Sales agent Yesenia did an excellent job in making a deal. Car was It was quick and reasonable. They offer great perks for used cars and I loved it. Sales agent Yesenia did an excellent job in making a deal. Car was served in a great condition. Mr. Lee was very nice too. More

Angel was the service representative and she did a fantastic job answering all my questions and getting me the information I needed. fantastic job answering all my questions and getting me the information I needed. More

This dealer made the buying experience easy. We appreciated the low pressure environment and the text and email communications. We appreciated the low pressure environment and the text and email communications. More

Lexus Stevens Creek Service exceeds my expectations every time I drop off my car. Whether it’s a warm greeting from Ramsin Pourgevargis (who excels in customer service and communication) or a seamless loaner time I drop off my car. Whether it’s a warm greeting from Ramsin Pourgevargis (who excels in customer service and communication) or a seamless loaner vehicle experience- everything they offer is so appreciated and unlike anything I’ve ever experienced with other service centers. I will return to them for all future service needs because of this great experience! More

Stevens creek service takes their service level seriously and excel in it - delighted with Samson’s proactive approach to keeping my SUV in top condition and keeping my vehicle in top condition for years! and excel in it - delighted with Samson’s proactive approach to keeping my SUV in top condition and keeping my vehicle in top condition for years! More